Indian Oil Corporation [IOC] Complaints & Reviews

My consumer no. Is cx1398245.
Name: sandesha k

I have been trying to book refill from last week via online.
Each time i book, i get the reference no. But later it will be canceled, i get sms asking to contact the dealer for reasons.

I have called today to know the reason, you are saying there's no reason.
So, may i know why are you canceling my booking.

Find attached snapshot where a number of my bookings made in last 2 days were canceled without reason. When i call the distributor, they don't say anything and say everything is fine and go ahead with the booking. Once i book, it gets canceled in few hrs.

Pls help here and guide to book refill.

I have a gas cylinder connection No 33883 at the Surjit Gas Depot, RK Puram, New Delhi.

I ordered for the gas cylinder on 29 August 2018 and on 1st Sept I got the booking no 826130 and I was told that I shall get my gas within 1-3 days.

on 3rd Sept I got a message that your cylinder is delivered with cash memo no [protected].

Today is 14 sept 2018 and I have not received my gas cylinder as yet.

I have phoned Surjeet Gas depot at least 8 times and have personally gone there once. Every time they say it will reach today. It is first of all very difficult to get the depot by phone.

Surjeet Gas depot always does this and is not customer friendly at all. This gas depot either has to be discontinued or should be penalised for its dereliction of duty.

Prof MP Lama
165 Uttarakhand
JNU, New Delhi 110 067

Sir / Madam,

I have purchased petrol 900 reward points on 12/09/2018 17.58 hrs my car at M/s. RAJALAKSHMI Enterprises. I open petrol tank lock after that i have seen the meter 573. something. did not seen zero in meter. I have driven the car from coimbatore to ooty but Mettupalayam reached reserve meter shown. But petrol bunk people or metre cheated for me. I and my daughter had suffered did not reached at home and late night also. This is very serious issue for me. anything happened negative my family will suffer. Kindly look into the matter take necessary action immediately otherwise i will go to consumer court. fyi.

Ravi P
[protected]
mail id is: [protected]@yahoo.co.in

I had booked a cylinder dated[protected] and received cylinder refill on 8-8-2018 but i had not received my subsidy yet. I re-booked a cylinder dated 3-9-2018 but had not received my refill till date. Please transfer my subsidy in my a/c and please provide my cylinder refill as soon as possible.
Consumer no. Cx382707
Consumer name: sri ram patel
Shri mahadev indane gas seva, shivpur, varanasi

அனுப்புதல்
அகிலாண்டீஸ்வரி ஞானமூர்த்தி,
11, மேற்க்கு வீதி, வெள்ளோட்டாம்பரப்பு,
பாசூர் – வழி ஈரோடு மாவட்டம்.

பொருள்; இலவச எரிவாயு இனைப்பு சிலிண்டர் மானியம் வழக்கமான வங்கி
கணக்கிற்க்கு தொடர்ந்து அனுப்பவேண்டி
ஐயா,
வணக்கம். நான் மேற்படி முகவரியில் எனது குடும்பத்துடன் வசித்து வருகிறேன். நான் சாதாரண கட்டிட தொழிலாளியாக வேலை செய்து வருகிறேன். எனது இலவச எரிவாயு இனைப்பு எண்: 00010191 ஆகும். நான் 5 ஆண்டுகளுக்கு முன்பு பெற்ற இனைப்பை கடந்த 3 ஆண்டுகளுக்கு முன்பு ஈரோடு மாவட்டம் மொடக்குறிச்சி ஹரிசூரியா இன்டேன் கேஸ் நிறுவனத்திற்க்கு மாற்றி சிலிண்டர் பெற்று வந்தேன். சிலிண்டர் மானியம் பெற கணபதிபாளையம் கரூர் வைஸ்யா வங்கியில் கணக்கு எண்:[protected] பதிவு செய்து மானியம் பெற்றுவந்தேன். கடந்த 13 மாதங்களாக எனது வங்கிக்கு, எனது கணக்கிற்க்கு மானியம் வரவில்லை. இது குறித்து நான் சிலிண்டர் பெற்றுவந்த ஈரோடு மாவட்டம் மொடக்குறிச்சி ஹரிசூரியா இன்டேன் கேஸ் நிறுவனத்திற்க்கு சென்று கேட்டால் அவர்கள் “ உங்கள் பணம் கனரா வங்கிக்கு அனுப்பபட்டுவிட்டது என்று கூறுகிறார்கள். எனக்கு எந்த கனரா வங்கி கிளையிலும் எந்த வங்கி கணக்கும் இல்லை, என்று எடுத்து கூறியும் கேஸ் கம்பெணியில் அலட்சியமாக கனராவங்கியில் போய் வாங்கி கொள்ளுங்கள் என்று கூறி அனுப்புகிறார்கள். சாதாரண கூலி தொழிலாளியான எனக்கு என்ன செய்வதென்று தெரியவில்லை. எனவே சமூகம் அவர்கள் தக்க நடவடிக்கை எடுத்து எனக்கு உரிய மாணிய தொகையை எனது கரூர் வைஸ்யா வங்கி கணக்கிற்க்கு அனுப்பி உதவமாறு தங்களை மிக்க தாழ்மையுடன் வேண்டிகொள்கிறேன். நன்றி
5-9-2018
மலையம்பாளையம்

