Indian Bank — Refund not processed since many days

Website:

indianbank.in

I had ordered a mobile from paytm on 19th may. Paid the amount of rs. 7745.72 through indian bank rupay debit card.

Due to some reasons, had cancelled the same on 20th may. Paytm had immediately issued a refund. But ever after so many days, and following up with indian bank customer care, and [protected]@billdesk.com, my refund is not processed. I have also logged an online complain at indian bank website.

Summarized details:

Refund issuer: paytm
Date and approx time: 20th may, around 2:23pm
Arn no: 60802371407139139554079
Online complain ref: ibcwe[protected]
Contact: [protected]

Requesting indian bank to improve their service else no one would like to maintain an account with such a bank.