[Resolved]  Indian Army — Samsung Fridge 2800 litre

Through olx, i made a deal for purchasing of Samsung fridge with an individual named Bablu Kumar who claimed to be an cisf constable. We have to deal of rs 5000. Out of which half payment will be made before delivery of the product and another half after receiving the product.
He send me his details such as phone phe and google pay details.
Before delivery of the product i made him payment of rs. 1000 and he said after receiving the product and checking the product you can pay me another half amount.Then after some time he send me the courier boy's phone number and said to call him.
I called him and he says that my courier is ready; but before receiving the courier i have to give him confirmation through seller.
Then i called Mr. Bablu for giving the confirmation so that i can receive my courier but he told me that the courier is gone for Security check for that Rs 2500 to be paid for confirmation and again he called me and said that to pay remaining half amount then only delivery boy will come to deliver your product. Without prior payment delivery boy will not come and you will not get your product.
I told him that we have deal that half remaining payment will be done after receiving and checking the product then he denied and start abusing me and refused to give me the product without full payment.
When i told him i want my money back and don't want your product he started abusing very badly and refuse to give a single rupee.

I need my money back . Kindly solve my issue. Pls
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Aug 6, 2021
Complaint marked as Resolved 
Indian Army customer support has been notified about the posted complaint.
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Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
Ak Pappachan's [Complaint's author] reply, Mar 2, 2021
Name of the fraud : Bablu Kumar, (Raju Kumar, Avdhesh Kumar)
Contact n.o he used : 7873401849, 8763936048

Fraud id : http://www.olx.in/item/sofabed-fridge-dining-table-led-tv-ac-15-tan-washing-machine-etc-iid-1625409882
Check out Rajkumar's profile on #OLX www.olx.in/profile/500633738

Now the ad is disabled...He use many accounts... daily he post olx ads...Pls make olx more secure...ASAP pls solve my issue and refund my money of rs 1000 that i had paid to this fraud

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