Indian Bank — Amount debited but transaction failed, receipt not received.

Address:

Vellore

I paid my fee of Rs. 6000 on my college website through Indian Bank net banking on 20th December, 2021. Amount has been debited from my account but did not receive any Transaction Id or receipt. Seems like amount debited but not credited to my college account and transaction failed. Please help me with how to get amount refunded to my account or receive payment confirmation of my fee.

Please find below screenshot for reference.