Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas Cylinder — Non delivery of cylinders

Nicoleon Gas Agency, Ramesh Nagar, New Delhi (THeir Phone nos. are 25117015 and[protected]. THey are harrasing the customer so much that if after the assured date of delivery of cylinder, some mishappens with customer, they will linger on to give you lame excuses. THey do not try to understand the customers' problem. Even after 8 days of booking they start linger on the delivery and always assure us that the cylinder will be delivered today but that today comes after next 7 days and that too after having lots of requests.

The consumer cell can observe it by watching the activities over there in their office. Even sr. citizens come and speak loudly but they do not bother about it.

In my opinion either the ownership should be changed in this agency or control over their staff and management.

Kanwaljeet

ABHIJIT INDANE — WRONGLY CONSUMER NO.

SIR,
WRONGLY REGISTER CONSUMER NO. 16009 INSTEAD OF 1609,
PLEASE NECESSARY CORRECTION IN MY CONSUMER.
MY CORRECT CONSUMER NO.1609
TINGRE

sir
This is to inform you that i got transfer vocher[termination voucher no [protected] on 24 jan 11 to dehradun from m/s hasrh gas agency, mahmoorganj, varanasi
but with regret to inform you that your dealer at dilaram bazar, dehradun put our document invalid, it is almost going to be one month where we are crying for lpg cylinder dispite that i have submitted all relevanent documents, nothing has been done at this end
my the details as follows
name: anita, consumer no 022386
[DEALER STATES THAT ON LINE IT SHOWING 1CYLIDER, WHEREAS I HAVE SUBIMTTED 2[ I BIG[14.2KG] AND I SMALL[5KG] WHICH IS REFLECTING ON PAPERS ALSO GIVEN BY M TO M/S HASRH GAS AGENCY,
this is a dispute between 2 distributor, so why should i suffer[already harrassed for 23 days and you can imagine without gas for 23 days where i have small school going kids
pl respond immediatly to my i.d is
mamgain_ [protected]@yahoo.co.in
mob [protected], [protected]
pl respond and give me email i.d of RM o[censored]p-1, 2 and GM
I hope you understand the gravity of situation
thanks
Anita Mamgain

sir i am resident of suryanagar colony, old alwal secunderabad.i would here by wants to complain about spoorthy gas agency which is located at alwal(secunderabad), the persons over there are really irresponsible, they have only two telephone lines and that lines kept always bussy. they wantedly not lift the phone.and to book the cylinder they ask us to wait for 21 days and after 21 days of booking the delivry of the cylinder is for 15 days or more than 15 days.and the person over there doesnt respond according to the consumers.i kindly requst you to take my complaint into consideration.
regards,
A.Srinivasarao.
[protected]

THE spoorthy gas agency ALWAL is not cordial with customers. The very spoorty of service is missing The service is very very poor and requires overall change.It is very unfortunate that the customers who should be given high priority, are treated in an insulting way.The delivery of cylinder is never on expected schedule.Hope the higher authorities look into this matter and take stringent action so that better sense prevails upon the SPOORTY.

Yes, The response is pathetic..and long waiting period

Indane domestic LPG connection — Poor Service

I applied for Indane LPG connection on Feb-09 and received the invitation letter on Mar-09.
BOOKING Number - 5688
The invitation letter advised to produce the same at Ranjan Gas Agency, B-168, Sector-26, Noida, UP-201301 along with an ID proof (PAN card, voter card, etc.), booking receipt and an Address Proof (House Papers, Rent Receipt, etc.)
Week 1 - I had all the completed documents but the concerned person at Ranjan Gas Agency asked me to get the affidavit as well which should state that there’s no other connection in my name along with a few other declarations.
I can do this work only on weekend as I need to go to my office during the week days.
Week 2 - I got the required Affidavit and this time the concerned person at Ranjan Gas Service had another reason to refuse.
He said that the Rent Agreement is required for an address proof and Rent Receipt won’t work. I tried to clarify that Rent Receipt is mentioned as one of the Address proofs in the Invitation letter but he was quite unwilling to listen.
Week 3 - I produced the Rent agreement next week and the same person asked me to buy all the cooking range as it is mandatory. Once again I failed to clarify that it’s clearly mentioned in the Invitation letter that the customer is not bound to purchase the cooking range from Indane. However, there would be an inspection to check if the cooking range which I purchase myself is according to the standards or not. But still, he wasn’t convinced.
I’m unable to understand why that person, a sick (pardon my language, but it is true) has such an attitude. He doesn’t give a listen to anyone and just keeps on repeating himself.
I need the LPG connection along with the LPG cylinder (I’ve other items of the cooking range)
Kindly look into this issue and let me know what shall I need to do?

Indane LPG Domestic — non delivery of lpg

It is deeply regretted that inspite of repeated request and personal approach the agency is neither taking booking or delivering the LPG cylinder for more than one and half months.
kindly do the needful.

DETAILS:
My CONSUMER No: 19333
AGENCY: NOBLE INDANE, SAHID NAGAR, BHUBANESWAR ,KHORDHA,ODISHA

Today when I am trying to contact them over phone to lodge a complain for gas leaking and also want to give a booking for a new cylinder I found that both of their phone numbers are not working. Do not know what to do now.
Sharmila Mitra

Indane LPG — Delay refilling of LPG cylinder

Dear Sir,

I am a LPG Indane Gas customer with Pranjal Gas agency, PowerHouse, Sabarmati, Ahmedabad and my consumer no. is 10410. I have booked for a refill on 14th March 2008 over phone and Bkg No. is 2787 and they replied that they will distribute with in 2 weeks.

But after 2 weeks when I made a call to them they replied it will deliver with in 5 days. Again I have called them, but they are not picking up phone or when they pick up phone, they reply that they will deliver the cylinder in a week time and delay is due to low supply.

Now after a month time, also they have not supplied cylinder. I am facing this type of delay refilling problem from the last 4-5 times.

So you are requested to take up the matter, and take necessary action.

