Indian Bank — From last 11 months Reg. Inoperative account not starting even after submitted all the required documents

Address:

Karakat

From last 11 months in INDIAN BANK, KARAKAT Branch, ROHTAS, BIHAR, (previously Allahabad Bank) I am having problem with my account at Indian Bank
regarding Inoperative account not being able to transact even after submitted all the required documents. It is still INOPERATIVE. Again & again I am being harassed by the bank as my inoperative account is not being started.

There is a very big scarcity of man power in the Branch as well as Branch Manager & all the other staff are totally INCOMPETENT of customer satisfaction. There knowledge level of operating computers or digital banking is very very minimal. Really its a very big problem dealing with any Banking operation in this Branch. The staff are not being able to do any work, properly.

I request the higher authorities to react appropriately to take care of Customer satisfactions. Again some qualified man power must be engaged or posted in the branch for the smooth Banking transactions.