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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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S
Smt.NEELAM
from Delhi, Delhi
Jan 28, 2009
Resolved
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GAS BOOKING
I am a resident of Budh Vihar, Phase.I, Delhi - 86 and I am a consumer of Dagar Gas Service (TIN No.[protected] My consumer number is -5783. I want to inform you that service of this Distributor is very poor.
They have made the rules that no consumer can book his gas before 21 days of previos booking. prescribed
When we try to contact the agency on phone numbers[protected], 27524684, 27511541, we find them always busy. By god's grace, if phone connected, they never book the gas on first instance. When after some days, I asked for gas then the agency person tells that you gas is not booked. I request again, they they book the gas. It happened on many occassions.
This time, they are accepting that I have booked my gas on[protected], but till now (AN of[protected], my gas has not been supplied by the agency. Whenever I asked to Agency, they always told that will supply tomorrow but even after 16 days, I have not yet received the gas cylinder. After 21+16=37 days, I have not received the cylinder from agency. It is very shameful, How can a person live with one cylinder for about 40 days.
Kindly look into the matter and ask the distributor to set his system in order so that we may able to contact him for gas booking, it is possible on line also. It is also requested to instruct the agency to send the cylinder in time.
Thanks.
Smt.Neelam W/o Shri K.K.Bhardwaj, Budh Vihar, Phase.I, Delhi-86. Phone-[protected]
Aug 14, 2020
Complaint marked as Resolved 
Complete Customer Unfriendly Attitude & Behaviour :
Ref : Consumer No - 20854
Agency Address - M/s Cooking Gas & Appliances, Sector-I, BD Market, Shop no-65,
Salt Lake, Kolkata - 700 064

Dear Sir,

I'm sorry to say that the behaviour and working style of your agency is quite primitive and lacks the decorum of modern customer requirements. To put point-wise :

1. Half the time the telephone nos are either engazed or not available
2. When after lot of efforts, one get through the lines, a robot like person picks up the phone with least
of customer friendly etiquette and mannerism. You can well imagine the behaviour thereafter !!
3. The cylider always reaches the designated address without any prioir intimation.
4. You as a customer are supposed to wait and wait indefinitely for your cylinder...!! If by chance you
are out of your residence, God can only help you !!! You have to go through the entire booking
process again and wait for your indefinite turn !!!

I as a customer booked a gas requirement vide booking no - 12801 or 9047 around a month back. Your persons came after a long wait and returned back not finding us home. Unfortunately, we both husband and wife are working leading to your inconvenience !! Today, when the status of the cylinder was wanted to be known, the reply was harsh - that a fresh booking has to be made. When it was pointed out the need for a telephone call or prioir appointment time and date fixation, the reply was curt - "WE DO NOT DO IT". Finally another fresh call was booked today vide no - 10445

I'm surprised at this demon like behaviour in this "AGE OF CUSTOMER CENTRIC APPROACHES". You may be having your monopoly, but if this the way your agents behave, no matter whatever wonders happen, you will perish in no time.

By writing to the Chairman himself, I'm confident that stringent action will be taken against such rowdy behaviour and such customer unfriendly mannerism.

Hope you will revert.

Regards,

Nirjhar Chakravarty
Regional Service Manager [ EAST ]
Godrej & Boyce Mfg Company Ltd.,
[ Appliances Division ]
Block - GN, Sector- V,
Salt Lake, Kolkata - 91
Phone[protected]
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    K
    KRISHNENDU BASU
    from Ahmadnagar, Maharashtra
    Jan 28, 2009
    Resolved
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    our lpg distributor of joynagar majilpur (lpg gas distributor) supply of domestic gas in case of double cylinder 32-33 days.
    but if you pay rs 500/- five hundred only always gas are available.
    10-12 Catering Supply company always use domestic gas at joynagar majilpur, south 24 pargans district of WEST BENGAL.
    please help us to regular supply according to Indian oil corporation Rules.


    krishnendu basu
    78 kalidhan bhattacharya road,
    po- joynagar majilpur, south 24 pgs
    ps- joynagar,
    near bidyapith school.
    west bengal.

    KAMAL BASU- COMSUM NO- JOY/5731/ C
    KRISHNENDU BASU- CONSUM NO- JOY/13499
    PURNENDU CHAKRABORTY- CONSUM NO- JOY/ 2889
    ASHOK CHOKRABORTY- CONSUM NO- JOY/ 1472/B
    Aug 14, 2020
    Complaint marked as Resolved 
    This is a fact of life in India. THE LAND OF SCAMS FROM VILLAGE LEVEL TO NEW DELHI.

    I am a NRI and my LPG supplier is Metropolitan Eng. Co-op Society Ltd., (a fancy name to get dealership of LPG) B-8/20 KALYANI, NADIA, TEL[protected]/8150 WHO DELIVERED ME A CYLINDER AND THE REGULATOR WAS BLOWN OUT WIYH A BANG FROM THE CYLINDER, TWICE.

    ON REPORTING THE MATTER TO THE ABOVE SUPPLIER THEY SENT ONE MR. PANDEY AT MY PREMISES AND HE TOLD ME THAT IT WII BE CHANGED. IT HAD BEEN FOUR DAYS NOBODY CARES.

    I KNOW, THERE ARE SUPPOSED TO BE ALL KINDS OF SAFETY MEASURES IN INDIAN OIL COMPANIES BOOKS, BUT WHO CARES ABOUT QUALITY CONTROL AS LONG AS THE PAY CHEQUE AND OTHER LOCALLY (INDIAN) ACCEPTED PROCEDURES (SCAMS)ARE GUARANTEED TO HAVE EXTRA BUCK.


