Respected sir/madam,
I have made online transactions through imps (For an amount of rs. 4000) on wednesday night by 11:52 pm. There was a problem with the otp and so no more further processing is done with regard to the transaction. I have received a message stating so and so transaction cannot be completed due to insufficient balance. Neither the amount is credited back to my account or to the recipient's account. Kindly take necessary steps to refund the amount to my account.
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