[Resolved] Indian Bank — I am complaining about my refund from amazon

reshu0321

from Powai, Maharashtra

Address:

Vivek Vidhyalaya Siddharth Nagar Road 2 Goregaon West Mumbai-400062, Mumbai City, Maharashtra, 400062

I have cancelled my order on amazon online and received refund reference no. from amazon on 29.02.20, order reference no. is 6UI6DR1N0000K6RKXFNY
Till Now no payment received, My order was Order No.:[protected] dtd 24.02.20 but order was cancelled on 27.02.20 and i got refund main as i mentioned above.
After 10-12 days passing i called indian bank customer care to take some look in this refund matter and i given him refund reference no. as i received from amazon., but he replied that refund reference number is not valid for look in to this matter, and demanded for UTR and ARN no. from amazon, and then contacted to the amazon customer care and they provide me this guide line .

The above matter is for your kind attention please look in to the matter immediately.

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Mar 19, 2020

Complaint marked as Resolved

Got credit from bank . Took more than 3 days but resolved

Indian Bank customer support has been notified about the posted complaint.

Mar 16, 2020

Updated by reshu0321 Till now no call or money received from bank

My Indian bank account no. : [protected] IFSC code: IDIB000S128

It's taking too much days shall I contact to Amazon again or Indian bank

Mar 19, 2020

Updated by reshu0321 I got my money thank you