Indian Oil Corporation [IOC] Complaints & Reviews

ration may rate 10rs per kg lata hai or bill mangna per nahi datha hai or k.oil wale na to jab mane keya diya or nahi deya blna per damki data hai ke oil naahe dunga or 900 ka waaga 800 data hai.

here in supaul, bihar working caretaking agency bhawani indane also sell the new gas connection at the rate of 3500/- to 4000/- per single cylinder gas connection without the cooking gas stove. they just give the receipt of 1400/- rs. as mentioned in the sv. can any tell me the correct rate for a new gas conection in bihar? in delhi we have just to pay 2200/- for a new gas connection.


plz mail me detils at ---- kuar.[protected]@yahoo.in

how much rate of indane gas new connection please inform

The person who deliver the cylinder is really a mad person. Asking 15 above the bill amount. When we question them they say all are giving and asking us to give the same amount. I already gave them 410 my bill amount was 404. My house is ground floor and no pain for him carrying the cylinder from the van. The deliver person is threatening that we cant get cylinder delivered and challenges we will spend more than 20 to call the customer care. This service show they wont have any respect for the customer. They are beggars don't have sense at all . I dont know what the hell they run the gas agencies . They can go and beg in all the customer's house instead.

The person who deliver the cylinder is really a mad person. Asking Rs.26 above the bill amount. When we question them they say all are giving and asking us to give the same amount.

The Gas agency Address

Sri Ma Krupa Agency
Mugappair, Chennai.

This is the most ridiculous Gas agency that i have come across. Its been a month now since i have placed a booking (22nd January, 2015) for LPG cylinder, till date i havent recieved it. Their phone lines are kept out of the hook, so that no one can call them. They automatically Cancel the Order and then Re-book, so that the delivery gets delayed . This is not the first time, it has happens everytime i try to do a refill.

INDANE can you please take action on this ASAP

Regards,
Safeer

This is one of the worst gas agencies with absolutely no customer service. The gas delivery person demands for rs.40 and is very very rude to people. There is no change even after talking to these people many times on this issue. similary they came now to check the tube and gas and demanded rs.150 as fees stating that IOCL has asked us to collect and we will be paying it IOCL. when i asked them for the communication proof from IOCL they have no answer. The phone lines are always kept out of the hook or faulty. no way to reach them except for going there personally. They have attempted a delivery yesterday and they say the door is locked when i have made all arrangements in the next house for delivery which is the usual procedure. the delivery is always late. As per norms the cylinder should be delivered within two days of raising the bill. But not once has this condition been met. I wish someone will take this in hand and give them instructions and impart training on how to handle customers.

My consumer no. 17975
Sri makripa gas agency
Spartan nagar
26563350 is their contact number.

Sir
Your dealer M/S Bisui&Mondal Filling Station, At-Piasala, P.o-Hoomgarh, Dist-Midnapore(w), W.B.(called for KISHAN SEVA KENDRA).
This oil pump taske 50 paisa exces per liter of petrol.So we are suffring for exces expnces.
Please take necessary action &feed back me

Many a times, the Cash Memo also gets
cancelled and we wait for a few days and are compelled to go to the agency
office for inquiry and after a few days of that inquiry, the gas gets delivered.
Why such harassment?

I have already booked the gas, and called after 15days they simple says gas is not booked.even they have provieded the waiting list number as1182.. but still says the gas is not booked, and says they are booking now.. it was very irritating.. when ever call no proper responce.. need to take action..

I have applied for DBC connection in the month of Nov 2008 and they give me issue date of Jan 2009, but still i did not get connection. They are not giving me satisfy answer. They interested to take bribe from me. And the service is so poor in the whole city.
My Consumer No. is 22150
Dealer Name: PAWAN GAS SERVICE, Pratap Nagar, Jodhpur (Raj)

I am giving the supply rates of PAWAN GAS SERVICE, Pratap Nagar, Jodhpur
Rate diffrence between Other Agency And Pawan Gas Service

OTHER AGENCY Rate Pawan Gas Service Rate
1) Godam gas delivery Rate is Godam Gas delivery with bill Rs 313.50 &
Rs 305.50 per cyclinder taking Rs 315 per cylinder

So, Please take action towards M/s PAWAN GAS SERVICE for issuing me the DBC connection.
I hope you will help me and take action aganist this Agency. Otherwise i have to go consumer court for my this problem.

