Indian Bank — Service denied at branch

Address:

IFSC Code IDIB000H058 (used for RTGS and NEFT tran ... MICR Code 505019202 Bank INDIAN BANK Address 12-106, Beside Natraj Theatre, Warangal ... Distr

Hi,

I recently I have opened savings account in Indian Bank for my grand mother and I asked them to map/link mobile number to ease of services. However, they directly denied on face stating we won't map mobile numbers for aged people. For the same I checked with Indian bank helpline and they confirmed that there are no such rules.

Is this the service and response a bank can provide to customers ?? and why this kind of falsifying information passing to us.

This needs to be actioned at high priority to not make other customers get worst response with Indian Bank

Branch details:

IFSC Code IDIB000H058 (used for RTGS and NEFT tran ...
MICR Code [protected]
Bank INDIAN BANK
Address 12-106, Beside Natraj Theatre, Warangal ...
District KARIMNAGAR