Indian Bank — transaction was failed, but amount is debited from account

Address:

Kollidam-609102

Dear sir,
Im venkatesan from tamilnadu. I have done the transaction on 28/03/2020 saturday which is amount rs.809.44. Through indian bank net-banking to the nielit. The amount of transaction failed, but amount is debited from my account. If i ask the indian bank no one proper response me sir. Please sir kindly help me. Now i have preparing competitive exam. My family also very poor family. Nielit last date 10th april. So before the date i have to pay money for exam. Kindly give me solution sir..

My transaction ref id : [protected]

Account no:[protected]
Name : venkatesan
Cif:[protected]
Withdraw date :28/03/2020
Amount: 809.44