Indian Bank — balance not received

Name-shyan wasi
Ac no. - [protected]
Mobile no. - [protected]
Refrence no.[protected]

Amazon processed my refund in my account yet my money didnt received in my bank account..

Please refund
I didn't get ny money yet in my account..
I talked to amazon service they told me to give refrence no. That they gave to our bank.. And bank will credit my money in my account bcz they already credited my money to my bank account but indian bank didn't credit... I talked to indian bank helpline no. And told them the refrence no. But they said to me indian bank doesn't accept refrence no... They cant do any thing... I again talked to amazon care and told them all problems i m facing they again said kindly contact to your bank or file charge disputeform against bank.. I filled my charge disputeform yet i did not get my money... Credit my money in my account... Its very disappointing for me... I m customer of indian bank previous 4years... I m student i need my money... Do something in my favour.. Otherwise i will close my bank account and shift to other bank account..