Indian Bank — my refund from amazon is not issued yet

I have returned an order on amazon and the refund amount is supposed to be issued by 3-5 days and by now it has been 16 days. When i contacted the amazon customer care they asked me to contact indian bank customer care about this and then the indian back customer care asked me to go to a nearby branch and they asked me to lodge a compliant. I have given a reference number which is[protected]. Give my money immediately
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Indian Bank customer support has been notified about the posted complaint.
May 11, 2019
Updated by Chakradhar Gangarapu
The reference number was given by Amazon to me
May 21, 2019
Updated by Chakradhar Gangarapu
My name: Naga Chakradhar G
My account number: [protected]
Reference number:[protected]
Please proceed by charge dispute
Complaint comments 

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My name: Naga Chakradhar G
My account number: [protected]
Reference number:[protected]
Please proceed by charge dispute

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