Indian Bank — imps transaction failed but money not refunded

Address:Tiruchirappalli, Tamil Nadu, 630008

I am vinothkumar n, i have an saving account in indian bank, woraiyur branch. Branch code:w008

Account num: [protected]

I have transferred rs 10000 through imps transaction on 15/01/2019. My transaction got interrupted middle and money has debited from account but beneficiary not yet received the money and i m also not refunded. And also i have not received any sms or email notification regarding my transaction.

Regarding this i have contact the customer care many times and also i given complaint in indian bank website portal. My complaint also still is in pending.
Complaint reference num: ibe085058
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Indian Bank customer support has been notified about the posted complaint.
Feb 02, 2019
Updated by வினோத்குமார் நடராஜன்
There is no update regarding this, I m fully fed up for going to indian bank branch again and again for money to be refunded. I need my money Rs.10000 should be back.
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