Thanks

Indane LPG refill cylinder — IRREGULAR SUPPLY OF LPG CYLINDER

07.01.2009

To

The Area Manager
Indane Gas
Indian Oil Corporation,
Avanashi Road,
Coimbatore.

Dear Sirs,

I have registered my LPG connection with Super Gas, Mettupalayam Road, K.Vadamadurai P.O.,
Coimbatore - 641 017. My customer Id No. is 35958. The distributor is not supplying Refill cylinder
in time. They are not lifting phone. Every month I facing similar problem. Now I have been booked my
refill cylinder on 18.12.2008 vide their booking No.6776 and they have informed me that in 10 to 12 days the cylinder will be delivered. after 12 days ie from 28.12.2008 I am continuously following up with them for which I have been receiving the same reply that tomorrow the cylinder will be delivered but still today ie. 7.1.2009 11.45 am (after 20 days) they have not delivered the cylinder.

I would like to bring to your kind notice that they are delivering cylinders after 10 to 15 days of billing date. It seems that they are misusing the cylinders. For the next booking they are taking in account the delivery date only which leads further 10 to 15 days delay.

Kindly treat the matter is as most urgent and important and take suitable action and arrange for the supply of cylinders in time always.

Thanking you.,

S.Ramu
Coimbatore - 17.

hi sir my father name mehar singh S/O jagat singh and customer number is 7607 i booked my cylinder last 24 feb..and now 16 march but cylinder not deliverd.they not getting proper service from the dealer./but black market in cylinder always available.at 750rs... any time any day..from gas egency Although we can see that one/ but we are getting the cylinder after a time period of 40 to 45 after booking the gas ...and my family come food from market at high prize..but i complaint to staff but say we don:t know cylinder will come after some day..so i trying to call manager about this time period but manager fhone switch off 24 hours and he is not in office all time and main director too fhone switch off so plz change the deler plz ...many people daily fight with gas agency staff..so stop this black markiting and this all problum will solve..so plz take action hurry coz this is not my problum this is problum is of all city and near village so plz take action hurry ...
and my city is morinda (ropar) punjab agency name morinda gas ajency..

Sir,
I am an existing customer of shilpa gas service site no.1, ramavihar village majri, karala road delhi -81 my consumer no.is s-26170. I never received my refill after booking on telephone, though booking accepted, unless i approach to agency personally.I wrote four complains in their suggestion/ complain book provided by them, today also I
have done the same but refill could not reach to me till now .
Hence I request your honour to issue such instruction so that Imust receive my refill with in three days of booking on telephone.
Refer my todays complain no. 9215 dated 18 feb 2011.
Thanking you sir

Indane Gas — not pickup the phone

dear sir

In Prajyoti enterprisese (site no.1 behind keshopur depot)
we always dail the phone no. no body can pick the phone.
even customer services cell no. is also dail but no body can pick the phone bell is ringing & ringing but no response . We are working people we cannot afford the time to go the agency and book the gas. When they provided the phone facility then why they can't pick the phone or book the gas no.

Indane Gas — Not Pickup the phone for booking

I have a complain for Sanjeev Gas Agency, I have tried thier gas booking number somany times but no one is picking up the phone. and its not firt time the same things is happen past few years. the booking number is[protected], 29224709 my consumber no>. 17109. please look int to the matter and let me know. my mobile number is [protected].

dear sir

In Prajyoti enterprisese (site no.1 behind keshopur depot)
we always dail the phone no. no body can pick the phone.
even customer services cell no. is also dail but no body can pick the phone bell is ringing & ringing but no response . We are working people we cannot afford the time to go the agency and book the gas. When they provided the phone facility then why they can't pick the phone or book the gas no.

Indane Gas — Harrassment by gas distributors

I am trying to book a gas cylinder by using the agency's phone number[protected], 26893219,[protected]SONA ENTERPRISES A-72/2 Masood Pur Vasant Kunj New Delhi -17). but they are not picking up phone. this is happening since last fifteen days . I never get their phone, if occasionally i get they don't pickup the phone. I request to Indane to take this matter seriously and take strict action against such agency. (Oct 07, 2008)

Dear i am also trying to call them since 20 days and more then 20 times in a day but all three numbers are busy all the time and my father has visted them and booked a gas but i have not recived it even after 10 days. and their numbers are busy till date.

SONA ENTERPRISES — They not picking up phone.

I am trying to book a gas cylinder by using the agency's phone number[protected], 26893219, and[protected]SONA ENTERPRISES A-72/2 Masood Pur Vasant Kunj New Delhi -17). But they not picking up phone. This is happening since last Twenty days. I never get their phone, if occasionally I get they don't pick up the phone. I request to Indian to take this matter seriously and take strict action against such agency.

I am also facing same issue from last so many months. every months I have to visit the shop
for booking .

I hve been trying to make the booking of cylinder for the past 5 days but to no avail coz the distributors are not taking our calls at all and at times makes it engaged, when called on their emergency nos they are not entertainig our problem, plzz take some action against these people for causing huge inconvinience inspite of the the fact that i am ur regis. customer, may be they are busy in black marketting as there cant be any other reason for not entertaing our calls..
customer no- 21524
mobile no-[protected]
dis.name of indane gas: Dum dum gas supply agency.

Very True!
I have been trying to refill the cylinder for 2 months or more but without any results.

Hi
Since last one week I am trying to book Gass but all three telephone nos : 26897455, 26136251 & 26893219 are showing continuously busy and if some time ringing nobody is taking calls.

May I request to authorise officials to take the call on this and have the things shorted-out.


Regards
S.K Giri

Gass No 28539

I have a complain for Mukund Enterprises Gas Agency, Barkat pura Hyderabad. they are given 2 phone Nos for gas booking. I have tried their gas booking number somany times and the phone always saying subscriber is busy. no one is picking up the phone some times and its not first time the same things is happen for past few months. the agent is also not respond properly.The booking number is[protected]. please look in to the matter and take considerable action in this regard.