    AND, TO MY EXPERIENCE WHO IN ADMINISTRATON/MANAGEMENT WORKS OR REMEDY THE SITUATION?

    AS REPORTED IN MEDIA EVEN SUPREME COURT OF INDIA QUESTIONS THE INTEGRITY OF CENTRAL VIGILENCE COMMISSION.

    CAN ANYBODY TAKE A STICK IN HAND AND SAY "EITHER SHAPE UP OR SHAPE OUT" ?

    CONSUMER N0.9956.
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      S
      smt satya devi
      from Delhi, Delhi
      Jan 27, 2009
      Resolved
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      My Gas registration No. is 21098. This is to submit that we are the consumer of Jai Jawan Gas Agency of Indian Oil at D-493, Sec.7 Dwarka, Palam extn. We are trying the Gas Agency Nos. 25081877 & 25087549 continuisly the whole day since three days. These numbers are ringing continuisly but gas agency people are not picking up the phone.On the Forth day we could be able to contact them in the evening. This is a regular feature of their working and we are finding it very difficult in booking the gas cylinder in time being service class people. Kindly take the suitable action against the agency to mitigate the grievance.
      Aug 14, 2020
      Complaint marked as Resolved 
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        G
        Geevarghese George
        from Pune, Maharashtra
        Jan 26, 2009
        Resolved
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        It is deeply regretted that inspite of repeated request and personal approach the agency is not delivering the LPG cylinder booked for more than 45 days inspite of sufficient stock.When ever i called tem they 'll tell tomorrow..tomorrow.All the consumer under the poornima gas agency, parakodu, adoor is facing the similar problem.Pl take necessary action against the distributor at the earliest
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Sir,
        I am a consumer bearing No, K- 13173 of Indane LPG cooking gas under the local Distributer M/s Kitchen Queen, G.E. Road in frunt of Rajkumar collage, Raipur. I have booked for refil on 14.2.2009 waiting No.6101 but the refil is sttil not dilevered. on telephonic conversasion the employee of the distributer has intimated me that since stock is not available therefore delevery of LPG can not be completed. ultimately the delevery of cylender will much late. at the time of next booking of refil the dealer counts 21 days from the date of delevery of cylender if I want to book the refile from the date of last booking the said dealer always refused state-way with the logic that the period of 21 days from the delevery of cylender can not be completed. It is further informe you that the LPG cylender delevery boy is also not well behaved actualy he ask extra mony for the delevery of LPG cylender. in this regard I have already informed the dealer but sttil he has not changed him-self.
        Therefore you are requested to please give the suitable direction to the LPG Distributer M/s Kitchen Queen, GE Road Raipur and clarify me what is the stipulated time is fixed for delevery of cylender from the date of booking of refil and whether delevery late by distributer what is the date of counting for the period of 21 days for next booking.

        Yours faithfully
        Ramavtar Sharma
        FCI Colony Changorabhata, Raipur-492013
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          A
          Anoop Nair
          from Noida, Uttar Pradesh
          Jan 24, 2009
          Resolved
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          Dear Sir/madam,

          My consumer number With M/s Sainik Gas Agency, Modinagar (INDANE Distributor here) is 2674 (which is on my mother's name Ms Sathee Nair)
          firstly they say that as per the Rules/Terms & conditions a consumer cannot book the refilling before 21 days from the last refill & Secondly even after the poor customer get the refilling booked he is made to wait another 20 to 25 days to get the cylinder refilled.
          These people are actually selling the Gas to non customers/ even there customers on Premium/Black for Rs 200.00 to Rs 250.00 Extra Per refill.
          Please do take necessary action as the We customers are facing really very pathetic situation here.
          Warm regards & Thanks,
          Anoop Nair
          Aug 14, 2020
          Complaint marked as Resolved 
          delivery not recive in proper time.it recived after one month
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            D
            Damodhar S
            from Jamshedpur, Jharkhand
            Jan 24, 2009
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            Respected Sir,

            I had booked for additional cylinder to my Indane - LPG distributor, M/s. Yeshaswini Gas Agency last two and half year or three years back. But till date no response. Whenever I call and ask them, they were telling that Govt. has to allot. After allotment bring the allotment letter then only we will give you. I need to know that, what is the procedure for allotment? Is Govt. will allot the additional cylider or the Distributor himself will allot as per application applied to him (i.e., priority basis) ?. The Service of the agency is also very very bad. Not giving proper feedback whenever we book for refil.

            Kindly consider this complain and give us proper feedback immediately.
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              S
              Shailaja Menon Madhavan
              from Kolkata, West Bengal
              Jan 24, 2009
              Resolved
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              Resolved

              I recently transferred my gas connection from Vandana Gas Agency in Rajouri Garden to Jai Jawan Gas Agency in Dwarka. Since the time I have got this transfer done, I have not been able to get through their phone numbers for refilling my gas cylinder. Each time, we have had to go personally to the agency to get the booking done. And except for the first time, the cylinder has not been coming on time. Last time, it took more than 10 days to come and this time again, it has been more than a week now and the cylinder has still not been delivered. I have spoken to quite a few colleagues and friends who have a connection witht this agency and each one has a similar or worse tale to tell. Everyone unanimously agrees that the three or four published phone numbers are either not picked up or are constantly engaged. Booking through the IVR numbers also has not yielded a response. Vandana Gas agency in Rajouri Garden was much better.
              Indian Oil has always been considered to be one of the market leaders so it is extremely frustrating to come across such distributors who show little empathy towards consumers. Would urge the concerned officials to look into my complaint and ensure that the distributor upholds the service that Indian Oil is known for.

