Indian Bank — Transaction failed amount debited it's already+5 working day

Address:	INDIAN BANK NGO COLONY, TIRUNELVELI 997/2 A3, SUNDARI COMPLEX , TIRUVANANTHAPURAM ROAD , NEAR NEW BUS STAND, TIRUNELVELI Branch Code :01808
Website:	www.indianbank.net.in

I ramkumar j mobile num [protected] had done my transaction for rs30000 for tn medical pg counselling 2020 on 29 aug 2020 through net banking. The transaction is failed and money is debited in my account. As per rbi guidlines the reversal amount should be within t+5 days. So i request you to take necessary action as quick as possible. The transaction reciever details is given below.
Indian bank
Ngo colony, tirunelveli
997/2 a3, sundari complex, tiruvananthapuram road, near new bus stand, tirunelveli
Branch code :01808
Account number : [protected]
Account holder :ramkumar j

Value date post date remitter branch
29/08/2020 29/08/2020 core banking data centre

Withdrawal transfer atom merchant[protected]/directorate_of_medic/ transfer to[protected]