Indian Oil Corporation [IOC] Complaints & Reviews

My consumer no.41426 and I am a resident of New Delhi, Dwarka. M/s Jai Jawan Gas Service
(Code 9107206) is the distributor for my connection. I have been trying to contact the said agency
since 10th January, 2008(4 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],25087549,[protected] and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.
Binny Sharma, Flat No.102, Plot 40B, Saksham Apartment, Dwarka, New Delhi-110075

Date 10th Day of March'2008,



Shri.Sarthak Behuria, Chairman,

INDIAN OIL CORPORATION LIMITED,

Corporate Office,

3079/3,

J.B.Tito Marg,

Sadiq Nagar,

New Delhi-110049

Tel No.26260000



Through

Shri.Suneel Sethi,G.M(Corporate Communications)
E-Mail:[protected]@iocl.co.in

2. Shri.Kali Krishna M, Chief (Corporate Communications Manager)

E-Mail:[protected]@iocl.co.in

3. Shri.A.M.K.Sinha, E.D (Retail Sales)

E-Mail:[protected]@indianoil.co.in



Sub: Request to release the LPG Domestic Connection booked long back in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.



Dear Sirs,



With due respect, I wish to submit the following:



That, I had booked the LPG Domestic Connection in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.
That, after several enquiries, no satisfactory answer given by your dealership.
That, In the meanwhile, I shifted to Faridabad but continue to enquire about the release of the aforesaid connection.
That, I am now shifted in my own flat ,INDRADEO VILLA,234 G.F(Rt.Side).Ashoka Enclave Main,Sector-35,Faridabad-121003(Haryana).


I wish to request you to kindly intervene in the matter and direct the authorities to arrange to release the long awaited connection through MOHAN INTERNATIONAL, SECTOR-35, FARIDABAD, M.No.[protected], Tel No.[protected], 2258201.



Yours truly,



(SHANKER KUMAR KARJEE)

INDRADEO VILLA, 234 G.F (Rt.Side).

Ashoka Enclave Main,Sector-35,

Faridabad-121003(Haryana).

E-Mail: [protected]@gmail.com

M.No.[protected]

Date 10th Day of March'2008,



Shri.Sarthak Behuria, Chairman,

INDIAN OIL CORPORATION LIMITED,

Corporate Office,

3079/3,

J.B.Tito Marg,

Sadiq Nagar,

New Delhi-110049

Tel No.26260000



Through

Shri.Suneel Sethi,G.M(Corporate Communications)
E-Mail:[protected]@iocl.co.in

2. Shri.Kali Krishna M, Chief (Corporate Communications Manager)

E-Mail:[protected]@iocl.co.in

3. Shri.A.M.K.Sinha, E.D (Retail Sales)

E-Mail:[protected]@indianoil.co.in



Sub: Request to release the LPG Domestic Connection booked long back in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.



Dear Sirs,



With due respect, I wish to submit the following:



That, I had booked the LPG Domestic Connection in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.
That, after several enquiries, no satisfactory answer given by your dealership.
That, In the meanwhile, I shifted to Faridabad but continue to enquire about the release of the aforesaid connection.
That, I am now shifted in my own flat ,INDRADEO VILLA,234 G.F(Rt.Side).Ashoka Enclave Main,Sector-35,Faridabad-121003(Haryana).


I wish to request you to kindly intervene in the matter and direct the authorities to arrange to release the long awaited connection through MOHAN INTERNATIONAL, SECTOR-35, FARIDABAD, M.No.[protected], Tel No.[protected], 2258201.



Yours truly,



(SHANKER KUMAR KARJEE)

INDRADEO VILLA, 234 G.F (Rt.Side).

Ashoka Enclave Main,Sector-35,

Faridabad-121003(Haryana).

E-Mail: [protected]@gmail.com

M.No.[protected]

Hello sir, I am anbalagan from valasaravakkam. My consumer no is 1111. we got indane gas connection dec 1991. And i was booked in addtional cylinder on 2003. So many times i went to contact my disputor, what sir when i get a addtional cylinder? he said order not come so wait. And two weeks before i ask another time he says now we are issuing additional cylinder who are all register year of 2005. I said but i was already booked year of 2003. He said pls go to IOC from teynampet address and tell the problem to customer care service, so that i went and told to her, she was speaking very horse and finally she told no way to give u additional cylinder. So i was very disappointed, so please sir take a action and give me a addtional cylinder. thanks

Yours
P. Anbalagan

Dear Sir,
We had booked a HSD (Diesal) 12 KL Cap. Tanker, after deposit DD from Rewari Terminal IOCL on 03.06.2008 for dated 04.06.2008.But we have not receive any tanker steel yet from IOCL Rewari (Hr).After several reminders on e.mail, Fax and Telephone, they did not send any tanker of HSD.Now they are not pick the phone.So please look into the matter and take necessary action against them and release our HSD Tanker immedietly.
Thanks,

For mm Aqua Technologies
Purchase deptt.
Mobile - [protected]

Sir
I phanindra v, having connection with Indian Oil Gas Company with 21809/Gl at SriSaila Gas Service, Miyapur.ph.no.[protected] i am residing with the address of C-187, Apuroopa Colony, IDA jeedimetla, Hyderabad-55, in the gas dealer service area, the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem, so many times i requested that please put on the phone and give the responce to the cunsomer but they don't listen to us, they replied go and tell to any one who may ask, and they used to scrolled the people who asks against this problem, i came to our head office at Himayat Nagar, i have made oral complaint on the dealer, they give nice reply as that the problem will be solved in later, i came back, but still now i am facing the same problem
So, i came to this decision that to give the written complaint. Hope that we can get the good reply and the probl. will be solved in soon

thank u
with regards
phaneendra v
[protected]@yahoo.co.in

the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem

ALOK GAS AGENCY, THANA ROAD, NAJAFGARH, NEW DELHI-110043.