Dear Sir,

I am a consumer of Indane Gas Dwarka having registration No. 14574 would like to draw your attention that I have tried the agency telephone number since couple week but regret to inform you that no one picked up the pone. If we contacting the delivery guy the supplied the half empty cylender every time but since we depends on you so we have to take half empty many a time in full cost. Apart from this I am trying to contact area manager 23412268 to inform the fact the situation of this office as same as agency.

Would like to urge you to kindly look into the matter and arrange to delivery of cylender.

Regards/Vaid

Dealing with Sona Gas Agency is pathetic...
After making calls for 4 days ( atleat 500 dials) i could make a booking for LPG cyclinder.

When I didn't recv the delivery even after 10 days of booking, i tried calling them for knowing the status.
but regret as expected no one is picking up phones for last 8 days.

Indane must take the agency back from Sona and impose penalty on them for their casual approach.

I am trying to book a gas cylinder by using the agency's phone numbers[protected], 26893219,[protected]SONA ENTERPRISES A-72/2 Masood Pur Vasant Kunj New Delhi -17). but they are not picking up phone. this is happening since last fifteen days . I never get their phone, if occasionally i get they don't pickup the phone. I request to Indane to take this matter seriously and take strict action against such agency. pls try to understand the public's problem . they always keep the phone busy. pls pls pls look into this matter very serious and be the service convenient to the public

this is the problem faced by me too. their services are so bad and detorating. Indane should change this agent immediately. very very poor services. they dont pick up the phone at all .

Gas Booking — not pickup the phone for booking

Sukhdev Vihar Gas Service do not pick up the phone for booking, his phone no. is 26310291/26936694/[protected]. my consumer no. is 12334, please look into the matter my mobile no. is [protected]

Dear Sir,
i am also trying to call them since 20 days and more then 20 times in a day but all three numbers are busy all the time and my father has visted them and booked a gas but i have not recived it even after 10 days. and their numbers are busy till date.

SONA ENTERPRISES Vasant Kunj is not pickup phone to book gas.

Pls. Solve the problems.

Even I (consumer No. 28159) do face the same problem every time. Last time, i myself went and booked the gas and for the last one week, I have been trying to book gas. But I could not, most of the time all the three numbers are busy and if at all it rings they don't pick up. It is really very difficult to book gas through Sona Enterprises.

Pls do the needful to help the customers.

i have been calling the agency 20 times a day for the last week to book my cyclinder and couldn't get in touch with them. This happens every month. Lastly u have to go personally and register the bookings
which is really time consuming...Can you have a look why the calls are answered.

The same thing experienced by many customer. The phone numbers seems always busy for nothing.

we are trying to reach m/s sona enetrprises last week, no phone is picked up by the delaer .

Can any body help?

Its is true .

we are trying to reach m/s sona enetrprises last week, no phone is picked up by the delaer .

Can any body help?

Hi

Since last five days. I am trying to book Gas ( Sona Enterprises) Vasant Kunj. but all three telephone nos : 26897455, 26136251 & 26893219 are showing continuously busy and if some time ringing nobody is taking calls.

Please resolve the issue as soon as possible. otherwise. I have take a strong action against agency.


Regards
Surbir Singh Negi
Indane Gas No. 33952A

I am trying to book a gas cylinder by using the agency's phone number[protected], 26893219, and[protected]SONA ENTERPRISES A-72/2 Masood Pur Vasant Kunj New Delhi -17). But they not picking up phone. This is happening since Ten Twenty days. I never get their phone, if occasionally I get they don't pick up the phone. I request to Indian to take this matter seriously and take strict action against such agency.

Surbir Singh Negi
Gas No. 33952A

Hi

Since last five days. I am trying to book Gas ( Sona Enterprises) Vasant Kunj. but all three telephone nos : 26897455, 26136251 & 26893219 are showing continuously busy and if some time ringing nobody is taking calls.

Please resolve the issue as soon as possible.

this will also effect the goodwill of the company, i think management system of this company is very very very bad "aisa lagta hai k hum kisi ko phone karke usse money mang rahe hon" ARRE HUMNE PAY KAR RAKHA HAI YAAR.
"dimag ghoom gaya ne baghan ne rasta puchna pade ga samajh gaye"

hello, i, m trying last 3 days for reffil the cylinder but nobody pick the phone or whenever going all phone ingage i no understand what is this? please tell me how can i get THANKS BISHWA

I think we need to go to consumer court as despite so many complaints there is no improvement in the gas agency functioning.

completely agree with you.

vasant kunj resident

I am trying to book Gas Since last five days. but all three telephone nos : 26897455, 26136251 & 26893219 .( Sona Enterprises) Vasant Kunj are continuously ringing and nobody is taking calls.
They are also giving short gas to every cylender but no action against them by goverment.

IS ANYBODY CAN RESOLVE THE PROBLEM.

There are sooooooooooooo many same complaints against Sona Enterprises.
I think the owner of Sona Enterprises have a good back support in politics thats why they people are soooooooooooo careless...
Buttttttttttttttttttttt... Who will take action.
Please help the customer of sona Enterprises...
or change the Gas delar.

Gas booking no. is 2508

Please note after booking the cylinder on 14th Jan'2011[ internet booking no. 261] we have still now not received the cylinder at my residence. Even I had visited to the Agency Sona Enterprises today but the person incharge of gas booking had told me that you will be receiving your cylinder at your residence within today itself but until now they are not able to deliver the cylinder to my residence. Hence you are requested to kindly look into matter on top urgent basis and try to deliver the cylinder within today.

Awaiting your soonest reply.

Prakash

sir
This is to inform you that i got transfer vocher[termination voucher no [protected] on 24 jan 11 to dehradun from m/s hasrh gas agency, mahmoorganj, varanasi
but with regret to inform you that your dealer at dilaram bazar, dehradun put our document invalid, it is almost going to be one month where we are crying for lpg cylinder dispite that i have submitted all relevanent documents, nothing has been done at this end
my the details as follows
name: anita, consumer no 022386
[DEALER STATES THAT ON LINE IT SHOWING 1CYLIDER, WHEREAS I HAVE SUBIMTTED 2[ I BIG[14.2KG] AND I SMALL[5KG] WHICH IS REFLECTING ON PAPERS ALSO GIVEN BY M TO M/S HASRH GAS AGENCY,
this is a dispute between 2 distributor, so why should i suffer[already harrassed for 23 days and you can imagine without gas for 23 days where i have small school going kids
pl respond immediatly to my i.d is
mamgain_ [protected]@yahoo.co.in
mob [protected], [protected]
pl respond and give me email i.d of RM o[censored]p-1, 2 and GM
I hope you understand the gravity of situation
thanks
anita mamgain

I am not able login in http://www.indanemis.co.in/indane/home/consumerLogin and when i contact with costumer care ([protected]) they are not giving me any support.