Thanking You Shyam Sunder

Please I know that (1) what is the rule of refil gas booking, how many days from last delivery and secondly
for delivery how many days from booking.
Thanking you Devendra

When iwanted to book my gas cylinder on 30/003/2010 iwas told that my gas was booked on 27032010, idont know how it was possible .Iasked in my home every body denied.Priviousely i find my gas was delivered to some other person when i want to book the gas they told me that u have taken the gas only it will be booked after 10 days. now the gas dealer givig uncerten days for delivery of gas .I dont know how many days u are taking to delivery a gas after booking .Really iam verydis satis fied for the service of the dealer .my consumer no-CG 3893.
A. PATTANAIK, CUTTACK

Indane Gas — No proper Response from Distributors

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in Bangalore. Address of the Gas Agency is Anant Gas Agency, Indane Gas road, HAL.

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency.

Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

I would like to conclude saying "This is not a single government body which is like this" . All the Government firms are like this only. Everything in india must be privatized which will stop such kind of negligence & customer satisfaction should be given a priority. All the employees who dont work properly must be terminated.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Indane Gas (Lpg) — Refilling

M/s Golden Gas Gurgoan, supplying less filed gas cylinder, public saying that the staff of golden Gas transferring gas from domestic cylinder filling them into commercial cylender and oblige the hotel, restorant and industries.

REbooking they register after 20 days and always their telephone remain unattnded as well their computer resting hanged.

i had refilled cylinder which work for 15 days whereas in my house the cylinder consumed in 30-40 days, the refilling suplier having no weight machine, hence on account o[censored]nfair practice the customer cheated undemocratically.

Dear Sir/Madam

Today i went to Parul Gas Company (Code No[protected] Sant Nagar Burari Delhi and request them why you are not sending Gas cyliner to my Mother. Her Gas Connection No is P-21707. Window person told me your mother was not taking gas cylinder regularly and now her gas connection disconneced. I told him what is the procedure to continue the gas connection. He gave me one Mob. No of Mr. Ashok Chatwani and i talked with him, During the conversation i talked to Mr. Chatwani i will do the complaint against Gas Agency to the Petrolium Minister. He replied me first you gave the complaint, when you will be failed then contact me. I want to know Mr. Chatwani is the Main Person of the Indian Gas Agency, He has right to give the Gas Cylinder to the consumer or not. Kindly take the necessary action against Parul Gas Agency and Mr. Chatwani also.

i M A.gaffar act.no29884.hyderabad.AP.no response on booking lpg refil.pls do the necessarything to do it pls.

Dear sir / Medam
I am customer of Indian gas my customer no is 51894JENY PRABHA with distributer of POONAM GAS Agence
F-5 SHAKURPUR COLONY'SHAKURBASTI, DELHI-110034 Tele no. 27182282, 27184657.
I booked 3/3/09 till date i am not getting today please consider my problem...can you help me.

Thanks & please help
Dinesh.

DEAR SIR
I AM ACOUNT HOLDER IN YOUR COMPANY IN FARIBADAD MOHAN & MOHAN INDANE GAS SERVICES BUT I SHIFT IN DELHI SO I TRANSFERD IN DELHI ANY (LOCAL) DELHI AGENCY OF GAS SERVICE I RECEVIED TRANSFER PAPER BUT SUDUNLY I GO TO CULCUTTA IN FFICE WORK SO MY TANSFER PAPER DURATION IS EXPIRED FEWS YEAR SO I DONOT TRANFERD ANY DELHI AGENCY SO PLEASE ADVICES ME