My self Pankaj, My consumer ID no. is 38433-A with the Indian OIl COrporation Dealer M/s Arun Gas Service, but compnay has stopped the supply of the dealer due to his internal matter and transfer the consumers to another dealers but dealers donot book the gas cyclinder sebd another dealer to dealer to say that your connection is not with us and please contct other dealer, So i m in trouble becoz of the attitude and behavoiour of the gas dealers.

Please look into the matter seriously

Pankaj Passi
S/o Sh. Vijay Kumar Passi
Mobile no. [protected]
[protected]

Hello Sir/Madam,

I am the Indian Oil Gas customer in hyderabad. I transfered my gas connection form Delhi to Hyd in Dec 2006. On 25th Dec I applied for the second cylinder also, till this date i didn't get the second cylinder (DBC). When i tired to call Indian oil customer care number, most of the time they didn't pick the phone, and by chance one in month if any one pick the phone they are telling we dont have any information about DBC connection keep calling. it's very difficult to mange with one cylinder. I went twice at the Indian Oil office in Himayat nagar i.e. 25 km far form my home and they are not ready to talk about that issue also. My customer care number is 21478 and my DBC booking number is 328. Could any one help me out form this situation.

Regards,
Vijay

16120

This is regarding the services by M/s.Ennar Gas, A.S.Rao Nagar, Hyderabad. I had booked gas refill. Intially I was told that it takes 10 days for supply. But it has within a week. Thinking that it takes 10 days, we had gone out to office. The supply has come and returned as door locked. In the following working day, I had gone personnally to the Ennar OFfice and emphasized the supply next day. I was told that the supply will be within two days. But even after pursuing for five days, the supply is not materialized. The services of M/s. is very good. But this kind of things happens frequently. I request the IOC authorities to ensure 2nd time supply if the door is locked. In these it is well known that both the family members working and may not be available at the house all the time thinking that the supply comes.
IOC authorities is requested to pass on orders to ensure that the supply is materialized the next day if the door is locked.

thanking U sirs,

Yours faithfully,
Raghuraman.

Hello Sir,
I am a Consumer of Indiane Gas For a Long period of time.We are engaged with M/r Eshwara Gas Agency At gatkeshwar Hyderabad.My Consumer id is 10590.I am working in Ministry of defence.I had very much Problem in getting my regular Gas after booking.As per the agency after booking they deliver gas after 20 days.And also after how many days a person book the gas after its completion of gas.As per the agency they tell to book the gas after 15days. Kindly tell what is rule of getting the gas after after booking i mean to say how many days it reqiures to deliver the gas . The whole colony Resident people is fedup in facing the problem.Kindly tell me procedure to change the Agency so that we should not have the problem in Future.Or else Please tell me whom we have to meet to complaint this problem.Kindly Look into this matter.

I am eagerly looking for your response at the earliest...

आपके रिटेल आउट्लेट पर पेट्रोल में मिट्टी के तेल की मिलावट की जा रही
हे। जसपुर, जिला-(उ0सि0नगर) उत्तरान्चल में आपकी एक आउट्लेट हे यहां पर
मिलावट की जा रही हे मेने स्वंय अपनी बाइक मे पेट्रोल लिया था जिसमे
मिलावट थी जिससे मेरी बाइक खराब हो गयी। क्रपया ध्यान दें इसी प्रकार
होता रहा तो ग्राहक इन्डिन आयल का नाम भूल जायेगे मेरा ध्यान इस ओर आपको
दिलाना हे क्रपया इस ओर ध्यान देवे।

sir i have indian oil gas connection and my no is BGS14583 in jalandhar my connection has been suspended for no reason as we are two families living in ame house and we have two seperate kitchen our adress is 279 j.p Nagar Jalandhar city PB

Date:[protected]

Kind Attn: Mr. V.K Verma - Chief Area Manager

Subject: Complaint against your Gas Service.

Dear Sir,

This is for your kind information that I am Bimla having your Gas Consumer No. 23843. The agency from where I have got this consumer no. is Kwic Gas Agency. The service of this agency is extremely bad and beyond my tolerance limit. I booked personally my Gas Cylinder on 17.01.09 at 9:30 am but this booking did not take place and they are telling that the booking date is on 19.01.09 somehow they delivered the cylinder on 23.01.09 and it was underweight about 1.5 Kg. this underweight delivery of cylinders is a common practice for them. We are helpless and hoping some justice from your end. Awaiting your response immediately in writing.

Thanks & Best regards

Sir,

I am a Indane gas consumer with consumer no: 9361 residing in POWERGRID COLONY. My connection is with Eswara Indane Gas dealer Ghatkesar, Ranga Reddy, Andhra Pradesh. In this regard it is to bring to the kind notice of the IOC official for necessary action. The dealer is very reluctant to deliver refill cylinder at the address, Hence we are forced to collect from his gowdown. Even if we collect from his gowdown he is charging the delivring charges which he should not. When ever we book cylinder he is not sure of giving the refill cylinder. He is making us to roam around his office several times. In this is doubtful that he is misusing the gas distrubution system. Hence I kindly request you to take necessary action againtst and do needful to make him to deliver the refills at our door strictly according booking of refills.