              Regards
              Shailaja
              Aug 14, 2020
              Complaint marked as Resolved 
              The phone numbers of Jai Jawan Gas, Dwarka viz,[protected] and [protected] remain engaged through the working hours.So how do we book our cylinders.They even dont give the cylinder booking number by default, one has to ask for it.Delivery of cylinders has never been on time and is always delayed by a week.Extremely disgusting gas cylinder service.
              Whenever u have to call those nos mentioned in their cards or on the booklet, you call them and in all possibility u will never be able to get through it.The only time u get through it is after office hours when u can hear only the ring bell.

              Sadly, numerous time the same has been raised through various mode but nothing has been done to solve it.What's the use when u can't get through the nos at all
              I tried several times. But could not get the phone number. The numbers are always busy.
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                Binu10
                from Ernakulam, Kerala
                Jan 23, 2009
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                My consumer No:43816. M/s Viswambhara Enterprises, Shop No:40/1, Assaye Road, Bangalore-560 042 . Distributer is not supplying to house. They asked us to come and collect the cylinder. We can't supply cylinders to your home, because we don't have sufficient boys. Kindly do the needful at the earliest.

                lpg indane — Misbehaviour & delay in service

                My Consumer No is G0000337.On phone I booked gas in GAYATRI GAS AGENCY PRAGATI NAGAR BHILAI (C.G)on 31.12.2008 &my order no.is 4068 as informed by receptionist.but after enquiring 1 wk. for delivery.they told that i have not booked the no.&disconnected the phone line, .later after arguement answered thet i have to collect on availibilty.As 14 daysis over till date gas cylinder is not delivered, while as per records orders till 4th jan.is delivered.Kindly look in matter.
                Sir,
                My customer No. 12650 Mr. NarhariBhai K. Gajre, I am regularly used your service from Apna Bazar Co-operatiove society, Surat - Gujarat. Now a days they are much delay in delivery. I was booked for refilling 18 days back, but still i am getting delivery. Infect everyday bottle truck was came and deliery some booked persons and most of they sale directly in black market.

                Can you please guide what to do from my site for faster delivery.

                thanks..
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                  Binu10
                  from Ernakulam, Kerala
                  Jan 23, 2009
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                  I HAVE BOOKED THE CYLINDER ON 04.01.09 TILL DATE THEY HAVE NOT SUPPLIED. Today I contacted dealer M/s Viswambhara enterprises and asked about the delay, then they said we can't give delivery to your house. You can come and take delivery, moreover they don't have sufficient boys to give delivery. Kindly do the needful at the earliest.
                  My consumer No:50421
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                    R
                    Ratnakar Acharya
                    from Bhubaneshwar, Odisha
                    Jan 23, 2009
                    Resolved
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                    Respected Sir,
                    I am a consumer of Indane Gas Consumer No. 13053 under your dealer Noble Indane, Sahid Nagar. The photo copy of which is annexed for your reference.
                    I do reside in this capital city of Bhubaneswar since 1977 and also a consumer of Indane Gas since nearly 20years. I have no other gas connection in my name or my family members name. Earlier I was provided with re-fill by your magnificent dealer Bhubaneswar gas.
                    I transferred my card to Noble Indane Gas in 2002, after shifting my kitchen to my Industry site at plot no.-155, Mancheswar I.E., due to operational and security compulsions of my Industry.
                    My Kitchen was fuelled by your dealer last 03.10.08. after that since 25.10.08 I am running to Noble Indene with request for re-fill. But sorry to mentioned that I am booking & supply of Re-fill without mention of proper reasons, which amounts to termination of contract for supply of essential service without proper notice. Due to which I suffered irreparable losses in my life.
                    However I request you to kindly initiate on immediate resumption of gas supply to me & obliged.

                    Yours faithfully


                    Ratnakar Acharya
                    Plot No.- 155
                    Sector-A, Zone-A
                    Mancheswar I.E
                    Bhubaneswar-10
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      S
                      SHAMSHER SINGH
                      from Ahmedabad, Gujarat
                      Jan 23, 2009
                      Resolved
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                      Resolved

                      sir
                      I an coustomer of IOC Indane Gas. My Connection no. is 16508. I booked gas on 17.01.2009 .Till today ie 23.01.09 it is not delivered.No body is lifting the telephone also.

                      shamsher singh
                      Ahmedabad
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I've Booked a cylinder refil 20 days back and still i dint get the cylinder delivered. hen am about to contact the agency(Mala Indane Gas Agency, Porayar, Ph[protected], 288345), They are not responding me properly.
                      I have a connection with Kasna Gas Agency Greater Noida since 2004 (consumer noK689). This is every time problem with the agency. We had booked a cylinder with them on 5th December 2009 with a clear instruction that the delivery should be on a Sunday or any day after 5:00 pm I was told to give a reminder on a Saturday since last 3 weeks I remind them on every Saturday to please make the delivery tomorrow i.e. Sunday they confirm me for the same but every Sunday I cancel all my plans just to stay at home and wait for the cylinder but I don't get it when I call on Tuesday to ask what happened same reply I get "SORRY THIS TIME WE FORGOT PLEASE REMIND ON SATURDAY" and again we have same story.

                      Can I know how this ever lasting problem be solved because it is not only with me but many other friends of ours face same such or other problems with this agency

                      As there is no other gas agency we don't have any other option in greater noida. They are working on their wish and will by don't realising that how much problem we face with it. The owner of the agency Ms.Vandana doesn't have time to listen to complaints for her employees.