THANKS & REAGARDS

RAVI SHANKAR NITESH

[protected]
DELHI

Indane Gas (Lpg) — No proper response

non supply of indane LPG
My consumer no.87559 and I am a resident of Bangalore. M/s Kalpana Gas Agency
(Code --) is the distributor for my connection. I have been trying to contact the said agency over phone deseperately continously (atleast 30-40 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them either the phone is ringing and nobody is picking and again if you try calling once the ring is over the phone seems to be engaged. The tel. nos. provided by them[protected],[protected] and not acccessible some how i managed to book the gas but frompast one week i am getting the same answer another 4 days another 4 days and i had last booked the gas in MARCH 2009. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week and get the gas it is very difficult to manage with a single connection as they are telling we will receive a standby additional connection only after a year and that o not sure.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking.
I dont know whether it is true or false that they keep on telling we have no stock for us to give you a cylinder
And the lady who books the gas is having a very harsh language which i felt very uncomfortable and the way they speak to the consumers

Already appreciate the precious time and effort already lost by me in this regard.



Anand R H

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in NAGOD DISST-SATNA(M.P.). Address of the Gas Agency is M/S MAHENDRA INDANE IN FRONT OF INDIAN OIL PETROL PUMP N.H. 75 SATNA ROAD NAGOD DISST-SATNA 485446 (M.P.)

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency .Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Indane Gas (Lpg) — GAS SAVICE

Dear Sir,
mai apko batana chahata hun ki mera cstemer no -40030.
mera gas distributor -RAGH GAS SERVICE,
SHOP NO 28,29 KHANDSA ROD,
KAMLA NEHARU MARKET ,
GURGOAN HR.
Maine 9 oct-2009 ko gas book karvaya hain aur maine aurmre bhaine phichle 1 nov. se 25 nov. tak,
50-60 bar phon kiya hain.aur daily last 10 din se usne office me chakar lagakar arahe hain hamne gas khatam hone ke bad 500 rs ki chote cylinder me gas barwai hain aur 200 jad rs main ane jane me kar chuka hn uske . officme jake ro ke kidgiday phir bhi sne ja tak mera gas cylinder nahi diya hain. o hame bwakf bana raha hain aur hame daily ek bhahana bat rahe hain ki pki parchi redi wale ke ps de rakhi hin , apko kl 10 bje nder cylinder apke ghar pe hoga, .rat ke 10 baje dunga aisa .
sir mujhe aisa lagta hain ki o hamare chup baithane ka njayaj phayda utha raha hain.
pls main ar meri family bhaut pareshani me hain. main apse binati karta hun mujhe jaldi result mil jayega.
apka cust.
shriram ,
[protected]

Indane Gas (Lpg) — connection close

meri complaine ye h ki hamare gas connection band kr rakhe h 2-3 saal se hume sirf ek hi connection par gas dia jaa rha h ........plz can u help me

Indane Gas (Lpg) — DELAY REFILL SERVICE

Dear Sir/Madam,
My Name is NARAYAN DUTT and consumer no 36756 . I have booked refiling cylinder on 26.02.2011 and till date i did not receive the same. During my continuous communication to their staff they are not replying positively and still it takes 6 days more they said.We face this type of problum every time.


My distributor name is PARUL GAS SERVICES ADDRESS SANT NAGAR, BURARI DELHI

So please Request to take appropriate action so that i do not feel any apprehension.


Thanks & Regards
NARAYAN DUTT
[protected]
136/1/2 1ST FLOOR,
STREET NO. 10
SANT NAGAR, BURARI
DELHI

Indane Gas (Lpg) — Delay in Delivery of LPG

Dear Sir

I am a customer of Indane LPG Branch Sawai Madhopur. Customer ID is 26033. I have book LPG for Refile on[protected] vide booking No.113 but regret to inform you that till today I have not received the delivery of LPG.

Kindly do the needful.

