Indian Bank — about my address registration

Address:

134 6 the street,Ayyapakkam, Chennai, Tamil Nadu, 600035

Today i have lost my atm on travel, while trying to block my card the customer care executive asked many question to prove my authenticity, i answered all except one my address. The address i m in presently residing were given to the branch many a time repeatedly it has not been updated. Last month when i was visiting the the asst manager a young guy from north served quite nicely and my repeated request of address change was explained to him for his correction along with adahr card. Today when i was asked about my present address to prove my identity i came to know that the address was not changed again very pathetic
I deeply hurt about the irresponsible way the staff working.