Indian Bank — Refund successfully processed but Refund amount is not reflected in my account

I was suppose to get the refund amount of RS 2499 from Amazon
They have processed on 21st sep 2020, but still it has not reflected in my account.

They have provided me the reference number which is as follows:

Refund Reference #[protected]

Kindly look into the matter
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Indian Bank customer support has been notified about the posted complaint.
Oct 29, 2020
Updated by Farukal
My account no is [protected] and ifsc code IDIB000G071

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