Indian Bank — refund reference number[protected]..

Address:

House no.9, Durga nagar palasi karond, Bhopal, Madhya Pradesh, 462038

My account number[protected]
I purchased a product on 14 march 2019 of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 20th of thi month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number[protected]..
I had contacted your customer service number there is no proper response. Please check and confirm the status.