P SRINVAS

Hi,
I am the Indian Oil Gas customer (customer No: 76843) in Banglore with J.N.Enterprises, BTM 1st stage.

I booked for the second (additional) cyclinder on 15/05/2008 and WL.No is 7647.Regularly I am in touch with distributors office for getting an additional cyclinder.Even after more then 9 months to go for booking, still distributor not giving an additional cyclinder.

Kindly look into the matter.


Regs,
Subhas

HI SIR HOW R U

Respected sir,
My consumer no. is 24151 and i am a resident of guwahati.m/s Sandhan GasAgency is the distributor of my connection.I had booked for a refill cylinder on 25th april 2009 and was entitled to receive the same on 11th may 2009 but still today i havn't received my cylinder.Since then, i have approached them several times but no response has been received from the dealer till date.

In this regard, i request you to kindly take necessary action so that the problem is solved.

THANKING YOU,
BIMALENDU BHATTACHARJEE
POLARIS, HOUSE-32, KAHILIPARA COLONY,
DAKHINPARA, GUWAHATI-781018

sir,
i am an employee in defence accounts department .my LPG consumer no. is 21350 and is with m/s sandhan gas agency, guwahati.i had received a refill cylinder on 13th april 2009 and had booked for another on 25th april, 2009.I was entitled to receive the same on 11th may 2009 as per the distribution schedule but have not received the same till date.I approached them physically severl times but they did not pay any attention to my words and i was harrassed like anything.It has also been seen thet the agency people are selling these refills to other people at higher rates of around 500-600 rupees per refill.In this regard, i request you to kindly take necessary steps to eradicate this problem
thanking you.
bikash ranjan bhattacharjee
polaris, house no-32, dakhinpara, kahilipara colony, guwahati781018
phones-[protected], [protected]

Dear Sir,

I beg to inform you that the LPG cylinder(Cooking) despatched by you* dated on 08.06.09 against our order of refill dated on 24.05.09 is found to be A 06 as marked on one of three vertical stay plates (side stems) of this LPG cylinder.

Is this cylinder in a good condition?

Please assist me to recognize about the same.

*
ARANL GAS SERVICES
69, K.G.R. PATH
JORAMANDIR, KANCHRAPARA
24 PGS(N).PIN-743145
CODE NO[protected]
Phone:[protected]
[protected]

I hope I may count upon your active co-operation.

Thanks

Regds,
Tapas

Consumer no. 15215
SV No 261716

Dear Sir/Madam,

I have a question, i have single cylinder, and what is the cost for additional cylinder.
Please reply for this mail.

Thankyou

Raj Tilak
[protected]

We are observing too much delay in getting refills. While booking, agency confirms delivery with in 10days. But even after 15days, delivery is pending in certain cases. BPCL is having facility for on-line refill cylinder booking. But, why IOCL doesn't have such kind of a facility? If such kind of facility is there, distribution agencies will be more vigiliant as there will be proof of booking [which will be monitored by IOCL authorities]. Hope IOCL will introduce the same for serving the customers more effectively.
Thanks and regards, Mrs. Mini John.

IT IS TRUE THAT THE IOC SITES FOR BOOKING IS NOT BOOKED THE GAS AND DEALER NOT RESPONSE THE BOOKING

My consumer no. is 3266738. I booked gas on 24.10.09. My booking no. is 25580. I am still waiting for gas.

Indane Oil /GAS Division — Changed Booking Date By Distributor Of Customer Booking Date

Sir, I Cons.No.SL 23822, Name: RAKESH(1/5143. GALI NO.-5, BALBIR NAGAR, SHAHDARA, DELHI-32) booked gas ON DT:20 OCT. 09 AT 11:34 AM TO SHAHEED SUBHASH GAS SERVICE OPP. POLICE STATION, G.T.ROAD, SHAHDARA, DELHI-110032, Ramdas booking gas Rifill said supply came in 7 days.When supply not came than done phone on dt:28 oct. 09 at 2:46 pm Ramdas replied send cylinder at home on 29 oct. 09 to me.BUT Supply send at home on dt:30 oct. 09 at 12:06 pm,I seen the slip no.11707 MENSTION DATE:27 OCT. 09 ORDER NO.11712 TIME:09:26 AM. Like this agency person Ramdas Booked(after my booking date) 7-8 days late,I already booked a cylinder after 05 SEP. 09.Like this Distributor delays Customer in supply a gas refilling, self changed booking date of customer a week and Customer wait of cylinder at home supply came today but he did not knoe that Distributer changed the booking date and not attent the customer phone also.Take action against SHAHEED SUBHASH GAS SERVICE SHAHDARA DELHI-32 OF CHANGEGED IN BOOKING DATE OF CUSTOMER.Complainder RAKESH Tel. No.22320001&MO. NO. [protected].

Sir,
I booked my gas cyclinder no. 9748 dated 27th of oct. 2009 through mobile at Aggarwal Agency
Sodal road, Jalandhar after fifteen days i have not received my booking gas cyclinder

Kindly do some +ve immediately
Yours faithfully
Shyam Lal

GAS BOOKING
My self shyam lal, My consumer ID no. is 9748 with the Indian OIl COrporation Dealer M/s Aggarwal Gas Agency, Sodal Road, Jalandhar(pb). book the gas cyclinder dated 27th of Oct, 2009 and I have not received my gas cyclinder after 15 days, So i m in trouble because of the attitude and behavoiour of the gas agencys.

