Indian Bank — regarding refund from amazon

Address:

110030

Dear all, my self amit kumar, account holder of indian bank, i have done a transaction of rs 3089 on 30/12/2018, amazon have start its refund on 04/01/2019, ihave refund reference no[protected] &[protected], of amount rs 1290 & 1799 respectively. Amazon. Transaction was done through atm card. Ending with 9822. Amaxon is saying that they have transferred tjis amount in respective account on 04/01/2019. Amazon gave me refund reference no of both transactions that they have transferred this to ypur bank account. They have also said that it may take 2-4 fays to reflect in your account, but 10 days have been passed and it is taking longer time as said by amazon and rbi guidelines.
Kindly transfer this amount in my respective bank account as soon as possible.