[Resolved]  Indian Bank — I am complaining about my refund amount

I order nokia 105 mobile in amazon on 14/07/19. Seller cancelled my order and they initiated my refund on 18/07/19, i should get the amount on or before 25/07/19. But till now i didn't get my money.
My refund reference number :[protected].
When i ask amazon customer service they said that you need to contact bank customer service, when i contact bank customer service they are asking uti number (Amazon don't have this number) and bank is not filling charge dispute also.