Indian Oil Corporation [IOC] Complaints & Reviews

indanegas — second cylinder on my connection

I have taken gas connection in 2001 from sukhdham gas service C-8 shoppinng centre lawrance road new delhi. At that time only one cylinder was provided to me. Thereafter I requested a lot of time to provide second cylinder but every time I received only one answer that no facility is available at present and contact in next month.I am facing very problem with only one cylinder when at the time of cooking , gas vacant in the cylinder. Please look into the matter.My Connection No is A-13669

hi, I have been your customer for more than 5 years. My dealer is M/s. Kalpana Indane Gas Agency, Bangalore. I had booked the gas on 22-01-09 but I have received the refilled cylinder today i.e 5th of February, 2009. This is not an isoloated case but a frequent one

The booking of the gas through the phone is almost non existant because the phone will always give the message this line is busy. Also I tried to contact the telephone when the phone was not busy while I was in the premises of the dealer, then i got the same message. I asked the staff but there was not satisfactory response from them.

Also, I had booked for the second cylinder connection. It has been nearly 2years since i applied for the same, but always get a negative reply about the same. They are telling Indane has stopped giving the second cylinder.

I would appreciate your gesture in solving my difficulties

Thanking you

gopinath.kini.m.

consumer No.16353 of Kalpana Indane Gas Agency,
Vijayanagar, Bangalore- 560 040

Indane Gas — Non supply of second cylinder

Sir
I am resident of Kerala, Kottayam(Dist), Kaduthuruthy. I applied for a second gas cylinder in 2005 to Devi gas agencies. But so far they haven't provided it. Kindly do the needful.


Jayakumar. P.N

Indane Gas — not deliver filled gas and DBC

I am having Indane gas connection of last 4 year at Rainbow gas services, Faridabad, Haryana. My cust. no-20038. I had booked for cylinder of last 9 days ago but still i am waiting for the same. The phone is not responding at all. I have not got DBC(Double bottle cylinder) even i requesting it for so many times. I am hopeless. Please take a step for the solution.

My Indin Oil Gas Connection No.SR 6686 with your dealer M/S. SRI RAM GAS SERVICE B-37/122, BIRDOPUR, VARANASI. I HAVE BOOKED GAS REFILL ON[protected] BUT TILL THE TODAY[protected], THE DEALER NOT SUPPLIED ME THE REFILL.WHEN I ASKED FOR NON SUPPLY OF REFILL HE SAID THAT YOUR BOOKING HAS BEEN CANCELLED . YOU AGAIN GO THROUGH NEW BOOKING. HE ALWAYS HARRASHING BY THIS TYPE OF ATTITUDE, MY SINCERE COMPLANIT AGAINST THE DEALER. KINDL TAKE THE SUITABLE ACTION .
THANKS.
MURLI BABU NIGAM
D-61/9A, R-1, SIDDHGIRIBAGH, VARANASI

23.07.2010

Dear Sirs,

My customer id no. is 614828 for Indane Cylinder supply and my dealer's name is Nandhinee Gas Agency, Tiruvanmiyur. . I booked my LPG on 15.06.2010 under document No. 1548. They promised delivery in 10 days. After the lapse of 15 days, I started following up on a daily basis with their office No.[protected]. They are giving false assurance that the cylinder will be delivered next day. To my surprise when I called again on 22.07.10, they mentioned that due to door locked, the cylinder could not be delivered earlier and the same will be delivered on 22.07.10 before 4.00 pm. This is definitely a false excuse they are giving.

But nothing is happening. I am convinced that there is some foul play. No responsible answer is forthcoming from the booking staff.

Kindly address my problem as I am put great hardship.

With Regards
Arun Vivek Jayabalan
Mobile:[protected]

Indian Oil is providing very poor service to consumers. I wish u will help me to resolve the matter at your earliest...

I was book my gas on dated 6th June, 2011.
consumer name -- Jasbir Kaur
consumer no --- B-15985
After One Month my delievery of cylinder is still pending. I make a call to my LPG Agency which is Bhagwaria Gas Service, Hansi Road, Karnal, today, But they answering me that you have to wait for one week from today (06.07.2011) onwards. I want to know why my LPG Cylinder is not delivering to me.

