Indian Bank — payment refund by bank for failure transaction by amazon

Respected sir /madam,
I rupali jadhav done transaction with amazon on 25 oct 2018. I had paid amount of rs. 1244 through netbanking.
As amount was deducted from my account but it was not credited to amazon as transaction was failed. I had a called with amazon they told that they didn't received it and ask to inquire in indian bank.

My transaction details are,

Date:25 oct 2018
Saving account no:[protected]
Transaction details: withdrawal transfer ibibo [protected]/amazon.in/ transfer to [protected]
Desirable resolution:request to refund
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Comments

Sir,
I have Recharged at 22.11.2018 for Rs.99/- through IND PAY. But unfortunately this amount is Bad Voucher, even though amount is Debited. Please Credit this Amount in my Account.
Thanks,
With Regards,
V.Padmanaban

A/c No.[protected] Indian Bank, MGT Branch. )

Sir i had booked a train ticket and cancelled it. But i didnt get the refund i contact the agency. they gave the RRN number as[protected]. please take necessary action to get money back
Refund Reference #[protected]
Order Date 04 Nov 2018
Order[protected]
Order total 599 1Item

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