Indian Air Force — non receipt of shipment

Address:

201004

Sir citibank shipment bearing awb no. [protected] shipped through blue dart on 12 feb 18 but not delivered till date because air force gate is a defence area hence no one allowed due to security aspects.in this regard i requested to customers care executive to instruct the delivery boy to contact me on mob no. [protected] once he reached at the gate but no instructions was given as such i have not received the shipment till date.in fact it is disgusting. Please do the needful so that i must receive the shipment on 22 feb 18.