Please help on that, i want to book my cylinder for refill as for urgently.


Regards
Mohd Aziz
[protected]

hi i am facing short supply gas every time what can i do against it ?
sona enterprise is not taking any action.

Please help me immediately.

Impossible to get thru sona gas agency on telephone, it just rings and rings without response, if by chance
any response than on hold, till it automatically disconnects.
Why there is no checks for consumer convenience by any NGO or government agency?

My Self Bhuwan chand, I booked gas cylinder on 3rd May 2012, but till today I have not recived gas cyclinder on[protected] i recived SMS that my gas booking cancell without any infornmation to me.

This is happening third time, every time they said that house was locked.without contact me either phone or mobile whicch is available with them

Please look into the matter

I was try to contact with sona gas agency last one month and no one is picking up the phon and i am not able to book my gas as IVR given msg (please contact your branch but no busy is picking up the phone ) Please suggest what shoul I do where i can place complaint for the same.

Dear Sir, I am jitendra singh tomer from mahipalpur New Delhi 110037 my lpg cylinder is leakage right now .so please send same engineer on urgent. my mob no [protected]. Consumer Number: 28785.

i had several issues with the same:

a) status of my booking was ok, but they were not delivering the GAS. once the 6 month was over the they said your account is deactivated. goto kalkaji or dwarika for activation; when i visited kalkaji they said come on friday for activation. on firday they said signing authority is not available i have to wait for next firday.

However, in SONA Enterprise if you know someone personally. they active consumer account there itself without KYC form and other obligation.

b) after several effort my consumer acount was activated in sona enterprise. some lady over there has activated my account and booked the gas for the system itself but it is still not delevered. i am try to reach them over all numbers[protected], 26136251 &[protected] but they are not picking up phone.

c) my previous bookings has been cancled; dont know why?????????

can someone tell me the next step i should take... from last 3 months i am taking meal from hotels.
i am alone and working on weekdays i cannlt visit booking station personally... PLEASE HELP

Never pickup the calls and late cylinder delivery taking approx 30 days to deliver with low amount of GAS

Never pickup the calls and late cylinder delivery taking approx 30 days to deliver with low amount of GAS

I have booked for a new gas connection from (SONA ENTERPRISES A-72/2 Masood Pur Vasant Kunj New Delhi -17 ) It has been 2 months now and even then I have not received my consumer number. The phone numbers are given are never picked up at the other end. We have visited there 3-4 times but every time they say it will take few more days.

Indian Oil Corporation — refill cylinder has not delivered

I have got message from IOCL "your refill has been delivered" last 21 April 2015 and subsidy also deposited on my bank a/c. My lpg ID[protected]. What I do now?

Indane — gas is not delivered

Gas is not proper delivery

Indane — cylinder not refill booking

Sir cylinder book karate h to book bi ho jata h 1-2 hrs k bad refill booking cancelled ho jata h mera consumer no h cx9024042 or refill book ka ref no h 471345 mera contact no [protected]

booked cyl not delivered

Booked a refill on 27-jan-15 consumer n. 14943, booking n. 238031, dist- divya gas agency but cyl. is not yet delivered.

gas is not delivered yet

My booking ref no. Is 900157 dated[protected] but it is not delivered yet and subsidy is not credit in accACC. Till dated[protected]

delevery of gas

I had booked for indane gas on 06-02-15 .My consumer no 13629 and my mobile no [protected].Kindly take necessary step to deliver my gas.

DELAY OF DELIVERY

SIR MY CONSUMER NUMBER IS 15818 DISTIBUTER IS MANJOT AGENCIES SIR THIS DISTRIBUTOR IS DELAY OF DILIVERY OF MY CELINDER IN AFTER 25 DAYS FOR ANY BOOKING

LPG Gas Booked but not delevered yet

Sir, We booked our gas connection no. 11392 on 04/02/2015 booking reference no is 553203. But still not received LPG gas cylinder.

Gas cylinder not fully filled

The indane gas cylinder supplied to me a few days back weighs only 24 Kg instead of 30 kg. The seal is intact.

Complaint for non delivery of indane gas cylinder

Complaint for non delivery of Indian gas cylinder
Cylinder Not Delivered at My Home
Delivered Parsan Telling i a nat coming at your Home
You Come teak is Telling
& Delivery parsan telling you can Complent to Indian Gas

Dear Sir,  I have booked Indiana gas cylinder with priority time bases services. I booked my gas cylinder for Monday morning (Before 08:00 AM) delivery with extra charges and paid cylinder amount by online transfer. Next day, when I didn't receive my gas cylinder on time, I tried to contact SONA ENTERPRISES,  A-72/2 MASUDPUR VILLAGE VASANT KUNJ, VASANT KUNJ, NEW DELHI New Delhi I tried different numbers, #[protected] Nobody picked my phone. # [protected] - This concern person gave me another number of Mr. Mohan.# [protected] - I contact Mr. Mohan, and requested him to delivery my gas cylinder, as I have already paid extra charges and told him that I haven't any other cylinder for backup and from last night we are managing food from outside in this pandemic COVID-19 situation. First Mr. Mohan excused that my area Kishangarh, Vasant Kunj is COVID-19 contaminated area and its difficult to deliver cylinder there. I assured him that my area/location is COVID-19 patient free and share my situation with him. Then he conveyed me that he will be sending some body for delivery within next hour. But after that I made 5 to 6 calls to him. But not satisfactory solution found from him. He just verbally convenience me that he is sending for delivery. 
Today is second day I am managing food for my family from outside, as all aware that in this scenario its very difficult and costly to manage food from outside.I am really disappoint with Indiana gas service and specially this SONA ENTERPRISES dealer. No one is responsible and worried about their responsibilities and towards their customers. SONA ENTERPRISES should take some responsibilities over this.Now I have no other options instead to wait for my gas cylinder delivery.My Consumer No. 33184

IOCL, domestic gas distribution function — distributor is not giving proper service

Distributor code no 31409268, Prayag Indane, Propriotor Mr Indrakumar D Jevarikar in Aurangabad, Maharashtra is not bothered to attend phones, doesn't care for honoring bookings. Is anyone there to listen? IOC is a public sector compnay, so it doesn't matter if it looses business. There are no private players as of now. Don't we in India need more privatisation / competition?

