Indian Bank — Ajio refund status

Address:

rajajinagar branch, bangalore

I had placed an order on ajio for rs.365.40 which was paid successfully with upi transaction id:[protected]. The order was never placed. So i contacted ajio customer support and the initiated a refund on 18th october with refund id:rfnd_FqR7LK1DplJQ4W. I haven't received the refund till date. Both ajio customer care and google pay customer care told me to contact the concerned bank. please so the needful as soon as possible