                      Please help us for this every time problem
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                        S
                        SANJEEV VASISTHA
                        from Gurgaon, Haryana
                        Jan 23, 2009
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                        Dear Sir/Madam


                        I Sanjeev vasistha, r/o A-3/16, 02nd floor, sector-11, rohini having a LPG connection throug DAGAR GAS AGENCY, Naharpur, Rohini.We have a booking of 12 Jan which is not yet delivered when we inquire from Agency they said that there is a lot of shortage of Gas cyclinder that'why ther are unable to deliver the same after a 10days.

                        My question with IOL people is there a realy shortage of gas cylinder if yes than they have to announce in advance in News paper or thru Media if there is no shortage than why this dealer is giving wrong picture.

                        I realy appreciate if you could reply on above matter as soon as possible and see who is making fool of customer if its a Gas agenct than i request you to kindly screw them up.


                        thanks


                        sanjeev vasistha

                        [protected]
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                          J
                          J.Bandyopadhyay
                          from Panipat, Haryana
                          Jan 23, 2009
                          Resolved
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                          Resolved

                          Radharaman Gas Agency for LPG Cylinder in Purba Putiary, Kolkata deliberately delays booking and supply of gas cylinders. they have 2 numbers[protected] and[protected], both of which are very difficult to get and even when it rarely rings, they do not accept the call. even after you book your requirement by personal visit and standing in a long queue, they take anything upto 1 month to deliver.

                          can Indian Oil replace this agency with some one who is more responsive to customers ??
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          LPG-CYLINDER — SUPPLYING EXPIRED CYLINDER

                          I am Vinod (#[protected]) residing at Madurai, Tamil Nadu. I have booked a gas cylinder with our agent 'M/s.Sri Meenambigai Indane Gas Agencies, MIG 328, 80 feet Road, Anna nagar, Madurai - 625020, Ph:[protected]/2526442 - and the same was supplied on 17.12.07. In the cylinder the expiry date is mentioned as (C07 - ie Sep'07). I passed the matter to the agent and request them to supply new filled cylinder in lieu of this. They agent refuse to do so, and advise me that there is no such expiry date for the LPG cylinder. Kindly look into the matter arrange the needful at the earliest

                          Regards,
                          Vinod

                          LPG-CYLINDER — reason for not giving 2conn

                          sir pl let me know why 2lpg connections are not giving to the same res.address?.i am on regualr transfer, if i have 2connections(one on my hus.name & aonther in my name)only that will be helpful. now lpg dealer 's are not accepting my tr vou, bcoz in the same address one connection is there. give ins to the lpg dealer to accept my tr form & issue cylinder. my tel no 22324456&mob no[protected].i am staying in nanganallur. pl reply me immediately. i have already wriiten 2 u before also. 3months over& validity for TR VOU is only 6MONTHS. LET ME NO SIR AT HE EARLIEST.

                          LPG — SUPPLY OF INDANE LPG CYLINDERS

                          PARTICULARS OF MY INDANE LPG CONNECTION:
                          MY NAME & ADDRESS: MRS. SYAMALA
                          RAMAGIRI, THACHANCONAM
                          VARKALA 695141 KERALA
                          CUSTOMER NO. SB9630
                          SV NO 610595
                          DISTRIBUTOR CODE 984468
                          DISTRIBUTOR NAME B. RAVICHANDRAN
                          SB GAS, TEMPLE ROAD
                          VARKALA 695141 KERALA
                          COMPLAINTS:

                          THE NORMAL TIME TAKEN BY THE DISTRIBUTOR TO SUPPLY A GAS CYLINDER IS BETWEEN 30 & 50 DAYS. THIS IS THE RULE, RATHER THAN THE EXCEPTION. EVEN AFTER WAITING FOR SUCH A LONG TIME, THE CONSUMER HAS TO MAKE SEVERAL TELEPHONE CALLS, AND PERSONAL VISITS TO HIS OFFICE, AND THE DELIVERY IS MADE ONLY AFTER VERBAL DUELS. FOR THOSE WHO DO NOT WANT TO CREATE A SCENE, GOD ALONE KNOWS WHEN A CYLINDER WILL BE DELIVERED.
                          I BOOKED FOR A CYLINDER ON 10.07.2008, AND IT WAS DELIVERED ON 19.08.2008, ONLY AFTER I MADE A COMPLAINT TO THE AREA MANAGER OF INDANE, AND MY HUSBAND WENT TO THE SUPPLIERS OFFICE AND RESORTED TO A SIT-IN STRIKE UNTIL THE CYLINDER WAS DELIVERED. I BOOKED THE NEXT CYLINDER ON 21.08.08, AND DELIVERY WAS MADE ON 24.09.08 (35 DAYS) AFTER SEVERAL PHONE CALLS. I BOOKED FOR THE NEXT CYLINDER ON 29.09.08, BUT IT HAS NOT BEEN DELIVERED TODATE (34 DAYS). i UNDERSTAND THAT MANY OF THOSE WHO BOOKED THEIR CYLINDERS AFTER I DID, HAVE BEEN SUPPLIED, BECAUSE THEY CREATED SCENES AT HIS OFFICE. WHEN I TELEPHONED ON 17.10.08, I WAS ASSURED THAT DELIVERY WOULD BE MADE ON19.10.08. I DID NOT MOVE OUT OF THE HOUSE ON 19.10.08 WAITING FOR THE GAS-BOY, IN VAIN. WHEN I TELEPHONED AGAIN ON 24TH OCT, I WAS ASSURED THAT IT WOULD BE SUPPLIED ON 25TH. AGAIN, I WAITED IN VAIN. WHEN I TELEPHONED THE NEXT DAY, HE SAID THERE WAS NO STOCK AND DELIVERY WOULD BE MADE ONLY AFTER HE GETS THE NEXT LOAD.