செல்;[protected]

Sir, I am PRASANTA KUMAR GOSWAMI, and this is my exact name. Wrongly my name has been changed to PRASANTA GOSWAMI, it is not right. My name is PRASANTA KUMAR GOSWAMI, it is my properly correct name, so my name will be registered by PRASANTA KUMAR GOSWAMI, You will make appropriate arrangements for me. Special note - My name is PRASANTA KUMAR GOSWAMI, My customer number - 19386 and the gas distibuter Shyamsundar Enterprises will be named, which is located at the headquarters of Midnapore district in West Bengal. It will be of special benefit if my name is recorded correctly. PRASANTA KUMAR GOSWAMI, thankfull

Dear sir mara resan card na adhare me caneksan lidhel. me resan card ma mara l.c mujab nam change karavel se mare te mujab indane caneksan ma pan sudharo karavo se. mandal indane gas company resan card na adhare k afidevit thi sudharo karel nathi to te babate mari complein se maru nam resan card mujab kari ape plese sir my problem sove very soon. hu mandal indane caneksan dharavu su. maro grahak no.[protected] se.

Dear sir,
I would like to draw your attention regarding huge delay to deliver gas cylinder in my address. Till dt not supplied my lpg cylinder which was booked on 25.08.18 where cash memo generated dt.6.9.18.
I do no know why so much delay to deliver. Inspite of cash memo generated.
Please look into this with priority and do the needful. Also confirm when it will be supplied.
My consumer no. Cx4164213

Consumer no- [protected]
Distributor - Survey park gas service
booking No - 777976
cash memo no - [protected]

I have booked a gas cylinder on 15th August 2018 . On 8th September 2018 I got a message that my cylinder is delivered with the cash memo number. But still today, 11th September I didn't get any delivery. I have called the distributor several times but they are delaying the delivery every day.

There is some serious black marketing of gas cylinders going on which directly effects the honest registered customers. I called indane customer care and they didn't even bothered to ask any details . They just replied "sometimes this happen you will get the delivery ".

Amar service station is a fraud. The petrol pump owner was standing there today morning as we got the petrol filled. After we left the service station we noticed that the petrol had not been filed. Sadly were going to manipal hospital as my father was not well. Didn't have time to go back. The meter said 20lts but later we realised that they had not filled the petrol.

Though smoking is prohibited in and around petrol pumps, today while i visited alfa petrolium, near kalali overbridge, kalali, vadodara, i saw staff smoking cigarrates in presence of all staff. I am not against any one, but for safety of staff and customer i am lodging complain so that in future nothing wrong will happen. Sorry and please do not take personal.

Hi,

I have gone vidhi indian oil petrolium which is located in sector 6, near gh-2 circle, gandhinagar, gujarat. I filled petrol in bike rs.320 and i give my sbi debitcard and amount diduct from my account double 320, 320 but anyother problem they call me amount not received so give me cash and i give cash 320, and he said diducted amount will deposit in your account but amount not received yet what can i do???

