[Resolved]  Indian Bank — ATM Transection failed and money debited - Can't find any help

My self Manish Kumar, I am a saving account holder in Indian bank 'MAHAVIR ENCLAVE, NEW DELHI 110045' Branch, bearing account number [protected] on 11 October 2020(Sunday) at 2:46 PM, I was trying to withdraw cash of Rs. 10, 000/- from SBI atm at Nanda Block, Mahavir Enclave having ATM Id. HFBC[protected]. No cash came out of the ATM and showed transaction timeout, ATM did not even count the cash after going through all necessary options. However, immediately I received an sms regarding the debit/deduction of the amount from my account. I waited for some time to see if the amount got reversed back to my account, but no sms was received. I even regularly check my UPI, wherein I again checked about the transaction. Clearly, the debit amount was only reflecting but there was no reversal. First I went on 12 oct 2020(Monday) and bank manager was saying you have to wait 4 to 5 days if you not received then you have to complaint therefore Friday (16 oct 2020) I went to my bank branch for register complaint, bank manager filed my complaint and he saying it will take min 15 days or max 3 months to reversal of my amount and Today is 23 oct 2020 I have not received my money back yet. How would a common man wait so much for his own money. It should not happen

Therefore, I am a salaried person who runs my house with my salary. I kindly request you to look into the matter and credit back my amount to my account at the earliest.

Kindly check the CCTV and there was also a security guard. Please take necessary action earliest possible.