                          SIR, AS I SAID EARLIER, THIS IS NOT THE EXCEPTION, BUT THE RULE. NO CYLINDER SHALL BE DELIVERED IF ONE MAKES A BOOKING AND SITS AT HOME, HOPING THAT DELIVERY WOULD BE MADE, AS AT THE OTHER TOWNS. I HAVE BEEN USING INDANE GAS FOR SEVERAL DECADES NOW, AND HAVE LIVED IN MANY TOWNS IN INDIA, BUT NEVER EXPERIENCED SO MUCH DIFFICULTY IN GETTING A GAS CYLINDER, EXCEPT ON RARE OCCASSIONS WHEN THERE WERE GENUINE SHORTAGES. ALL THE CUSTOMERS OF SB GAS AGENCY HAVE THE SAME COMPLAINT, BUT MOST OF THEM DO NOT KNOW HOW TO AND WHOM TO COMPLAIN.

                          I SHALL BE GLAD IF YOU WOULD KINDLY TAKE UP THE ISSUE.

                          YORUS TRULY
                          MRS. SYAMALA K

                          INDANE LPG Cylinder — NO SUPPLY & MISBEHAVIOUR AGENT

                          Sir I am working in a Kerndriya Vidyalaya as a teacher. I have a LPG domestic connection with M/s Viswambhara Enterprises, Shop No:40 / 1, Assaye Road, Bangalore-560 042 and my consumer No:50421. i have booked cylinder on 04.01.09, but till date they have not supplied the cylinder. Todays ie.24.01.09 i contacted the agent for supplying cylinder, they told they can't supply cylinder to your house. If you want cylinder they can come and collect the same. we don't have sufficient boys to supply cylinder. Suppose i wanted to take delivery i have to spend Rs.50/- extra per cylinder. I beg your mercy.
                          Kindly do the needful at the earliest.

                          INDANE LPG Cylinder — supply of lpg cylinder which has already expired

                          dear sir,
                          i have been a customer of your company since long but i have been supplied lpg cylinder by your company which has already expired since december 2008, and when informed delivery people deny to change it saying that they dont have any more cylinders left with them and when informed to the concerned dealer they ask to use the cylinder and inform them if any problems are found but how can i use it because the problems might be more than what is assumed by them,before this i was also provided with another cylinder which had only 12 days of validity, iam being forced to write about this to you so that you can take appropriate step as quickly as possible.hoping you can help me out in this regard or else i would be forced to look for other options ,waiting for your reply.

                          Delay in boking and supply - Comment #1801893 - Image #0
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                            P
                            Pawan Jain
                            from Lucknow, Uttar Pradesh
                            Jan 22, 2009
                            Resolved
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                            Resolved

                            Dear Sir,

                            We wish to inform you that we are resident of House no, 37, Rajpur Road, Delhi - 54, and user of Indian gas . In our Area C. Lal & Sons (GAS) is authorized for Indian Gas (LPG -domestic uses) Distribution. Our consumer no. T35.

                            But regret to inform that every time when we booked for cylinder, filled cylinder we get after 13 – 15 days. This is happening from the last 2 years.

                            We request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Pawan Jain
                            [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that we are resident of House no, 71, block no 37, kaushik enclave burari and user of Indian gas . In our Area Parul Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                            Every Year particularly in winter season we get our cylinder delivery in not less than 20 days and they take net booking 21 days after delivery of the cylinder. i.e our next cylinder delivery span becomes 40 to 45 days which are very difficult to manage for a family.
                            our consumer no. for this Agency is P-27037
                            booking date is 29.01.2008.
                            Expected delivery was 31.01.2008

                            but regret to inform that till today (08.02.2008) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Mahesh Chandra
                            mob:-[protected]
                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that we are resident of House no, 71, block no 37, kaushik enclave burari and user of Indian gas . In our Area Parul Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                            Every Year particularly in winter season we get our cylinder delivery in not less than 20 days and they take net booking 21 days after delivery of the cylinder. i.e our next cylinder delivery span becomes 40 to 45 days which are very difficult to manage for a family.
                            our consumer no. for this Agency is P-27037
                            booking date is 29.01.2008.
                            Expected delivery was 31.01.2008

                            but regret to inform that till today (08.02.2008) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Mahesh Chandra
                            mob:-[protected]

                            Domestic Gas — Late delivery of LPG filled Cylinder

                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that we are resident of House no, 18/260, purani sham ke subji mandi, Boplagunj, Bhilwara, Rajasthan 311001 - user of Indian gas . In our Area Bhilwara Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                            our consumer no.1206
                            booking date is 30.12.2008.
                            Expected delivery was 05.01.2009

                            but regret to inform that till today (09.01.2009) we have not received. We also informe that all of time and all of the customer of that area are very frested of very late delivary. we also talk with the concern person for contract number of complaint department but person refuse to me give the number and also informe that the sticke are presently in oil company so give after 5 days ahd further discussion with the concern person that clearly refuse of any alternate.he also told me if strick continuous for more days than gas is not avaliable for many days.Presently no resources avaliable for making food at my home. we strictly request you to kindly look into the matter and do the needful.
                            Best Regards

                            Amit kumar Heda
                            Son of Sh. Bheru Lal Heda
                            mob:- +91 [protected]
                            Dear Sir,

                            We wish to inform you that we are resident of House no, No. 270, Vasanth Nilaya,
                            3rd Floor, 6th Cross,
                            Near Muneshwara Temple
                            New Kavika Layout,
                            Bapuji Nagar,
                            Bangalore-560 026.
                            User of Indian gas. In our Area Indian Gas services is authorized for Kalpana Gas agency - Vijayanagar - 2nd stage - Bangalore. (LPG -domestic uses) Distribution.