My customer no is 006227, I have booked the cylinder personally with them on[protected], since last 10 days I am regularly following for it personally, he is honouring or attending it. During these festival season, it is very irritating and this is their regualr practice.

IOCL-NANDA GAS AGENCY — IMPROPER DELIVERY

I REQUESTED TO ASK THE AGENCY TO DELIVER THE CYLINDER ON SATURDAY. SINCE I AM IEMPLOYED AND I WAS NOT AVAILABLE DURING WEEKDAYS. I REQUESTED MANY TIMES TO THE AGENCY BUT THE NEVER DELIVERED ON SATURDAY.

AND MORE EVER LAST ONE YEAR MY NEIGHBOURS AND MINE GAS ADDRESS ID WAS SAME. AFTER SO MUCH OF STRUGGLE LAST WEEK ONLY THEY CHANGED . SUCH KIND OF CUSTEMOR SERVICE THEY PROVIDING TO US.

KINDLY SUGGEST WHAT I NEED TO DO?

I HAVE GAS CONNECTION WITH SAHAJ ENTERPRISES GOVIND PURI, KALKA JI HAVING CUSTOMER NO. 6159 THEY NEVER ATTEND FONE TO BOOK THE GAS REFILL AND WHEN WE GO TO THEIR OFFICE THEY REFUSED LISTEN AND SAY THEY HAVE OTHER JOBS TO DO AND IGNORE ME COMPLETELY

GENERALLY THEY KEEP THE HOOK ON THE SIDE AND BY MISTAKE THE KEEP THE HOOK PROPEWRLY THEN THEY NEVER ATTEND THE CALL

PL TAKE NECESSAR ACTION AGAINST THEM
THEIR PHONE NO. ARE[protected], 26213493 AND 26286777

THANKS

ASHOK MITTAL
KALKA JI, NEW DELHI

IOC — NON DELIVERY OF GAS ON TIME

I HAVE BOOKED MY GAS ON 4TH OF JANUARY BUT TILL TODAY , GAS CYLENDER NOT RECEIVED. MY BOOKING NO IS 01 DTD 04-01-10 THRU TOMO GAS ONLINE BOOKING. MY CONSUMER NO IS 6683 WITH NEELKANTH GAS AGENCY VASHIST PARK NEW DELHI 110045. THIS IS THE REGULAR PRACTICE OF GAS AGENCY

I keep a gas connection and the current distributer is M/S Fortune Indane Services, SAP Code 182801 Vadakkekara P.O N. Parur, Eranakulam district in Kerala State. our consumer no. is 9301
1. The telephone No.[protected] and 6577099 is always kept engaged.
2. Last time, the Gas cylinder delivered to me was leaking after ten to fifteen days o[censored]sage. The same was informed to the agency and no one turned up for our rescue. We were forced to keep the cylinder outside the house as long as one month and our demand for substitution was not taken care.
3.Our consumption of gas is almost a cylinder per month. In spite of our requisistion in the month of November, gas was not deliverd to our house till 01/01/2010. My father and the house maid is always available in the house and they complain that there were no body at the residence and hence was returned on the previous delivery.
4. The item no. 2 and 3 was informed to agency and to the delivery boy and till date no body bothered to attend to the same.
5. On 02/01/2010, we requested for a fresh cylinder and till date the cylinder is not delivered.

Hence this is a regular practice i request you to be kind enough to solve the issue at the earliest and oblige.

Dear Sir,

I have booked my riffile on 21/01/2010. But still today i have not received my reffil. My Authorised Distributor is M/s. Deepjyoti gass Agency, Assam, Guwwahti-12. They are not giving any response to the consumer. When ever we asked for the dealy of supply they were given only answer that is for short supply. Where as we have seen the availability of the cylinder at Hard Ware shop, Grossary shop instead of Authorised Distributors. You can purchase the riffil from that Hardware shop by Rs.500 to 700 per riffil. My question is that how they can sale illlegaly on this way.Where as After giving several reminder to the Distributor they are not able to supply the riffil properly, where as if you want to purchase a riffil illlegaly you can purchase from this type of shops.

So my request to the higher authority of the IOC, of Assam, Guwahati to look into the matter. and save the general peoples from this type harragement .
Thanks & Regards,
Biswajit Paul
Assam, Guwahati

Respected Sir this is Brijesh Panwar . I have a Lpg connection with Raj Flame ( Rama Park, Uttam Nagar) My Consumer No. is RF239. since last 3 months i am getting problem with raj flame . every time ioc said book gas on 1260 its 24 hour helpline. i booked my cylinder on 1260 dated 6th feb 2010 but when i not received gas dated 23rd feb 2010 that i go to raj flame they told me gas will come tomorrow but when i not recieved gas dated 1st march 2010 than again i goto raj flame they told me i will send u cylinder tomorrow your booking is on dated 23 feb but i said my booking is 6th of feb she told me we will send that cylinder also. 2nd march 2010 i received cylinder but again i booked cylender 10 th march on 1260 . till today 23th march i not received cylinder now i am not able to go raj flame because i have a plaster in my left leg. so i am trying phone numbers of raj flame so many times but both number always saying busy busy busy . i know about this also because they put off the raciever on table . please help me i am waiting your positive response.