Indian oil corporation — Delivery is pending

I am consumer of Indian Oil Corporation and distibuter Name is Veer Shive Gas, Jodhpur and My consuer No. is 15499 and address is 110, Ajeet Colony, Jodhpur but I am not getting delivery at wright time. After booking delivery is pending for 20 to 30 days. Kindly provide me delivery in time.

I was book my gas on dated 10th April, 2012
consumer name -- brij kishor gupta, Balkhandi Naka, Banda (U.P.)
consumer no ---10670
After17 days my delievery of cylinder is still pending. I make a call to my LPG Agency which is Anuradha Gas Service, Banda (U.P.), today, But they answering . I want to know why my LPG Cylinder is not delivering to me

i am an Indane gas consumer. the cylinder finishedin 20 days. When noticed, the cylinder is not empty it contained water only. on reporting the matter the cylinder was changed and money taken for the amount of gas utilised but without any receipt.
consumer number46946459
cylinder no 105613
secular gas agency sector 12 panchkula.
Can indane clarify the policy on replacement of cylinder in such cases and also bring out its quality control measures.

indian agarwal agency — delay delivery of gas cylinders

Sir,
with due respect humble submission, I beg to state that I am, Ram Lagan Choudhary qt no-369 N1type road no-6 GP slope Kadma Jamshedpur, is a consumer of indian agarwal agency I have sunction two cylinders for domestic use but extremely inform to you that both of the cylinders are empty from a long time I am facing very difficuilt to making meal.Dear sir it is not keeping a meanings to keep two cylinders and none of them are full it is always seen that supply of the cyinders is very late from this agency,I shall be highly obiliged if you will take some needful action against the agency.My consumer number is AK/02429.


yours faithfully
Ram Lagan Choudhary
Kadma,Jamshedpur.

Sir,
mai Indian Gas Ka Customers pichle 1 Saal se Hu magar Indian Gas Agency Ki Branch Jo Ki Hamre Town Kaimganj Main hai Usne Sabhi Customers Ho Bahut Paresan Kar Rakha Hai. Yah Gas Agency
Mishra Gas Agancy
Kaimganj
Ke Naam Se Hai.
Booking Karane Ke 1 se 2 Month Main Customers Ko Gas Di Jati Hai. Aise Galat Persons Ko Gas Ki Agency Aap Log Kyo dete Hai Jisse Aap Ki agency Ka Naam Kharab Hota Hai.
Kripya Kar Ke Aaap Mishra Gas Agency, Kaimganj Distt. Farrukhabad Ke Khilaf Thoes Karwahi Kari
Jisse Town Ke Sabhi Customers Ko Time se Gas Mil sake.

My Name : Vinay Kaushal
My Mobile No. : [protected]
Customers Indian Gas Agency
Other Customers Mobile Phone No.
[protected] - Kapil Chartuvedi
[protected] - Anoop Kaushal
[protected] - Mukesh Bharradwaj
[protected] - Nitin Kaushal,
[protected] - Pawan Batham
[protected] - Pradeep Gupta
[protected] - Prashant Gupta
+[protected] Praveen Gupta
[protected] - Machlu
[protected] - Priyank Agarwal
is Tarah Ke Tamam Customers Hai Jo Mishra Gas Agency Se Persan Hai
Please Help us Cutomers :

My Address :
Customers Vinay Kaushal
Street- Patwan Gali, House No. 62
Kaimganj Distt. Farrukhabad (U.P.)
Pin- 207502

Gas Agency Dealer Name :
Mishra Gas Agency
Railway Road, Kaimganj
Agency Phone No. :[protected]
Dealers Mobile No. [protected], [protected]

Am als customer of this agency my name vinay agarwal mob [protected] every thing fine so am disagree with this complaint

HELLO
DEAR SIR/MAM


MY NAME IS SAIF KHAN, I AM AN INDANE CUSTOMER TOO. AND MY COMPLAINT IS THAT THIS GUY MR.RAJESH MISHRA THE AGENCY OWNER IS A NOT GIVING PROPER SERVICES TO THE KAIMGANJ CUSTOMERS. WE ARE REALLY HELPLESS
BECAUSE HE USE TO SELL THE CYLINDERS IN BLACK TO THE LOCAL VENDORS WHO SUPPLY THE CYLINDERS FOR THE VECHILE OWNER .S AND TO THE TAXI DRIVERS. WHICH IN TURN CAUSES INCONVIENIENCE TO THE GENUINE CUSTOMERS. AND WE GET THE
CYLINDERS WEEKS AFTER THE BOOKING. AND ONE MORE THING AS PER LAW A DEALER IS RESPONSIBLE FOR THE DELIVERY OF
CONNECTION CUSTOMERS BUT HE CHARGES FOR THE DELIVERY AND TAKE OUT THE GAS DURING DELIVERY WHICH IS A THEFT
SO I JUST REQUEST YOU TO PLEASE TAKE NECESSARY ACTIONS AGAINST HIM AND CHANGE THE LOCAL DISTRIBUTOR.
PLEASE REPLACE A NEW AGENCY DISTRIBUTOR.