                            Our consumer no.41980
                            Booking date is 29.12.2008.
                            Expected delivery was 02.01.2009

                            But regret to inform that till today (19.01.2009) we have not received .
                            We request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Savitha.S
                            mob:- [protected]

                            Thanks & Regards,
                            Savitha.S

                            Indane LPG domestic gas — late delivery of filled cylinder

                            sir i am G.chaitanya krishna Residing in Ratna nagar, Choutuppal, Nalgonda Dist, Andrapradesh.i booked my indian gas connection on 29 th Jan 2009.At that time when i booked they told to me we can deliver the celinder on 4th feb. 2009. But still now i didnot receieved my filled celinder.i asked them several times from 4th.that gas agency name VIJAYA gas agency.choutuppal.kindly take action on them.
                            thanq very much
                            chaitnaya krishna.gona
                            [protected]
                            [protected]

                            gas cylinder — Late delivery of LPG filled Cylinder

                            Dear Sir,

                            I Want to inform you that I am resident of House no, 26, Saini Enclave, Near Kar Kar Dooma Village, Delhi-92, user of Indian gas . My Indane gas distributer is Shivanikka Enterprises, Road no. 71 Vivek Vihar (LPG -domestic uses) Distribution.

                            our consumer no.9448
                            booking NO. date is 148 DT. 06.07.2009.
                            Expected delivery was 08.07.2008

                            But I haven't yet received Cylinder.

                            Thnks. & Regds.

                            Rajeshwari
                            (C.No. 9448)
                            26, Saini Enclave, Delhi-92

                            Indane Gas — latedelivary domesticgas

                            my gas consumer no 11698 from gasagencyhaidergarh barabankiup mygas booked on 19/10/2009 but not delved on date 15/09/2009 sanjay mishra subji mondi haidergag [protected]

                            LPG Cylinder — Late dilivery

                            Sir, i am Asif from sahaspur bijnor, and i have a connection no.[2962] so they always give very lazy response in delivery of cylender and they always take atlest 6 or more days to deliver a booked connection. so, please sir take action against them and its true because i have always a proof for it.

                            LPG Cylinder — Late delivery of LPG filled Cylinder

                            Dear Sir/Mam,

                            we wish to inform you that we are resident of House no, 234 A/8, Hans Enclave, Gali No. 8, Near Dinesh Jain Complex,Gurgaon-122001, and user of Indian gas . In our Area Raghu Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                            our consumer no.RT2115
                            booking date is 25.11.2009 & 17.12.2009.

                            but regret to inform that till today (14.01.2010) we have not received the LPG Cylinder. I have two Cylinder and both are empty.We request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Manoj Kumar Sharma
                            Mob:- [protected]

                            Indane Gas (LPG) — late delivery & booking

                            R/Sir,
                            i am Ghanshyam sharma R/O 1192, Bishan Swaroop Colony, Phase -1, Near Gate No.-3, Panipat-132103 (Haryana) i have a gas connection of indian oil No.- 5058 from Savita Gas Agency, Court Road, Panipat. i have book cylender[protected]. but not delivery till now. previous booking[protected]. but deliver the cylender[protected]. always deliver the cylender 6-10 days late.

                            my contact No.- [protected], [protected]
                            I have booked my gas on 13th feb 2010 at k2 international, sarita vihar, new delhi 110076. which is not delivered till now. (19 feb 2010)
                            pls delivered my gas quickly .


                            Consumer No. is: 35263
                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that we are resident of Malti Mandir khanna Chauk Near Ramlila Graund Ghogar (MP) and user of Indian gas.

                            our consumer no.7750
                            booking date is 26.06.2010.
                            Expected delivery was 30.06.2010

                            but regret to inform that till today (16.07.2010) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            DEV PRATAP SINGH
                            mob:- [protected]

                            padma gas — poor service &booking,delivery

                            my distributor padma gas LPG domestic services .he wont lift the phone for booking late delivery,no response, hope less service pl see that it take care about customer intrest . mybooking no is 12181.
                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that , Adarse house no- wz- 283/368,vishnu garden extn-1,n.delhi user of Indian gas . In VICKY Gas AGENCY services is authorized for indian Gas (LPG -domestic uses) Distribution.TAGORE GARDEN, N.DELHI

                            our consumer no.8554
                            booking date is[protected] booking no- 25 (on troma )
                            Expected delivery was[protected]

                            Indane Gas — late delivery of lpg cylinder

                            dear sir i am the reguler custumer cheena gas agency (indane gas) prince road wajid nagar shopping complex moradabad up india my service connection no is 17729 mohd anees i have booked the cylender 7/01/2011 but delevery is not yesterday so i request plesae taken the the action against gas agency immediately
                            Dear Sir,

                            we wish to inform you that we are resident of House no, RZ-807,Gali No.17 E,Sadha Nagar-II,Palam Colony,New Delhi-45 and user of Indian gas . In our Area shanti Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                            our consumer no.9084
                            booking No,and date is 265,11.02.2011.
                            but regret to inform that till today (09.05.2008) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards
                            Jaldhari Meena
                            mob:- [protected]
                            Dear Sir,

                            we wish to inform you that we are resident of House no, RZ-807,Gali No.17 E,Sadha Nagar-II,Palam Colony,New Delhi-45 and user of Indian gas . In our Area shanti Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                            our consumer no.9084
                            booking No,and date is 265,11.02.2011.
                            but regret to inform that till today (24.02.2011) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards
                            Jaldhari Meena
                            mob:- [protected]

                            Indane Gas — Late delivery of LPG Cylinder

                            late dilevery
                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that we are resident of House no, 2082, Rajstani coloni near sector 10a GURAGAON, and user of Indian gas . In our Area RAGHU GAS AGENCIES is authorized for indian Gas Distribution.