Please look into the matter seriously

Shyam Lal
S/o Sh. pyare lal h.no. b-ii/611 Gandhi Nagar, Jalandhar-8(pb).
Mobile no.[protected]

My consumer no.755259 and I am a resident of Dumdum Motijheel Avenue Kolkata, Dwarka. M/s Dum Dum Gas supply Agency (Code[protected] is the distributor for my connection. I have been trying to contact the said agency since 24 th Nov, 2009(6 days) over phone deseperately continously (atleast 100 -200 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected]/4683) and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a long waiting.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.If any online call center no is available please intimate.

Amit Deb.
2A Brajabas Apartment.
16/1 Motijheel Avenue.
Kolkata-74

Dear

Sir/Mam

I am customer with Nautanwa gas service, Nautanwa Maharajganj & my consumer no. is 6534. I am facing problem in every month when I book my gas. i do not get gas cylider from three four month

Kindly look into this irregularity.

This complaint has been launched so many times befor this.

Thanking You

I pugalendhi, i am having connection with Indian Oil Gas Company at Sri venkateswara gas service and Dealer id is 1156, Thiruvallur .ph.no.[protected] and My customer id is 29204, i am residing with the address of no.5, sendurapoo street, Poonga nagar, Thiruvallur, in the gas dealer service area, the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem, so many times i requested that please put on the phone and give the responce to the cunsomer but they don't listen to us.Kindly take necessary action immediately.

dear sir
I am consumer (consumer No K 11075 DBC 229) of Indane gas service Kotdwara (uttrakhand)
Bhabhar Gas Agency Jhandi chaur (Kotdwara) has deposit the Blue Book with original documents for updation. in Dec 2008.

above agency (Bhabhar Gas Agency) has lost the blue book with document.
after passing more than one year we are suffering the problem of filling domestic gas.
they are not cooperating us, refusing to issuing new book (duplicate) and advising for new connection.

I am having Gas cylinder and regulator, but denoying by Gas Agency that above consumer no. is not existing in our computer.

now I would like to request you please please look into the matter and do necessary action accordingly.

regards

surendra singh
s/o shri bharat singh
vill. and post office - jhandi chaur north
via- kotdwara -246149 (uttarakhand)

i book my gas through SMS on 23/01/2010 but i got no feedback response . i will SMS for 5 times but no feed back was received . From where i come to know that the gas was booked or not. Then i ask my dealer about that but the distributer also respond the same way that i have to book my gas through these SMS. My distributer is DAGAR GAS SERVICE VIDE PHNO_27522345
MY consumer no- is- 13810a
Fav kamal kishore
R/o b-6/4 sector-5 rohini delhi

To,

The Regional Head North - East Region
Sub:- Delay of Gas Cylinder Delivery

Dear Sir,

This is for your kind attention that i am consumer of PRAGJYOTI GAS AGENCY, super market, dispur Ghy-6 and my consumer no is 202344. I have booked my gas at dated 04/01/2010, booking no was 431--4/1/10 but till now i am not able to rceived the gas cylinder. Whereas today they i called them and they told me that they are released the cylinder of booking dated 10/1/2010. And also informed you that i went to gas agency at dated 23/1/2010 and infront of me the counter boy cutted the slip for delivery of me and he told me that on the same day i will recieved my cylinder but till now its not happened. And such types of nonsense things are not happed for the first time; its happens from last three and four months, this for your kinfd information and neccesary action to stop the non-sense things .


Thanks & Regards
NRIPEN MALAKAR
SAMANYA PATH
SARUPMATARIYA, GHY-6
CONTACT NO[protected]
E-MAIL ID- uniquetradersone.[protected]@gmail.com

dear sir
I am consumer (consumer No K 11076 DBC 229) of Indane gas service (under Garhwal Mandal Vikas Nigam) Kotdwara (uttrakhand)
Bhabhar Gas Agency (GMVN) Jhandi chaur (Kotdwara) has deposit the Blue Book with original documents for updation. in Dec 2008.

above agency (Bhabhar Gas Agency) has lost the blue book with original document.
after passing more than one year we are facing the great problem of filling domestic gas.
they are not cooperating to us, and nor serious against our problem, refusing to issuing new book (duplicate) and advising for new connection.

I am having Gas cylinder and regulator, but denoying by Gas Agency that above consumer no. is not existing in our computer.

now I would like to request you please please look into the matter and do necessary action accordingly.

regards

surendra singh
s/o shri bharat singh
vill. and post office - jhandi chaur north
via- kotdwara -246149 (uttarakhand)

Sir,
I am Retd Defence Personnal and we have two individual Gas connections in my name and my wife's name.Our consumer numbers are 49300 and 49301. Now my house has been shifted to another place and went to change my home address at Prema Gas Agencies at Ashok Nagar ( Below Hotel Saravana Bhawan ), chennai- 600078. But the booking rep told to surrender one gas connection and get double gas cyclinder connection in one name.
Hence I request you to advise that such type of rules & regulation is followed by IOC. If it is true then please direct the further action should be taken by me.

With warm Regards,

Subedar P Linga Raj

I am customer with Peoples Gas Sarvice& my consumer no. is 25073. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 3203424. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing.my booking 10 feb but gas is not recive till 16-02-10


This complaint has been launched so many times befor this.

Thanking You
Read comments

am customer with Peoples Gas Sarvice Indra Nagar Lucknow& my consumer no. is 25073.my mobile no is [protected] I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 3203424. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing.my booking 10 feb but gas is not recive till 16-02-10


This complaint has been launched so many times befor this.

