[Resolved]  Indian Bank — Didn't get my refund[protected]

Address:

SCO 55, Red square market, Hisar(12500), Haryana.

I ordered a product amounting 41, 000 rupees from amazon through indian bank debit card on 16 july 2020. Due to some reason i cancelled the order after two hours. Amazon refund money on[protected]. Even after 8 days i didn't get any refund. Then i contact to amazon and they give me a reference no. (See the image). Then i call indian bank customer care[protected] but service is not available due to lock-down as they said.
I also visited to indian bank branch red square market, hissar (125001) but they said that we can't do anything in this.
Now i am not understanding that how to get my refund back. Kindly help me.