Indian Bank — refund amount not credited to my sb account

Address:

Tirunelveli junction, 627001

I bought an amazon product worth rs.17998, through indian bank debit card from my savings account on 18thdecember 2019 and cancelled the order on the same day within few hours. Amazon has successfully refunded the money through a transaction id: 1111b xkwf9fircinomosfhjuh and refund referance #008700. But it’s been 12 days and the money has not been refunded to my indian bank saving account number[protected] at tirunelveli junction brench. Please take necessary steps to check the detail of wherein my money has been held through the refund process. Thank you, c. Manoharan