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Indian Bank — Refund not got

My name is Bhagwat Manwatkar I ordered redmi note 9 pro max in Amazon on 14 Oct 2020 and after 15 Oct I returned the order due to personal reasons and on 15 Oct Amazon iniated the money to my card but I still didn't get the money amzon gave me this reference number 30005402900288067520884 and told me to fill charge dispute form but Indian bank doesn't have such policy so please kindly respond to this complaint this is urgent. My card number is [protected]
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    +91 44 2813 4300
    Indian Bank Address
    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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