Regards

Pankaj sadhu
[protected]@gmail.com
[protected]

On 03 rd sept 2018, i pulled into this iocl petrol pump to fill my car fuel tank. While pulling in, i noticed that the fuel meter was reading 10 lts. I was directed far too ahead of normal position so that i couldn't see the meter reading. I switched off the engine and opened the fuel tank cap and said full. One guy was standing besides me and another one immediately started to refill my tank. I suspected something funny. So i came out of my car to see a meter reading of 11 lts past already.
I objected, as meter zero reading was not shown to me. All petrol pumps show meter zero reading before they start refilling.
I did not fight early morning and also my wife was in the car.
But definately, the two guys were hand in glove in this racket.
I am sure, they were filling up cans of five litres each, as then exactly the meter was showing 10 ltd before.
These two cheaters need to be booked. And this early morning operations stopped.
Regards.

I am altamash ali khan. I am a consumer of richa indane at siwan, bihar. My consumer no. Is 5112. Last three to four months, subsidiary is not coming in my account. Previosly it was come in my axis bank account. Meanwhile i had opened an account in icici bank, automatically the same has to come in my icici account. Due to some reason i had to close my icici account. From that time to till date subsidiary amount is not coming in my account. I went to richa indane to tell my issue. A staff has given me a toll free no. And advise me to talk on that no. Nothing happened. That is why i am sending the mail. So it is my request to you that kindly look into the matter and please do the needful.

Today I went to Indian oil company outlet in Chennai Banglore highway in sripermbudur, and I asked them to pour RS 1000 petrol and he said ok, I gave him 1000 in card payment and when I started it started to show some problem in acceleration pick up and in doubt I showed the mechanic and he confirmed it's diesel so the bunk people has poured Diesel instead of petrol.please take action for my loss

Dear sir,
I booked gas on 07/sept/2018 through indane online gas booking service on www.indane.co.in. i tried to do the pre-payment in advance through net banking. Amount deducted from my account but transaction was not displayed in history and i called up my distributor and he confirmed that they didn't receive any request for refilling the cylinder; it was for the amount rs. 850.67/- x rs. 850.67 (Tried two times).

We visited our distributor personally, they confirm me that not seen any action or update on the issue what i am facing.

Please help me to get my money back. Please help me here.

I called up indene cc, but unable to talk due to congested ([protected]).

Consumer no. Cx11205113
Cust name - monju ghosh
Bank transaction reference number –[protected] and[protected]Paid from axis bank net banking)
Regards,
Santanu ghosh
[protected]

It has been noticed and seen that there has been illegal transaction which has happened under my lpg id for indane lpg cylinder services without my knowlesdge..

It was highlighted on checking online for customer number cx30002446 where the details were saying that the cylinder was booked and delivered at my home on 30 aug 2018 which never happened.. It also has a transaction number and lpg subsidy deposited showing.. Which also never happened.
Order number: [protected]
Cash memo no: [protected]
Date of booking 30 08 2018

On calling the agency named as dwarkesh agency in anand they were not able to justify the transaction.

Kindly note the same and get the transaction removed from account along with the subsidy being re submitted to account...

I shifted from hyderabad to gaya, and transfered my gas connection from hyderabad to gaya also. Again i have to deposit transfer amount and other things as well, thats fine. But they gave me old not working regular. Is there any rule on transfer connection i have to get old regular? I already paid all amount, then why should i receive old gas regulator. I raised the complaint on consumer helpline, one person named pankaj, having number ‭[protected]‬ spoke with me rudely and forced me to change the connection. Is this the solution to solve such issue, because of new regulator, is there any rule in gas agency? Please check this issue...

My name is prasenjit mondal, my register mobile number is [protected], my congumer number is k. Q 27651 agency name kitchen queen. Indane gas cylinders 30.08.2018 deliver but still now subsiti not add my account, i was call customer care he says that aadhaar link bank account not link why?? 2 year subsiti add my account then this subsiti not add my account why?
Please solve the issue with in 7th days other wise i compliant the congumer foram.

I am residing at ariyankuppam, pondicherry my consumer no. Is [protected]. My distributer is sri saibaba indane gas agencie, address: 13. Cuddalore main road thavalakuppam - - contact number: [protected]

Read more at: https://www.dealerservicecenter.in/list/gas-agency/indane/pondicherry/pondicherr...⇄ puducherry

The cylinder delivery boy asking 50 rupees more than bill amount. Every time this problem is arising. Kindly book complaint and do the needful