Indian Bank — Vlebazaar shopping website issued the refund, but I did not receive the money.

I bought some products from Vlebazaar website on 21st December, 2021.
First of all the products are used, old, damaged, this shopping site always send old 2nd hand products, see goggle reviews by other customers.

But, complaining more than 100 times, I convinced them to return my money. So, they agreed and refunded the money of 788 in my allahabad bank @ indian bank accounr.

They issued the money on 30th December, 2021. Since I paid the money using debit card, they said it could take 10 days, so I will wait till 9th jan, 2021.

But, I don't know why the bank delays to show the returned money in bank statement.

In another case where I complained here already., I did not receive the money from amazon in my account but amazon said they issued the money.