(J.P. SHARMA)
BRG BANK,
REGIONAL OFFICE,
BAL MANDIR COLONY,
SAWAI MADHOPUR

MOBILE NO.[protected]

Dear Customer There Is Only One Solution For This TRANSFER YOUR CONNECTION TO Sree Mahaveer Indane Gas Agency In Thiruvalla.They Are Providing An Excellent Service For Us. There Is No Delay In Booking or Refill For Us Till Now .My Sincere Request To Other Gas Agencys In Patahanamtitta District Please Go And Study The Customer Care & Professional Service From Sree Mahaveer Indane Gas Agency In THIRUVALLA.(Kaviyoor). I Really Appreciate Sree Mahaveer Agency For Thier Fast Customer Service.

Dear Sir,
I am resident of Delhi. I have my Indane gas connection services with Raj Flame Gas Agency in Uttam Nagar, Mohan Garden area which is near Dwarka More Metro Rail Station and my Consumer No. RF 5665. The service of this Raj Flame Distributors is so bad that it irritates all the customers in an around that area. Every month it is very difficult to book a cylinder as they wont pick up the phone and keep all their phone aside in order that we get busy beep.

They do not delivered cylinder proper time most of time they told me the cylinder will delivered with 4-5 days but no responce till 10-15 days, this procedure continued every month. It is so harrasing that they take their own time in delivery too. I am not only there are many customers to face this problem. I request you that please solve our problem.

Thanking you.

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lindane — Late Delivery of Cylinder

Our Gas Distributer is NorthEnd Gas Center Barasat,24 Parganas(N).I have booked for refilled gas cylinder on 8th August,2009...but till now i haven't received the refilled cylinder.This type of irregularities happen quiet often.

lindane — Late cylinder delivery

Late cylender delivery & bad behavior of Rakant Enterprises, 8/5, Shop NO. 2, West Patel Nagar, ND -8
[protected]. 25882605,65420344

since 10th March.

Sushila
[protected]

SIR,
I had booked a cyllinder on 6th Jan 2010 with M/Sf Freedom gas service Loni gzb up. My consumer number is 4445965. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.
thanx n regards
[protected]
Brahmjit singh

Respected sir,
I am living at Tiruvnnamalai, Tamilnadu we are shifted from Greater noida, UP. I am one of the customer of the RAJU'S GAS AGENCY tiruvannamalai, our consumer no; 48381 now we having lot of problem due to delivery frequency is 45 to 50 days . we having two cylinders that not enough for our family so taht we asking to the gas agency that issue a one more . they told that they not having any order to issue one more additional cylinder. then what we have todo . we want one more cylinder or our delivery frequency must be in 30 days whatever it is possible . we hope you to understood that our problem.I am awaitting your attention & reply.

Thanking you

C.S.Ragupathi
Phone ; [protected]

Dear Sir,

I G.SETHURAM (Govt Servent) customer of M/s .HARSHA AGENCIES, PERAMBUR HIGH ROAD, PERAMBUR, CHENNAI-600 012, My customer number is 34664.

I am really fed up with HARSHA AGENCIES, PERAMBUR and I am sorry to inform you that the service of the above said agency is very worst in my lifetime.


We have to wait nearly 20 to 25 days to get the delivery after many follow ups .They had their own resons for not delivering the gas . We didn’t argue as we were in need of the cylinder very urgent.


This month booked gas on 8th Oct, 2009 & they assu red that they will deliver the cylinder by 28th Oct 2009 which till date didn't happen. And today morning we rang and asked about non delivery of Cylinder but that company staff said you are booking the cylinder today only so you have to wait for few more days.

See the response of your Agencies we really fed up with there services,

I request to look into this issue by the concerned Authorities & take the necessary actions as we have good faith in Indane Gas


Kindly do the needful as soon as possible.

Thanking You,

Yours Truely,

G.Sethuram

To,
Date-28/10/2009.
G.M
Indane Gas

Dear Sir,

I G.SETHURAM (Govt Servent) customer of M/s .HARSHA AGENCIES, PERAMBUR HIGH ROAD, PERAMBUR, CHENNAI-600 012, My customer number is 34664.

