[Resolved]  Indian Bank — money transferred to different account

Address:

Village- tirga durg chhattisgarh

I had to pay amount 2462/rupay to mpokkey for which i went to their official app"mpokket" (Loan app). There i clicked pay now after that i chose pay through google pay there after a request was sent to google pay and i paid the money and transaction was successful and money debited from my account but mpokket app didnot show paid amount. Google transaction history shows amount credited to "bfsipaytm" ([protected]@icici). Google trandaction id is cicagkcrkerqsa. I request you to resolve this problm. If money was not credited to m pokket then refund the amount in my account."my mpokketloan id-cr2e635e9eid7464546. After approching m pokket customer servise on email they replied -
""sorry to inform you that which amount you paid (Rs. 2462) against loan id (Cr2e635e9eid7464546), that was a failure transaction from your bank, if your money got deducted please contact your bank for a refund, and made your repayable amount as soon as possible.

At your service always,
Team mpokket""

My indian bank account number is - [protected]
Ifsc - idib000d066.