Indian Bank — Yet not credited the debited amount

Address:

INDIAN BANK, AMRAVATI CAMP, AMRAVATI, MAHARASHTRA

Deducted the payment of medicine Rs 536 on dated 9/05/2021 through on line payment mode. But order is cancelled & the myupchar agency send the refund on dated 11/05/2021. As per screen shot or email send by agency he processed the refund and payment done on dated 14.05.2021. But after checking account statement the refund Rs 536 not credited to my account. I had also complaint to the Indian Bank branch Camp Amravati but yet not received the debited amount.
Amar M. Tayade
Account no. [protected]
Indian Bank Amravati Camp Branch

IFSC Code: IDIB000A613, INDIAN BANK, AMRAVATI CAMP, AMRAVATI, MAHARASHTRA
IFSC Code IDIB000A613
MICR Code
Bank INDIAN BANK
Address Main Sqare Amravati Camp Amravati Camp
District Amravati
State Maharashtra