Indian Bank — imps money deducted but not credited to the other end &not reversed back to my account

Address:

Madambakkam, Chennai, Tamil Nadu

On dec. 6th i transferred ₹1500from. My indianbank account[protected]madambakkam branch, (Ref. No.[protected] to lakshmi ammal engineering college (Ref. No.[protected] as exam fees.
Money debited immediately and got stuck and not credited or reverted to my account.
We gave complaint in the branch about this on 11th in the madambakkam branch.
But till today we didn't receive our amount.
Pls chk and do. The needful.
Regards
Sriram