Brijesh Panwar
consumer no. - RF 239
agency - raj flame
mobile - [protected]

Dear sir,

I have booked a cylinder on 18.09.2010 in Jayalakshmi Enterprises Nanganallur. But since the agency is closed i heard that they have transferred my consumer to Rose gas agency. My consumer No.is 21416. I approached the new distributor on 2.10.2010 they said your consumer is already billed you will get the cylinder by 10 days. They have done new registration on 2.10.2010. Till date i have not received cylinder.
They are four telephone numbers. But no one is responding. Today they are telling your consumer no is billed but we do not know why till date you have not received the gas cylinder. I have not done any mistake.
Without gas cylinder i am struggling more than a month. In this connection please sort out my problem.

consumer no. 21416
Gas agency: Rose gas agency Contact Nos.22600144, 22600616, 22600658, 22603800

My contact No.[protected]
Name: R.Narayanan

R.Narayanan

IOC — Non delivery of LPG

sir

I am Anil kumar P C is a customer of IOC Priya Gas Agency ,Kottayam,Ettumanoor on consumer no 5515 booked one cylinder on 06 Sept 2010. The cylider has not yet been delivered till date (15 oct 2010.) Its been a regular practice by this agency causing big trouble to all consumers.
yours faithfully

Anil Kumar p.c
anupriya
kanakkary p.o
kottayam
kerala -686632

Dear Sir,

I have booked my riffile on 18/11/2010. But still today i have not received my reffil. My Authorised Distributor is M/s chohatan inden gass Agency, chohtan They are not giving any response to the consumer. When ever we asked for the dealy of supply they were given only answer that is for short supply
So my request to the higher authority of the IOC, of jodhpur rajasthan to look into the matter. and save the general peoples from this type harragement .
Thanks & Regards,
gan singh
Costumer id -4267
Booking ref- 917

Contact no. [protected]/ [protected]
Email ID – [protected]@rediffmail.com
Dolphin Hill
Visakhapatnam
Andhra Pradesh



PS/01 31 Jan 11

The Manager
Indian Oil Corporation Ltd.
Corporate Office, 3079/3,
J B Tito Marg, Sadiq Nagar,
New Delhi - 110049


ABNORMAL BEHAVIOR OF SENIOR AREA MANAGER
M/S. MEERA NAIR


Respected Sir,

I have the honour to submit the following for your kind consideration.

I Palash Saha posted in Visakhapatam in Indian Navy. I have applied for 2nd gas cylinder, Registration no. [protected] on 22 Feb 10 through Command Gas Agency. It was not available till Jun 10., Owing to service exigencies I was not available in home station for last Six months and back on 15th Jan 11. On 17th Jan 11, I approached to Command Gas agency for 2nd Gas Cylinder, they told you have to take permission from Senior Area Manager, IOC, Visakhapatnam due to I was late.

On 25th Jan 11, I approached to Senior Area Manager M/s Meera Nair regarding connection of 2nd Gas cylinder. IOC Office personnel told me that it can be done by Madam only if she can. I told PA to M/s Meera Nair for an appointment, she asked from Madam and told to wait. I was waiting for last 45 minutes and again approached to PA regarding appointment. M/s Meera Nair was busy with her personal phone last 45 minutes and when PA remind M/s Meera Nair for my appointment she told for wait. Again I wait for around for 20 minutes after that she called me.

I requested madam for my 2nd gas connection but she refused. I told madam that now April 2010 second gas connection distribution is on progress. She told me for Re-registration for 2nd cylinder and for that I have to wait for one more year. Moreover I am late by only two months due to service exigencies as I am in Navy. I am agreeing with company regulations, but some cases you can take soft hearted decisions as I am defence personnel. You would appreciate that my service requirement towards the defence of the nation.

Therefore I would kindly request you to look into the company’s administration and management system and take necessary action.

Thanking you,

Your faithfully
(Palash Saha)

sir,
supply of gas cylinder is ensured through your agency m/s pushpagiri agencies, nalanchira tvpm 15 and my consumer no is 15160. Though i am having 2 cylinders for ensuring uniterrupted supply i am experiencing delay in supply of cylinder and the supply is made only after quarelling with your agency. such experience is familiar to all the consumers belong to this area who gets cylinders through this dealer.
in jan 2011 i booked for a cylinder and no delivery was made till 16/02/2011. when i made an enquiry on 16/02/2011 they informed me that they couldnot deliver the cylinder because the door was locked. however their delivery van is coming to our area on 17/02/2011and ensured the supply will be made on 17/02/2011.by the time 2 cylinders were exhausted and the cooking is carried out by a borrowed cylinder from my neighbour. today i contacted the agency and enquire about the delay. he informed me that the delivery will takeplace today without any further delay. when i asked the tel number of the area manager or any officials of i o ci have been informed to contact the customer cell. when i contacted the customer cell they told that they will register only those complaints having delay in supply of cylinders for more than 30 to 40 days and they are not expected to tell anything more to the consumer.
today when the delivery van came to my area i asked about my cylinder and told that no cylinder was issued to them for delivery in my address.once again i tried to contact the agency but the telephone was engaged. then i contacted the customer cell they are not able to solve the issue . if such is the case what is the use of spending public for such offices?

i told the person that i will not allow him to leave this area unless he deliver my cylinder and asked him to inform the agency. after making all these jugglas and after contacting the agency he issued me a cylinder and in his presence only i gave the cylinder to my neighbour from whom i borrowed. so i request you to advise your agency not to give scope for such embarrass to the consumers.

i also request you to inform the telephone numbers and address of your officials at this area for their assistance in case of need.
thanking you.

dear sir, i am badri narayanan residing in ambattur. i booked my cylinder 40 days before, but not yet received the cylinder. they are delaying in delivering by saying today or tomorrow you will receive. but they are not responding properly. gas got over before 20 days. we are struggling to work without cylinder. so kindly consider this matter and take necessary action upon this.

