Indian Bank — REFUND o[censored]npaid money

Dear Sir/Mam My Account no is[protected].with the name of Susheel Thakur. I pay school fee of my child on 15th DECEMBER through online transactions by debit card AMOUNT is 3888 Rs.But school didn't received money but it shows DEDUCTED AMOUNT FROM MY ACCOUNT. I gave WRITTEN APPLICATION on 18th to my home BRANCH sector 21 panchkula. BUT till date there is no response from bank .and not my money refunded to my account. I go to the BRANCH for follow up every 2-3 DAYS. BUT there is no response. PLS help me refund my money to my account. Waiting for the early response. Thanking you Susheel Thakur