Thanking You
Read comments

dear sir,
I am Dr. archana singh from Varanasi. My consumer no is V K 8154 . we got indane gas connection dec 1995at Basti with two cyelender.In 1999 i transffer from basti to varanasi to vikalp gas agency. Vikalp agency did not give me additional cylender and told that after few monts u can get it.meanwhile vikalp agency merge to shriram gas agency mahamurgunj varanasi. I asked several times for addtional cylinder by shriram gas agency. he denied to issue additional cyelender. Another matter is that shriram gas book order only after21 days from the date of delivery, and now a days they are delever gas upto 10 to 12 days. in this situation its very hardship for me to continue with single cylender. So i was very disappointed, so please sir take a action and give me a addtional cylinder. thanks

Yours
Dr. archana singh

I have Gas Connection registered with M/s. O.P. Agency, Nirman Vihar, Delhi. My connection No. is 21240, against which I requested for booking of refill on 8th March, 2010 under Booking No. 60 through IVRS. Today, a considerable time of 20 days is going to be elapsed, but the delivery of cylinder is still awaited. After a long wait for 15 days, I personally visited to the showroom of Dealer i.e. O.P. Agency for the purpose, but the staff told me that your gas has not been booked so far. However, they booked on that very date. Even after that also 5 days have been elapsed, but the delivery of Cylinder is still awaited. You are requested to please look into the matter personally and arrange an early delivery of the cylinder as the cylinder in use is to be empty within a day or so.

You are requested to please reply me on my E-Mail Address given.

For future, please make solid system for booking the refill of Gas Cylinder as the current IVRS is not working properly.

Thanks

Yours
(Narender Kumar Mittal)

Sir,

I Shri Goutam Chabri a resident of Vill + PO – Kushberia, PS – Uluberia, Dist – Howrah an employee of West Bengal Police, now working at CID, West Bengal. I avail an Indane L.P Gas bearing consumer No. 1679 of Bani Gas Birshibpur, Howrah.
Being a police employee I am to stay out of residence very off and on.
I want to inform you that on 17-03-10 I booked a gas cylinder over telephone. I wanted to know the booking number and expected date of delivery. But they flatly denied to give me the number on the ply that they do not supply the same to any customer. After 7 days of booking I phoned to Bani Gas in several time to supply my gas cylinder. But after a laps of 13 days I did not receive any gas cylinder from that dealer. Sir, I want supply of my cylinder in a considerable time.
Your sympathetic consideration is urgently required in this matter.



Yours faithfully
Dt. –[protected].


Goutam Chabri

Dear Sirs

We have sent following message to your agency for lodging complaint.

'We have booked the gas on 25 March 2010 for Regn No.13701.
The cylinder was deliver on 29 March 2010 with unsealed and disshaped.
In this regard you are requested to kindly replace the same at the earliest
since we are not using the same'.

But till the agency has not respond. In this connection you are requested to kindly take an immediate action on above matter and get delivered a new cylinder with sealed and correct one.

regards

Pramod Jain
[protected]

Sir,

I Shri Goutam Chabri a resident of Vill + PO – Kushberia, PS – Uluberia, Dist – Howrah an employee of West Bengal Police, now working at CID, West Bengal. I avail an Indane L.P Gas bearing consumer No. 1679 of Bani Gas Birshibpur, Howrah.
Being a police employee I am to stay out of residence very off and on.
I want to inform you that on 17-03-10 I booked a gas cylinder over telephone. I wanted to know the booking number and expected date of delivery. But they flatly denied to give me the number on the ply that they do not supply the same to any customer. After 7 days of booking I phoned to Bani Gas in several time to supply my gas cylinder. But after a laps of 13 days I did not receive any gas cylinder from that dealer. Sir, I want supply of my cylinder in a considerable time.
Your sympathetic consideration is urgently required in this matter.



Yours faithfully
Dt. –[protected].


Goutam Chabri

I am resident of Hisar and My consumer No. is 10023 with MS/ Navjyoti Gas Service, Hisar (Haryana). I booked gas on on[protected] and my booking No. was 2782. Till today gas has not been supplied to me inspite of many telephone calls and personal visits. Most of time they dont give any response on phone. Kindly look into the matter and ask the distributer through Indian Oiul Corporation to supply the gas in time i.e. within a week of bookingat least.

Thank you in anticipation,

Yours sincerely

Tara Wanti Raheja

My consumer no.16161, my gas supplying agency is M/s Gurukrupa Indian Distributors, at J P Nagar. I have been trying to contact them for booking gas cylinder since 2/3 days. All the time it is either engaged or even it rings no response from them. Even previously I had same experience with them. One mobile number is printed on the gas receipt, i.e[protected]. I was trying to contact atleast that number for booking my gas cylinder. Unfortunately even that number is busy, some how once it was ringing, somebody received the call. But did not answer properly. I am a working woman. I have book gas only from office during lunch time, i.e between 12 and 1230 hrs. Kindly look into the matter and instruct the gas agency supplier to keep the phones not busy, so that customers can have access to it.

this is to bring to your kind notice, that we had recieved refil of gas cylinder on 5-4-2010, and today i.e. 16-4-10, there is leakage in the cylinder it is sealed one. and I tried to contact the emergence No. printed on invoice [protected] and getting response that this phone no is not working. . I want to know when this no. is not in use, what is use of printing on invoice, you are just making fool. I am consumer of M/s Sharda gas agency, old city, hyderabad. vide cust. no. 9087. hence provide us with proper telephone for the better convinience of the consumer.

