[Resolved]  Indian Bank — Not transferring PPF accounts

Address:

Indian Bank (Allahabad Bank) 9 India Exchange Place BBD Bagh Kolkata 700001

I have submitted request along with all my original documents including passbook for the 4 ppf accounts on 17/05/2022 at Indian Bank erstwhile Allahabad Bank at Kolkata Main Branch at 9 India Exchange Place being ppf account no.s [protected], [protected], [protected], [protected] for transfer to PNB Bank as per rule of Provident fund.As per provident fund rule they have to transfer the entire balance to the new bank themselves in the Govt account directly to PNB with draft of the amount along with original passbook and account related documents directly to PNB but they have no clue how to process the transfer the same and repeatedly asking to open a saving account to transfer the balance instead but that will be a closure of ppf and no other bank would have right to accept that amount to newly opened ppf account. After threat for bank complaint they have accepted the letter for transfer with documents but I am visiting every week for the update but the same answer is there that it will take time. Though they have not made any initiative and kept the file as it was and there is no progress. Its a work of 1 week and even after 1 month they have no proper answer and neither they are proceeding to transfer the same. They openly say, go where ever you want, there is no authority to take any action against their work culture. This is how they work
I am enclosing the receipt letter of the same by the bank official in the attachment.