Indian Customs — Delay in clearance

Address:

390012

I had ordered item from US. The item was departed from Los Angles. But after that it stuck into indian custom. Now the shipper and receiver both of not know in which pffice item is. Indian post says item is in US while Us Post says item was departed and stuck in custom but they didn't know office.

Tracking number is: UA[protected]US

Please help me to solve the problem.