                            our consumer no.R 42112
                            booking no & Dt 5974 11/02/11
                            Expected delivery was 17/02/11
                            but regret to inform that till today (27.02.2011) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Rekha rawat
                            mobile no [protected],[protected],[protected]

                            indane gas ltd — Late delivery of LPG filled cylinder

                            Late delivery of LPG filled Cylinder
                            Dear Sir,

                            we wish to inform you that we are resident of House no, 2, Street No. 3, Kailash Puri Extn., New Delhi - 46, and user of Indian gas . In our Area Gauri Enterprises is authorized for indian Gas (LPG -domestic uses) Distribution.

                            our consumer no.35105
                            SAP No.107191
                            Booking No. 395
                            booking date is 26.02.2011.
                            Expected delivery was 01.03.2011

                            but regret to inform that till today (09.03.2011) we have not received .
                            we request you to kindly look into the matter and do the needful if possible.

                            Best Regards

                            Ajay Tanwar
                            mob:- [protected]
                            Dear Sir,

                            we wish to inform you that we are resident of 17/183 indranagar Lucknow
                            supreme gas service
                            Indian gas service
                            telephone no.[protected]
                            consumer no.su6465
                            booking date is[protected]
                            Expected delivery was pending
                            ashok kumar
                            [protected]
                            Helpful
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                              D
                              Dr.J. D. Sharma
                              from Delhi, Delhi
                              Jan 22, 2009
                              Resolved
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                              Resolved

                              This has reference to the Consumer Number 21492 ( of my father) in New Delhi at Kalkaji ( Resident of C-97B Kalkaji).

                              The gas agency Numbers are 26029868 and 26020108. My father is trying these numbers for last 4-5 days but either the phone is engaged or sometimes it rings continuously without lifting the phone. The general helpline number i.e. 1260 is also not working. Hence my father is not able to book the gas for last 4-5 days.

                              The agency people keep the phone busy deliberately as we also face similar problem in Faridabad.

                              I request you to kindly help me in this regard so that inconveneince is avoided to my parents.


                              Awaiting your response.

                              Regards
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                T
                                Thambu David S
                                from Vellore, Tamil Nadu
                                Jan 22, 2009
                                Resolved
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                                Resolved

                                Dear Sir
                                Getting a Gas cylinder from the KANGAYAN GAS AGENCY, in Vellore, is next to impossible. They have 2 listed phone numbers which are either never picked up or are constantly 'engaged".Ultimately to book your cylinder one has to go to the agency office! If you visit the office no one is ever on the phone!
                                It takes more than 3-4 weeks for delivery of a cylinder-well accepted the "lorry strike", but excuses such as "festival time' and so no cylinder leave you wondering!
                                Please could you use the offices of your Forum to suggest to the IOC/Indane to have Online booking and to have a tracking mechanism to know when your next cylinder would come!
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  AMRIT KAUR
                                  from New Delhi, Delhi
                                  Jan 22, 2009
                                  Resolved
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                                  Resolved

                                  REFILL NON-SUPPLY; NOT TAKING PHONE CALLS

                                  Dear Sir,
                                  I booked a refill on 07-01-09 against consumer no. 6256kga with m/s Kandhari Gas, ROHINI, DELHI-110085.
                                  Till date, viz 22-01-09, it has not been supplied.

                                  As regards reminder or getting update, these people are callous enough to take the phone calls.
                                  I have been trying for the last 3 days to contact through phone no.[protected] only a recorded message" phone is busy, please call after...
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                                  M
                                  MUTHUPETCHI V
                                  from Puducherry, Puducherry
                                  Jan 21, 2009
                                  Resolved
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                                  Resolved

                                  Sirs,

                                  I am working as Deputy Manager in State Bank Group Branch in Madurai. I have Indane gas connection with M/s Suresh Gas, Sri Ram Nagar, Bye-pass Road, Madurai. Earlier I have two connections one cylinder in my name, for my own use as I was staying alone, while my family resides at Madurai and another in my Wife's name (two cylinders).

                                  During 2007, June-July I was compelled to surrender the connection in my name while I was working in Dindigul, as two connections was not permitted in a single Ration Card and I did so during August. As I could not took leave due to Official duties I could surrender the connection during August 2007, with 1.5 or 2 months delay. As the Gas Supply was suspended, to my house at Madurai, during the period of delay in surrendering my connection, I requested the dealer to supply 2 cylinders immediately or with one or two weeks gap (Because both cylinders were empty at that time due to non-supply) . The dealer refused to do so. I brought the incidence to the IOCL customer grievance site alongwith not issuing advice about surrender of the additional connection to me. The company officials enquired over phone to me and the matter was settled that time with the assurance for prompt supply.

                                  From II half-year of 2008, my wife is telling that the delivery of gas cylinder is not proper. They are not even register our booking. Whenever cylinder is supplied proper receipt / bill is not issued. The company asked for Ration Card copy two three times. She raised a suspicion that this connection also might have been cancelled by the dealer and they are making some thing wrong with our Gas connection. ( Existing Connection No. 08523 - 2 cylinders (M. Manimegalai), Previously surrendered C.No. 23941- 1 cylinder (V. MUTHUPETCHI).