THANKING YOU
REGARDS
SAIF KHAN
MOB# [protected]

Indane Gas Cylinder — Indane service

I am staying at Narapally, Ghatkeshar Mandal.
Recently cylinder service has been shifted from uppal to Ghatkeshar as per area.
3-4 weeks back my father has booked a cylinder but till today we didnt get it..everyday we call and told it will come tomorrow.
Its frustrating to call everyday and they dont have proper answer.

My home is just 2 mins away from main road but cylinder person will never come till home but he will charge Rs 15 per cylinder.
This is happening with everyone staying at narapally.

The customer service is worst.while enquiring about my booking, the lady talking to me was not at all responsive.She is not even helping me what details she want..simply cutting down the phone.

Please kindly look into this issue.
It would be really appreciated by the people residing at narapally.

Sincerely,
Bhupender
Narapally, Ghatkeshar Mandal

Indane Gas Cylinder — Poor service

Dear Sir,

Sub: Complaint on registering gas / answers from your executives / delay supply reg;
Ref: Our consumer no.19378, Name: Ponmozhian.C, Area: 2/240 Bhuvaneshwari Nagar, Kumbakudi (po), Near Anna nagar, Tiruchirappalli- 620 025.


With respect to the above subject, herewith I am making a complaint for your kind perusal.

Before seeing the corrective action please see the history status of gas supply for my consumer number. I have registered two numbers gas for my domestic use. One gas cylinder is comming to the usage for a month exactly. But we are receiving one gas from your side once in 45 days. Now we are suffering without a single gas cylinder. Two numbers gas cylinders are empty with the current status.

We are calling through phone and come directly to register the gas once in 10 days. But your executives are telling as follows;

From the date of supply of gas to 20 days - They are telling that you have to tell only after 20 days of supplying the gas only you are having rights to register.

From 20 days to 25 days - The phone is not picking-up and it is busy. If we speak with an executive for registering, she will register. But after 3 -5 days we will call for checking the status of our gas cylinder supply but they will tell now only we are going to register for your gas cylinder and you did not register earlier.

After 25 days only we got register and your executives are telling that after 20 days only it will come to your home.

After 45 days we will call to your office, but simply they are telling it will come today / tommorrow / dayafter tommorrow.

Finally we will receive the gas cylinder after 50 days of earlier supply and supplying persons are also insisting to us to give the gift money of Rs.20 apart from the bill.

This is what going on.

on 09.08.2010 I have visited your office for making the complaint regarding the same issue. But your people are not responding properly. One executive is telling me that we will supply only after 40 / 45 days only.

I am requesting to the people that please think like your family. If their family is suffering like the above problem, will they leave it? or if they get the above answer from somebody else, will they keep silent?


Herewith I am requesting you to solve the consumers problem as soon as possible. Please take this message for the corrective actions not for punishments. I hope that this will not happen in future.

Bhuvaneswari gas service — GAS CYLINDER NOT SUPPLIED

My connection No. is 1308. I have booked for Cylinder three weeks before still now they are not supplied the Cylinder. Here after 21 days getting of cylinder only they are accepting the booking. There is any rule like this. Kindly tell us the correct rules. Today we asked the Agencey they told us they will supply the Cylinder after another one week only.(already three weeks over). Kindly intervene and reply us the correct position. Otherwise we will go to appropriate forum. My email Id is [protected]@yahoo.com

I am facing the same problem too.

Sir / Madam

My Cons. No. 13615. I booked the gas on 29 - 01 - 09 and got the booking no. 10937. But still today on
dated 12 -02 -09, after the 14 days, I have not received the gas cyclinder. My family suffer a lot. From last 5 days, I called the gas agency name :- Dagar Gas Service, Address:- Plot No.- 21, Pocket - E-20, Sector- 3, Rohini, Delhi- 110085, but every time said gas cyclinder delivery on tommorow.

