Indian Bank — transaction completed but amount not credited to the source

Address:

Patna, Bihar

Amount - rs. - 1156.96, rs 253.70, rs1339.30, rs 689.85
Bank reference number is - "[protected]"

Amount - rs 962.84, rs 1614.24, rs 754.95, rs 126.26
Bank reference number is - "[protected]"

This is not initiated and refund has been processed on 19 oct 2019
Kindly check this transaction and help me to get these money. Because i beed these money