Indian Bank — debited money from my account and it dont got credited to the other person

Address:Vellore, Tamil Nadu

Sir i did payment on 10-1-19 of ammount 750 for an workshop in my university. It got debited from my account and not cedited to the person whom i paid
When i did payment i got an error message as i added bellow... So please will you check and help me out. I have to pay again the event is going to be on 15. So i have to pay before 15th as please respond as soon as possible
Thank you
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I coudnt recharge in my indpay app from 5th Jan. The message displayes as service not available. I reached ur customer support for 4 times but I haven't got any solution...

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