Indian Bank — Refund Not Credited Into My Bank Account

Address:

# 32 indra puri colony sirhind raod , patiala

On 21st of september 2020 i have booked a online train ticket with PNR no. [protected] with amount of rs 1110 plus rs 35 convenience fare total rs 1145 . MY journey was on 17th october due to some circumstances train did not come to my boarding station and i did not travel on train in this case customer have to file TDR(Ticket deposit recept). After filing TDR full Amount excluding Convenience fare has to be recieved with 60 days. On 31st of October amount is issued from irctc bank on 2nd november amount of refund rs 1110 was showing on google pay app highlighting please contact bank that means amount is stuck from onwards that i did not recieved refund .i have contacted to my bank but they did not giving any satisfying answer .As i have contacted to IRCTC about this they have send my bank reference number My name is bismen kaur account number [protected] .