I am really fed up with HARSHA AGENCIES, PERAMBUR and I am sorry to inform you that the service of the above said agency is very worst in my lifetime.


We have to wait nearly 20 to 25 days to get the delivery after many follow ups .They had their own resons for not delivering the gas . We didn’t argue as we were in need of the cylinder very urgent.


This month booked gas on 8th Oct, 2009 & they assu red that they will deliver the cylinder by 28th Oct 2009 which till date didn't happen. And today morning we rang and asked about non delivery of Cylinder but that company staff said you are booking the cylinder today only so you have to wait for few more days.

See the response of your Agencies we really fed up with there services,

I request to look into this issue by the concerned Authorities & take the necessary actions as we have good faith in Indane Gas


Kindly do the needful as soon as possible.

Thanking You,

Yours Truely,

G.Sethuram
ph:26623363
mob:[protected]

Dear Sir,
I would like to inform you that I am one of the consumer of Indane gas through their dealer appointed at Firozabad M/s Kamla Gas Service, 21, Seth Bimal Kumar Jain Market, Agra Gate, Firozabad having connectionnumber KK 1574. The said Kamla Gas Service, Firozabad has delivered a refill to me through Hawker Mr. Shiv Narain on 24-02-09 in which they have charged Rs. 332-15 instead of Rs. 308-00 some thing. They are providing the benefit of the reduced rates to the consumer as announed by the Central Government. Please do the needful immediately treating the matter.
Thanking you,
Yours faithfully,
(N.L.NARANG)

Indane / Gas Cylinder — Non delivery of gas cylinder after booking

Dear Sir/Madam,
On 25/01/2010, I personally went to the office of Indane Gas and booked the gas with Bihar State Food & Civil Supplies Corp. Ltd, Indane Distributors, Anand Market, Hinoo Chowk, Ranchi, against which I received a booking receipt (receipt no. 3983). I was told that the delivery would be made within 7 working days. I waited for 10 days and when I contacted the office, the office staff asked me my address and assured me that within a day or two the delivery would be made. Again after two days when no one turned up, I again rang the office and again went through the same procedure. This happened two more times. At last, I decided to get to the office in person. I personally went to the office taking time off from my busy schedule and lodged the complaint with them and somehow again they managed to convince me. I waited again but in vain. I rang up again and they did what they have been doing for so long. Now I am fed up and I want justice. Till date (15/03/2010), I haven't received the gas cylinder which I booked on 25/01/2010. Is the authority listening. If things don't workout then i will have to move consumer forum.

Yours sincerely

B.Santosh

Dear Sir,
I have booked my gas cylender on dated 3rd March, 2010.But my gas provider still have not deliverd us a singal cylinder.when i make them a call they replied you will get today.But gas not deliverd.Please help us


Consumer Name arvind Kumar Gupta
Mobile-[protected]
Consumer No-38063
My Gas Agnecy
K-2, Interprises, Sarita Vihar, Delhi-110044,
Phone[protected]/420/882

Indane Gas — Improper answers to customer & bad delivery.

Hi,

In the month of june 2010 i have taken a new gas connection for Rs. 4000/- from B R Gas agency chandanagar, Hderabad. As per initial comitment they had told us that they can book the gas after 20days of the receipt of the gas and it will be delivered within 4 to 5days.
Now we have calling them for booking they respond back stating for delivery it takes 10-15 days for delivery that to very pethatic manner also not providing the reason for the same. Then i personally went there that time they denying the fact that we have not made this commitment for delivery of the gas initially and its depend on the load. And now after seven days of booking they are stating us that it will take more 15days. Is this the correct way of answering the customer.
Also in anywhere in india the delivery time is minimum 5days that to not responding well.

Regards

Sachin Pawar.

Indane / Gas Cylinder — non delivery of booked gas

Hi

I had booked my gas last week but it is yet to be delivered.
The direct phone numbers of the Indane outlet is either not responded, or always busy.
The delivery man is yet to receive the delivery order for my booking.
My gas cylinder is almost empty, please advise.

Regards,
Omar
consumer no 63687