sir,
i have a gas connection with consumer number 6959.i received gas cylinders from the KAVERI INDANE SERVICE, KUNNICODE, KOLLAM(ph.no:[protected],[protected].i booked a gas cylinder on 08/06/2010. till now i didn't got the new cylinder.After 25 days of booking i call there for more than 10 times.they told me that "you will get the cylinder only after 3 weeks".i don't get the new cylinder after 4 weeks and 5 days.kindly do necessary action for this delay.
thank you

Indian Oil — **REGARDING GAS BOOKING

Dear Sir/Madam,

I have booking my gas today (07-Aug-2010) at 10:40 am and asked for slip they said, now, we do not give slip. I have only 1 gas cylinder and today gas cylinder is empty. I requested please give me slip I can manage to get cylinder from gas depot but they said, please wait till Wednesday (11-Aug-2010), they are misbehaving us. I have asked please give this on written and they said ok and wrote (“PARCHIN NAHI DUNGA” MANU//KUMAR [protected]) from m/s GOODWILL Gas Service P-31 Krishan Vihar Delhi-86. Please do the needful as soon as possible and I am not a single customer who are facing the problem. Please, early response will be highly appreciated.


Thanks & Regards,
Customer Name: Satender
Address: P3/421 Sultan Puri
Card No. : 1744039

YESTERDAY 07.08.2010 I HAVE RECEIVED GAS BUT IT IS 26.KG INSTEAD 30 KG. PLEASE CHECK AND DO THE NEEDFUL URGENTLY

CUSTOMER NO-18138

My consumer no is RT-687 and I am a resident of Gurgaon, Haryana, M/s Raghu Gas Service (Code[protected] is the distributor for my connection. I have booked gas on 03.08.2010 over phone and booking no they gave is 1001. They said that supply will be made within 15 days. I have reminded them continuously over last 10 days and still they have not supplied the gas. Every time they say it will be supplied within a day and even we can’t move out of the house with the hope that gas will come today.

Moreover it is difficult to get them on phone; either their phones are busy or they don’t pick up phones. I have also made complaint to [protected] of Indian Oil (Indane gas) consumer services on 28.08.2010 & feed back number is 35763. Even I have not heard from them.

On previous occasions for over 5 years, I had experienced similar kind of problem which is perennial in nature with this distributor. I am not the only one in the area facing this situation. People are scared of making complaints. Other distributors in the area supply gas within a week and our distributor rarely supply gas in time & generally takes over 25 days.

Kindly look into the matter and ask the distributor to set his system in order or change my distributor. I am a senior citizen, not keeping well and can’t take unnecessary pressure. There is significant loss of time and telephone expenses.

N. K. Behl, Flat No-806, Sanskriti Apartment, Plot No GH-5, Opposite Himgiri School, Sector 10-A, GURGAON-122001, Haryana

i am balaraman jeeva customer indian gas my consumar no 34818. i am booking on 2-09-10 i can not get gas cylender till there.The sales person give unrespect to answer to customer.

same problem I am facing. vijainder kumar 28 B sector 7 pocket 2 dwarka new delhi . the distributor is very adament also. the staff is very incooperative.

I am resident of Raghubir nagar My consumer No. is 24582 with MS/ Vandana Gas Service, New delhi. I am doing many telephone calls but its always busy. Most of time they dont give any response. Kindly look into the matter and ask the distributer through Indian Oiul Corporation to supply the gas in time i.e. within a week of bookingat least.

Thank you in anticipation,

Yours sincerely

Mohammad Ramzan

Hi Sir/MaM,
i am new customer .so can u guide me for connection . presently i am staying at begumpet .Near:Anand Theatre.

Many Thanks,
Maruthi.G

i am mr abdul kabeer u s cumsumer number 19437 gas agency wadakanchery my gas cylender relised from gas agancy wadakanchery on 20th sep 2010.when supplier supplying cylinder i not present in home so not get gas cylinder.after two days i go to gas agency wadakanchery to collect my gas cylinder but not give me from gas agency wadakanchery and tel me not get from gas agency you collect from supplier. since daily calling to gas agency not sanctified reply and telling me you will get next supply day but during this time not yet get my cylinder. so kindly arrange to get my cylinder and strong action against gas agency wadakanchery

thanking you
abdul kabeer u s
mob [protected]

Dear si

My consumber No 54048 at Sanganer Gas Agency Jaipur Raj

my agent no delever the Gas at perriod of one month from long time I am in very tourble .He have last gas delever to me on 09/09/10 today my celender gas finished I request to him for send of Gas celender but he have not delever to me today My family no eating the food today

I request to you please regularty supply the gas

SANJEEV KUMAR [protected]

Dear sir,
i m consumer of ioc gas agency bearing registraion no RG-15851 my dealers are Reliable gas service Bhagat Singh colony jalandhar Punjab. i hv booked my gas booking on dated[protected]vide booking token no 58 but till date[protected] no supply has been gvn to me . moreover it takes twenty two days to booking gas cylinder & another ten days to supply thr gas, while the gas cylinder only lasts for 20 days. hence we face a lot of trouble kindly please intervene n ensure regular supply
with regards
sincerely yours
Raghvir Singh
Rg-15851 email:- [protected]@yahoo.in

INDIAN OIL AND GAS CORPORATION — PROBLEMS IN GAS BOOKINGS

TO WHOSOEVER IT MAY CONCERN,

I AM VERY MUCH ANNOYED BY THE IRREGULAR SYSTEM OF BOOKINGS AT INDIAN GAS, I AM MAKING GAS BOOKINGS FROM A LOCAL GAS AGENCY NAMED STAYA SAI, AS PER THE RULES I SHOULD HAVE BEEN PROVIDED THE GAS CYLINDER BEFORE THE FESTIVAL BUT WHEN I TRIED TO MAKE THE BOOKING TODAY THEY SAID WE WILL GET THE CYLINDER AFTER DIWALI.. THEY HAD ALSO DONE THIS BEFORE. THEY CANCELED OUR BOOKING PREVIOUSLY TELLING US THAT BOOKING CANNOT BE MADE BEFORE 21 DAYS, AND STILL AFTER MAKING THE BOOKING ON RIGHT TIME WE WERE PROVIDED THE LPG CYLINDER AFTER 15 DAYS. THIS IS VERY ANNOYING AND IRRITATING !