                                  Now due to this irregularity in supply, we have to depend on Kerosene stove, Electric Stove, and on commercial / borrowed cylinders. Both cylinders are kept empty for one week to 10 days bi-monthly.

                                  Kindly interfere in this and settle the issue by bringing in Justice.

                                  V. MUTHUPETCHI & M. MANIMEGALAI
                                  Mobile : [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    satish Kumari
                                    from Hyderabad, Telangana
                                    Jan 21, 2009
                                    Resolved
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                                    Resolved

                                    I am holding an Indane gas connection vide consumer number 40885. My gas agency is Banjara Gas. Both the telephone numbers i.e. 23751289 and 23744786 are always engaged. For the last three months I have going to the gas agency all the way for booking the gas cylinder. Please provide some solution in this regard. I need to book the cylinder urgently -- Mahesh C Kumar
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Lack of response from Banjara Gas, Hyderabad
                                    I have gas connection with Amar Gas Service, Himayathnagar, Hyderabad whose phone numbers are as follows.[protected],[protected]. I have booked for refil on 15th of this month and my serial number is 4660 and I was told that the cylinder will be delivered within two days. But till today they have not deliverd and their attitude is so ugly and causual. Kindly look into the matter and instruct the gas company to deliver the cylinder.

                                    Appaji

                                    gas cylinder — lack of response

                                    i ve been trying to book gas for myself for the past 1week and whenever i call them up they dont respond

                                    sukhdev vihar gas agency
                                    consumer id no. i dont remember
                                    Hi,

                                    I have indian gas connection and am staying in Pragathi nagar beside panchavati appartments. My gas number is 40024. The Indian gas delivery boy asking 50 rs more for door delivery and insisting on the money. Moreover, explaining that every body is giving in this area otherwise he will take the cylinder back to gas company. His attitude towards ladies are unusual.

                                    Kindly look into these issue and stop asking this bribe.

                                    Regards,
                                    Veera
                                    I am holding an Indane gas connection consumer number 361878. My gas agency isAmar Gas Service, Himayathnagar, Hyderabad. Both the telephone numbers i.e. 23227799 and 23221985are always engaged last 3 month . Please provide some solution in this regard. I need to book the cylinder urgently -- Ram Prasad
                                    Dear Sir,


                                    REF : MY CONSUMER NUMBER : 12930 with M/s. GURUDATTA GAS SEVICES,
                                    Indane Distributors, Plot No. 83A, 83B, Green, Hills Colony, Vasavi Colony,
                                    L.B.Nagar, Hyderabad

                                    Sub : Not accepting my registration for a refil through online and we find dificult to get
                                    the available numbers to register. Always we found those are getting engage tone
                                    only.

                                    WITH REFERENCE TO THE ABOVE REFERENCE AND SUBJECT, I FIND DIFICULT TO BOOK THE REFIL EITHER ONLINE OR THROUGH TELEPHONE.

                                    WHEN I TRIED BOOK ONLINE I AM GETTING A REPLY " Sorry, We can't accept your booking, because our service is not available at your distributor end." I AM NOT ABLE TO UNDERSTAND THE MEANING FOR THIS MESSAGE. oTHERWISE I AM NOT ABLE TO BOOK ON PHONE SINCE THE PHONES ARE ALL ENGAGED WHENEVER I CALL.

                                    PLEASE RESOLVE MY PROBLAM AT YOUR END.

                                    THANKING YOU,

                                    S R M CHERUKURI
                                    CONTACT : [protected]

                                    Prasad B Y — Lack of delivery of Indane Gas

                                    I had booked Indane gas to our distributor SRI GURUKRUPA INDANE DISTRIBUTORS JP Nagar , through website on 17/11/2011. Inspite of repeated calls and complaints there’s no response from their side. They haven’t supplied the gas till today. We are afraid that we will run out of gas in 2-3 days.
                                    Please help us.
                                    Helpful
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                                      Vinod Kumar Sharma
                                      from Bengaluru, Karnataka
                                      Jan 21, 2009
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      we wish to inform you that we are resident of House no, 66, Rmnath Puri Behind Mangej Singh Petrol Pump Jhotwara Jaipur and user of Indian gas . In our Area ASAL Durg Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

                                      our consumer no.19675
                                      booking date is 24.12.2008.
                                      Expected delivery was 31.12.2008

                                      I have asked many time to Asal durg Gas service and finally they told us that booked the gas on Dated 08.01.2009 booking no. 5548 and deliver it on 12.01.2009 in there system but regret to inform that till today (21.01.2009) we have not received .
                                      we request you to kindly look into the matter and do the needful if possible.

                                      Best Regards

                                      Vinod Kumar Sharma
                                      Mob [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,

                                      I wish to inform you that I am resident of shiv vastu appartment block no.207 opp. petrol pump patel colony nanded and user of Indian gas . In our Area shama indane services, nanded (distributor code no. 131902) is authorized for Indian Gas (LPG -domestic uses) Distribution.

                                      our consumer no.3129
                                      booking date is 08.12.2011
                                      booking no.118
                                      Expected delivery was 20.12.2011

                                      I have asked many time to shama indane service and finally they told me that the person who delivers was absent.Till today(27.01.2012) I have not received. I have done again one booking on dt.04.01.2012 ' still I have not yet received any one of them.i have done third booking on dt.27.01.2012 (booking no.51)

                                      we request you to kindly look into the matter and do the needful if possible.I want the delivery of gas refill immediately.

                                      Best Regards

                                      H.K. Patel
                                      Mob [protected]
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