Dear Sir,
I am Sandip Kumar Bhagat s/o Sri, Ram babu resident of Jamalpur, Munger (Bihar) and I have purchased a LPG cylinder of 5 KG of Indian Oil Corporation from Kumar Bhai Gas Agency Jamalpur. My consumer no is 8071. I am requesting the agency for delivery of 5 KG cylinder but he refused to delivered .. they told that the IOC is not supplying the 5KG cylinder any more so just take back the security money . How it can be possible. So I am requesting you to short out my problems asap.
Thanking you

guys, i was searching for information in IOCL official website. This is the best I could see, thought I am not sure if I have got a good source for complaining:

http://www.iocl.com/Talktous/Circular_Permanent_COCO_For_WEB29.9.09.pdf

the only way to teach these [censored]s is to some how take it up with IOCL itself.

i have book my riffle on date 19/3/2011, i have not recived cyl till date, also no telephone no- of sales officers, address of company display by distibuter also missbehave by dealer staff . please take the needfull action

my consumer no. SRF02220
Booking No.- 6991

consern dealer- Raj flame. Mohan Garden Uttam Nagar, New Delhi-59
consumer address- Rajendra kumar, B-51, Kiran Garden Uttam Ngr. New Delhi-59

IOC — gas ki delivery na hone par component

may booking no 6834 he mene 13/5/2011 ko book karvy thi jo ki abhi tak nahi ai ap se nivedan h ki meri gas jald se jald delvary karay may name sharif hussain add 26/497 trilok puri delhi 110091 may phon no [protected] may consumar no h 49998

I am PK Dash booked a gas on 5/5/2011 on Vir Sachi Gas Agency, Bhubaneswar.Today is 18/5/11. I request the Indane Authorities to kindly arrange to send the Cylinder. My Consumer No is 1799.
I expect immediate action.

Dear Sir Date:06.06.2011

SUb : Complain for Bill

Mantion Above subject i fealiing Petrol at your agency M/s kalyan petroleum AT Nandasan Ta kadi Dist Mehsana-382715 they have not given bill to me, they also said bill not given bill us.so i request as well as Possible action by your company.. This is not beeter for customer growth..
And i am your old customer so plz reply...



From
Mukesh parmar
baliyasan Mehsana
gujarat
M-[protected]

My refill booking no is 3658 and cash memo 5415 is already genrated as confirmed by you but still gas is not delivered. Pl. be ensure for delivery.

Few of your dealers are not supplying full gas in cylender. Pl. look in to this matter.

Regards

Rahul Gupta
Vaishali-Ghaziabad
[protected]

Dear sir,
My customer number is 563. at SULABH INDANE SEVA PHULWARI SHARIF PATNA 801505 . I booked the gas on[protected] BOOKING REFERENCE NO 212981 and till date it has not been delivered. To-days date is[protected]. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 22 days. It is not first time, I am facing same type of problem last 4 month.
kindly help me in this matter.
thank you
K P CHANDRA
BRINDAWAN COLONY RDNO-1D PHULWARISHARIF PATNA
801505
CONSUMER NO-563
EMAIL [protected]@gmail.com
CONTACT NO-[protected]

My consumer No.is JE 20634, in the name of K.P.Gopalakrishnan. i have booked my refill cylinder on 7th november 2011. i received your message on 27th november, that cylinder shall be delivered shortly. till this date i did not receive my refill cylinder. Please do the needful at the earliest. The agency is ROSE GAS AGENCY. MY CONTACT NO. IS

[protected] AND 22422987.

IOC — Abnormal delay in domestic gas supply

I have booked domestic gas on 06/02/2012 booking consumer number 17163 booking reference number is 267417 . AJITHA GAS AGENCY (Indane distributors) No.21, north Thirumalai Nagar, I.C.F Link Road Chennai - 49 so far supply has not been made

By.
G.V.LAKSHMANA RAO
PLOT NO. 99/b, 6TH STREET,
BABA NAGAR,
CHENNAI - 600 049

indane gas by muthumani gas agencies, BHEL Township is not supplying even after 45 days

IOC — Abnormal delay in supplying gas

Iam a consumer of IOC bearing No. 20291. My Dealer is AGITHA GAS AGENCY, ICF, CHENNAI. I have booked on 22 Feb. 2012 for refill supply. Each and every time I have a mental torture in getting refill cylinder. Kndly take action to expedite the supply. by N. RAJU.

Hi
My consumer no is-29944 and Address is -A-2nd, 239 Madangir, N.Delhi-62
Distributor name is Sondhi Gas Services at Saket

This is in regards, I had booked Cylinder on March, 28, 2012 which I got yesterday on Dated-19.04.2012 with complain through .Now I want to book a new cylinder through online but its shows me that you have already booked on 18 Apr which I didn’t . I am not sure why your records showing that information, If I receive cylinder on 19 Apr of previous booking then How I can I apply for another cylinder on Apr 18andPlease look into the matter and revert if you need additional information form my end. last three month same problem face to me, timely nodelivered the gas cylender.
Phone No-[protected].

dear sir,
i had booked my LPG cylinder on 02.04.12 but til now haven't received the booked LPG. we got our last LPG delivery on 13.03.12 but the bill was being already
issued on 06.03.12 by the dealer. the staff member are always misbehaving on visiting to the service station n moreover they do not even receive their phone in case of necessity. the issue is being always repeated every month which seems to be very frustrating.

consumer no.- 2454
dealer- mahalaxmi gas service, srimantapur, rupnagar
ghy-32, Assam

i would hope for kind and effective response towards my complaint.
thankyou

Dear Sir,
My name is Manoranjan Kumar Singh. I have a gas connection with B.S.P.C., Henoo, Ranchi (Jharkhand) and my consumer number is BSPC-16526. I have booked to refill cylinder on 26 May 2012 and my booking reference no. is 200236 and till today i.e. 09.06.2012 it has not been delivered. I have phoned so many times to agency, even I personally went to Agency. I have also registered a complain in your regional office ranchi. In spite of this refilled cylinder has not been deliver to my address. it is not the first time, I am facing same type of problem last 6 months. kindly help me in this matter and do some needful.
thanks

Dear Sir,


With due respect and humbly submission
I am Sk. Gulsan Ali


Consumer no. PE
-13397. (IOC) Following few
lines for your
kind consideration and favourable action please. My consumer no. 13397, Cash memo no. [protected] generated for booking no. 717871 dated 31/07/2015. But sorry to say
I, haven’t gotten
Gas refill till now
above Accordingly.