THIS IS FACT. MR SINGH IS NOT READY TO TAKE OR BOOK ON PERSON VISIT. ILLITRATE PEOPLE HAVING PROBLEM

My consumer no.15144 in the name of rishiram binjola and our gas agency name is bhagirathi gas service, nehru vihar, karawal nagar road delhi.94.
Ihad booked gas on 8.11.10 th tom gas service and on same date confirm from gas agency.But sorry to write that till date gas cylinder not recd.Always we are getting this typr of delayence.Pls lookinto the matter.

मै जमशेद अली स/ओ नूर मोहमद गाँव शकानी जनपद बुलंदशहर उत्तर प्रदेश मै रहता हू मै जहागिराबाद गैस सर्विस मै अपना कनेक्सन संख्या १०७९४ जो की दिनांक २१/११/२०१० को टोमो ईमेल द्वारा बुकिंग कराया था जिसका बुकिंग नंबर २३ है मगर मै दिनांक २७/११/१० को जहांगीराबाद गैस पर गया वहां पर कोई बुकिग नहीं थी उसके बाद मै सेल्फ बुकिंग कराया
जहांगीरा बाद गैस स्टाप हमसे कहा की आप की ईमेल द्वारा कोई बुकिंग नहीं आइ है हम आप की बुकिंग आज कर रहे है
अतःआप से निवेदन है कि उचित कारवाई करे आप कि अति कृपा होगी
धन्यवाद
जमशेद अली

Above said complaint is not from a single agency . This type of harassment is all over agency in and around Delhi

BHASKAR GAS AGENCY OF GUWAHATI REHABARI NEVER PICKING UP THE PHONE, FOR THE NUMBER PROVIDED FOR BOOKING OF GAS, THEN WHAT IS THE MEANING OF PROVIDING THE SAME. MOREOVER BEHAVIOR OF THE OWNER AS WELL AS WORKER IS VERY WORSE, ALWAYS SHOWING THE DADAGIRI LIKE ATTITIUDE, WHY INDIAN OIL IS TAKING ANY ACTION AGAINST THEM ? ALSO THE LANDLINE NUMBER THEY HAD PROVIDED NEVER WORKING.

Dear

Sir/Mam

I am customer with suryanagri gas service, s.mohanan nair & my consumer no. is 0247. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 2723200. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing. We go to office personally than book gas. After booking they send after 20-25 days. They give one cylinder in 40 -45 days together wid the booking time.

Kindly look into this irregularity.

This complaint has been launched so many times befor this.

Thanking You

DATE : 16/05/2011


Dear Sir,

My Consumer No.17145. I have booked Gas Cylinder for Refilling on the following mentioned reference :

Date Booking / Reference No, .

16/04/2011 Booking No. lost
10/05/2011 3805267
16/05/[protected]

But till date I have not received any Gas Cylinder.

Kindly look into the matter and advise to M/s. K2, International, Sarita Vihar to send Gas Cylinder to My residence immediately.


Thanking you,

Yours faithfully,



(JANARDAN MANDAL)
MOB : [protected]

J-182, ARPAN VIHAR
JAITPUR EXTN.
BADARPUR,
NEW DELHI-110044

Dear Sir Madam,

I had applied for a new gas connection, and I got the letter from Muthu Gas Agency, Velachery, Chennai. they are insisting to produce the Bill and Warranty Card of my Gas stove which I have for a couple of years, for which I do not have the bill and warranty card. But it is an ISI certified stove.

Please let me know wehther there is a rule that mandates bill and warranty card for the stove ?? If not, do we need to buy a new one.

Regards
new Consumer

How to book Gas?
The supplied Telephon Number for Booking is not atall responding.
Every time to go to the Gas supply office away from the resident in working days is almost impossible.
Please provide some useful alternative or a functional telephone Number by which the purpose can be served.

* I am a customer of L.B Sas Service, 32, East Ghoshpara Road,
Authpur, North 24 Parganas.
* The Telephone contact for booking we received from the
supplier is "[protected]"
* My customer No.-740
Please respond me at your earliest.
Sincerely yours

SANKAR TALUKDAR
snkr.[protected]@gmail.com
40 Rahuta Road
Near K.C.H.School
Shyamnagar

I have been a customer of South Madras Gas Agency in Chennai (Mandaveli). Of late, there is a forced amount of RS.70/- being charged for "technical visit", wherein no technician ever visits the house to check upon the stove or connection. THe slip is a pink one with no other information other than the Rs.70/- on it. Even if we say we do not need a visit by the "technician", it falls on deaf ears. The money is collected. No one even bothers to come. New way of increasing the otherwise escalating cost. Does IOC charge extra if we ask for the gas refils to be given at a particular time to avoid an extra trip. We are charged RS.25/- extra for this service!!. All along we thought we wre doing them a favour by informing our availability, but then maybe its the agency thats like this?

