Indian Bank — payment issue

Address:Amazon India Registered Office Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India., Mandi, Himachal Pradesh, 91
Website:www.amazon.com

I have purchased led tv from amazon on mi tv by making payment of 12999
Through indian bank debit card no ([protected] & ac no[protected] or ifsc idib000m210) and my name hem dutt. So that i am cancel my odder (#[protected] amazon refund my payment and utr no 75503729109028797312989 on date 18.04.19.
So that this payment is not samite my account and i am visited branch for solution and they contacted help desk that's my problem is not solved.
So pls help me my payment issue resolved
Thanks
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