Therefore request
you earnestly to
enquiry into the
matter thoroughly and
take necessary action please .


I am providing details of Distributor’s


Distributor’s Cod[protected] Name PAL ENTERPRISE
IOC Panchnandtala,


Bauria,
Howrah-711310 West Bengal INDIA


Sk. Gulsan
Ali [protected]


Consumer no.
PE-13397


[protected]@yahoo.co.in/[protected]@gmail.com

Regarding Cylinder delivery delay

As it been booked a long time, its not been delivered at time.

Complaint regarding delay in delivery of cylinder

I have booked a cylinder on 28/02/2015 and the cylinder is not yet delivered to me till date. My consumer No - 19083 is registered with reference number - 607816 .

indane.co.in web site is not opening.

Kindly rectify the problem i am trying to check my LPG id in indane.co.in website. but when i am trying to open the website it shows 404 file or directory not found.

cylendar not deliverd

Indane Booking Reference 215333, Booked on 24-12-14 Not delivered yet

Gas not delivered

Am booked in gas 24/08/14.but still not have delivered (merry matha agencies ponkunnam)

Brightening Agency,
I.S.Sadan, Saidabad, Hyderabad
My Consumer no 7041.
Contact phone numbers given by Brightening Agency, I.S.Sadan.
[protected]
[protected]
Every time we have to go to their Office for booking.
The above given Phone Numbers by the Agency is always busy or outof order. We could not book the gas by Phone. We have contacted the Agency, but their reply is vague.
How to book the gas either Online or message?

THIS IS CHERRY FROM SHANTI NAGAR . YOUR PHONE IS VERY VERY VERY DEAD.
I HAVE GAS BOOKING PROBLEM. PLEASE SOLVE THIS PROBLEM I EMERGENCY REQUIRED GAS.

GAS NO .3526

NAME GURMAIL SINGH

ADD, 1856 /137 SHANTI NAGAR.

we are facing problem every time booking of refill cylinder phone always in diversion mode our agency ph No[protected] my ID is 43636

INDANE CUSTOMER DBC REGISTRATION SLIP
WL NO - 10220 CUST NO - 23742
BOOKED ON DATE - 10/12/07
FORM NO. SL.69
BOOKED IN RAJAMMAL GAS AGENCY FROM SRINIVASULU S V
NO-113, PERAMBUR BARRACKS ROAD, NO-8/10, PADDY FIELD 1ST LANE,
VEPERY, CHENNAI - 600007 KOSAPET, CHENNAI - 600012
CODE[protected]

KINDLY ARRANGE THE 2ND CYLINDER, I AM WAITING FOR UR REPLY.

THANKS & REGARDS
Srinivasulu

i have booked the gas on 26/2/2009 still the agency not supplied to me. today is 27/4/9 (two months over) the agency is not giving proper reply regarding this. they are shouting sometimes. lot of complaints about them. we are facing very difficult because husband and wife both are going for service also managing parents and children. please take the action seriously for your customers. our agencies names and details given below and my consumer no.14442

Joe Gas Agencies
Tana, Irinjalakuda, Trichur dist., Kerala
phone no.[protected] / 2900080 / 2820515

very bad service.cylinders are not issued when needed.Bcos o[censored] peolple kerosine is also not issued in ration shops for cylinder holders and u r also not providing cylinders in time.very very delayed service.Highly dissatisfied.

sir main indian gas ka upbhokta hoon hamare ko har mahine gas ki proplem hoti hai uska karan late suoly main book karake one month ho gaya[protected] aaj[protected] lakin aaj tak suply nahi aaya office main ph karte hai to bolta hai bhej diya or suply karne eale ko puche to abhi tak nahi aaya please sujest what can i do mera gas nohai 22728 anil jain ye har mahine ka problam hai.

SIR,
I have booked my cylinder 05.04.2012 with M/S B.K. Enterprises, 42,super market (code[protected] Pali Rajasthan. My consumer number is 16776. Till date 25.04.2012, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.
With Regards
Choonsing S/o Ran Singh
Pali-Marwar 306401 (Raj.)
Mob.No. [protected]

Sir, My father has a Indane gas connection no.251 at HAILY MANDI Tehsil-PATAUDI, Distt.- GURGAON, HARAYANA. But there is a poor service by gas provider. . Cylender delivery atleast 10-15 days after booking and no one take it seriously. My father is not able to bring cylender from Godown. he is 70years old handicept.- Neeraj Goyal

COMPLAIN FOR HP GAS, HAPUR (GHAZIABAD)


Dear Sir,

I am active member of The Indian Armed Forces viz. Indian Navy. I am under transfer to Delhi in Feb 09. My Permanent Address is appended below:

Birender Pal Singh
H.No: 15-2/229, Adharsh Nagar Colony,
Modi Nagar Road, P.O Hapur
Distt. Ghaziabad (UP)-245 101
Mob: [protected]

2. In view of above, I have taken HP Gas connection vides S.No. NZ 5644129, CV No. 1009214 and Customer No. 609718 dated 31 Oct 08. Gas Supplier Address is appended below:

PRIYA GAS SERVICE,
SHANKAR GANJ, GARH ROAD,
HAPUR (GHAZIABAD)
Mob: [protected], [protected]

3. My complained for Gas Regulator, He has not given regulator since 31 Oct 08. 30 times we are asking personally and telephonically, every time his given only one answer "Regulator will coming Next week"

4. Lastly, Due to HP Gas supplier, I was purchase regulator from Local Market. Now I am using Local Regulator, incase something happen who will responsible for that.

5. It is therefore requested that please take some strong action and give suggestion what I can take action after that.

6. I feel confident of receiving a favourable and helpful reply.


Thanking You


Yours faithfully

(Birender Pal Singh)


Place : Hapur
Date : 19 Jan 09