This happening not the first time, last number of times this gas agency create the same problem with number of times and with number of peoples.

Please sort the problem, because no. of peoples suffer with this.

Thanks

Vikram Kathuria
207, deepali, pitam pura, delhi - 34
Mobile :[protected]

C. No. 13615
Gas Agancy :- Dagar Gas Service
Plot no. 21, Pocket - E-20, Sector-3,
Rohini- New Delhi - 110085
Ph.[protected] / 27524684

i would like to draw the attention towards the foul behaviour of gas agency chatterjihat gas supply, shibpur, howrah . the agency is no more interested in suppling the gas and asking us to get it transfered as he does not have proper transportation arranged although he charges for the delivery.
our consumer number is cg 8015.

Dear Sir,
I am a consumer of Indane LPG. I have got transferred my LPG Connection from Delhi to Meerut on genuine grounds. The new place near by agency M/s Vijayant Gas Service, Meerut is delaying providing the Cylinders.

The concernds are requested to kindly do the needful for providing me filledup cylinders.

V.K.Mauriya
Sr.Engineer(Civil)
NTPC Ltd

my customer no is GT 5173 registered with manju gas service, agra and i booked gas with them on 30.12.09, but is soory to complaint that even after repeated reminders and requests they have not delivered me gas refill, yesterday i was shocked to know that they state that my cylinder has been delivered to me. It looks like that hawker might have sold the said cylinder in open market and they are protected this offence, moreover their supply system is , we customers are regularly facing problems with the company.My request with the concerned authourities is to expedite my delivery of cylinder and enable such system that customers may not face regular problems.

You are getting the booking done in 15 days, which is much lesser than the booking gas period of 21 days which is implemented in rest of the country. The basis, the reason and conditions of the rule are described on this page.

http://welkinizer.com/2010/02/08/is-21-day-gap-in-booking-a-rule/

The extra money that your deliveryman is taking from you at the time of delivery is illegal and you should not pay it at all. The gas charges that the dealer asks you to pay(the amount printed on the bill) is inclusive of delivery charges and thus no extra payment is required. You should complain about such a practice to the sales officer of the company for your area. You can find the number of this sales officer on the mandatory information board which is on display on every gas agency.

Indane Gas dealer Nath Traders (Kailash colony) has nearly stopped taking phonecalls for gas booking. It takes Hrs to give the Consumer No and after that no response. I booked my gas around 6 days back and I was assured to get the same within 3 days. I tried contacting them on their phone 29230474 and 29238762 nobody picked the phone... The bell was going on both the phones. It seems deliberately they are not taking calls. This has happened to me in the past as well.

Consumer No 18261

Kandhari Gas, Plot no. -A/63, Pkt-00, Sector-2, Rohini, Delhi-85.
Customer No.- KM00679, Usha Rani Sarkar
After booking gas cylinder on 24th March 2011 booking no.-12080 till date no delivery has been done.

Indane LPG Connection — Prolonging to issue DBC on my LPG Connection

Dear Sir/Madam,
I m customer of your LPG connection since 2 yrs.with your authorised dealer M/S Divyansh Indane Jhabua Tower RNT Marg Indore (M.P.) having connection No.2765 respectively.
i m regularly demanding DBC on above connection since 18months
but dealer is not giving us above DBC, kindly assure what is the policy of your Company? If i m illigible to get above oppertunity then why should your Company/Dealer is delaying?
Due to absence of DBC I m suffering lot, please send order to your Dealer to release connection immedietly.

Thanking You,

Your'Faithfully
Mrs.Prerna M.Nahar

Dear Sir,
i am yhe consumer of LPG gas. my gas conection no is 3459.(mam chand s% babu ram)gangoh (saharanpur)up 247341. gas agency name is " gangoh gas agency gangoh" bypass road gangoh (saharanpur) up 247341. my gas delivery copy is filled and now i need a new gas delivery copy. but the owner of the above gas agency does not make my new copy and he is demonded 10000 rs. for that work.
i had colled him meny times but he give not any responce. he all so charges 300 rs for a copy. and collect many illegle fund from the consumer. i hope you wii do something in this matter. please sir take appropriate action aganist this gas agency very soon.

MAM CHAND S% BABU RAM
RAMTHIRTH COLONEY GANGOH
SAHARANPUR (UP) 247341