Indian Bank — amount not credited for the failed online transaction

 
2 Reviews
 Beena BM on Mar 8, 2018
Dear sir,
I wish to introduce myself as beena b. M., bearing a sb account in indian bank with the sb account number :[protected] at nhce, marathahalli branch, bengaluru.

On saturday, 03.03.2018 at 11.33a. M, i was doing online money transaction of rs. 15, 000/- through my debit card to an institute "datamites". The transaction was declined and the amount rs. 15, 000/- has been deducted. Immediately, i got sms in my mobile below:
Withdrawal of inr 15, 000 ac xxx124207 drawn the pos id:38r00010 on 03/03 at 11:33:47. Cl bal: 45, 083.09 cr - indian bank. The same amount has not been credited back to my account till date.

Since the transaction was declined for the first time, i did the online money transaction again through my debit card and the payment was successful and amount of rs. 15, 000/- has been deducted. And, i got the sms in my mobile as below:
Withdrawal of inr 15, 000 ac xxx124207 drawn the pos id:70018176 on 03/03 at 11:37:51. Cl bal: 30, 083.09 cr - indian bank.

The amount for the pos id:38r00010 on 03/03 at 11:33:47 has not been credited yet and i request you to kindly credit the amount of rs.15, 000/- for which the transaction was declined, fix this issue as soon as possible and oblige.

Regards,
Dr. Beena b. M.
Mobile number: +91 [protected]

Complaint Status


[Mar 08, 2018] Indian Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

TDS amount of Rs 16664/- collected from my pension arrears on 24.10.2016 by the Pension payment authority Indian Bank Chennai has not been credited to my account till date. Several oral and written complaints with the concerned authorities have been in vain. The bank has failed to issue form.16 till date.

I am the holder of PAN ACOPRF8365F

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    Indian Bank - amount not credited for the failed online transaction