Indian Bank — about refund from amazon is not credited in my account
Y
Yogesh hajare
Address:
Street no. 8, bhojal para, kerita road
Name: yogesh hajare
Acc : [protected]
Mobile:[protected]
Refund ref num:85215220172024527347098
Bank - indian bank
I have purchased himalaya honey and menthodax balm from amazon on 16/06/2020 by making payment of 632 rs. Through indian bank debit card. I have returned the item himalaya honey and amazon initiated refund of 366 rs. On 24/06/2020 with refund reference number 85215220172024527347098. They even shared. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.
Kindly resolve the issue
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