sir with respect i have to know what your department says

i have connection since 88. SV 850094 /20/6/88 BUT SV IS IN BAD SHAPE I ASK FOR ISSUING NEW DUBLICATE SV .HE IS ASKING 2100/ FOR IT.NOW FOR VERIFICATION OF FAKE CONNECTION YOUR DEPARTMENT ARE DOING NICELY .BUT DEALER ARE USING THIS AS A OPPURTUNITY TO GET BENIFIT FROM CONSUMER.FOR EXAMPLE I HAVE GIVEN EVERY DETAILS TO DEALER BUT HE IS SAYING THAT WHERE IS YOUR DBC SV WHICH IS MISPLACED BUT NOT LOST.HE Throw the pan card, sv photo copy.photo and PAPER AND SAID That first u deposit 950 rs security money to area manager and one affadavit then only you will get gas supply .i am using this services last 26 year.i request ok at present DBC SV NOT WITH ME BUT FIRST CONNECTION SV WITH ME YOU ACCEPT IT .HE MISBHAVED IN FRONT OF FAMILY.PLEASE TELL ME WHAT YOUR DEPARTMENT SAYS

IOC RULING SAYS ...C.L.SHARMA [protected], [protected]
[protected]@rediff.com

I WOULD LIKE TO KNOW IF BOOKING PASS BOOK LOST HOW MUCH CHARGE
ONE HAVE TO PAY TO DEALERS
GIVEN TO AGENCY.IS IT NECESSARY THAT TO GETING GAS SUPPLY DBC SV MUST.THE FIRST SV DBC DETALS IS ALREDY MENTIONED

VIKAS
SANDWA

INDIAN OIL CORPORATION DISTRIBUTOR GAS — BOOKING OF CYLINDER

My consumer no.1138T and I am a resident of Madangir, New Delhi 110062 (My cell No. is [protected]) M/s Maheswari Enterprises (Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and noby pick upt the same, many time they have a endless hold. I have been trying for more than 10 days) over phone continously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected] remains busy and not answaring, the gas has not been booked. Every time I have to face this problem for booking of gas cylinder.
Even thouth the message sent to [protected] the ivr replied contact your ioc distributor.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.

I have booked online my new gas on[protected], the register number is 300838, but since i have not received gas. I have make a call to customer care, called to Prema Gas Agency (kk nagar) and directly given complaint to Agency, but since there is not route cause for this and I am not sure what I've to do to get the gas? Any one can help to come out of this!!!

Note: We have stop this online booking since streamline 100% at least 90%

indian oil gas booking — GAS BOOKING

DO YOU KNOW. IT TAKES MORE THAN TWO HOURS TO BOOK A GAS REFILL. THIS IS THE WORST SERVICE YOU GET FROM AN AGENCY SHREE MANJUNATHA INDANE GAS AGENCY BOGADI MYSORE. DO YOU BELIEVE IOL OFFICIALS PLEASE LOOK INTO THE MATTER.

Since last two years I am visiting my visit my nearest Indane LPG distributor i.e. M/S. Bhattanagar Consumers Co.Op.Stores Ltd., Mirpara Road, Bhattanagar, Howrah, with a request for registration for new LPG connection. Every time they refused registration for new connection showing reason that the new connection is now suspended and asked me to come after 2/3 months. Kindly look into the matter and help me to get new connection. Please note that I do not have any LPG connection in my family.

My Name, address and contact phone number given below:-

Mrs. Asima Mitra
18/5 'B', Road, Bamangachi, Salkia, Howrah-711 106
Mobile Phone No. [protected]
e-mail: asima.[protected]@gmail.com

Thank you and with best regards,

Asima Mitra

I had booked for a subsidised L.P.G on[protected] in the agency Amma Gas Agency KattaKkada of Thiruvananthapuram Dist. Kerala But no cylinder was provided till date.On the other hand when I booked for Non subsidised cylinder it was delivered to me within 10 days. I had complained of this to Indane authorities at Ernakulam on many occassion but it fell in a deaf ear.Iam eligible for one more subsidy cylinder in the current fin. year .But the gas agency deliberately evading this. my con no.32454.soliciting an early inerference from the authorities against the irresponsible attitude of the agency

[protected]@gmail.com

Prema Gas agency in KK Nagar treating customers very worst and they project they are very perfect. Even they are not issues bills the customer paid. Kindly investigate and do the necessary action

Prema Gas agency in KK Nagar chennai-78 treating customers very worst and no customer satisfaction especially the manager asking the questions like the customer is fraud. i think he is not the correct person in that position may be due to age. Kindly investigate and do the necessary action

Sir, I am a resident of Vadodara Gujarat and my Consumer No. is CX 16890528 of Indane from ACME Gas Sona park complex Vadodara For getting the subsidy I have filled up the form and submitted to Gas Agency and also to the bank on[protected] with acknowlegment. Again I personally visited on[protected] tp the bank who confirmed that all the formalities of Gas subsidy has been completed but from the gas agency it was not linked up. The concerned employee again completed the formalities On[protected] I again visited the Gas Agency who in turn told that your Subsidy for the gas is not submitted. The same was got completed by giving the Aahadar No and Mobile No. Again I visited the Gas Agency on[protected] to inquire about the Linking up for subsidy but to my strange it was told that it has not been linked up So again gave the requirement Now it is strange that in spite of completing all the requirements the subsidy linkup is still a problem. Kindly help

Indane — dlevery

my cust no is [protected] name usha bansal my home is not dlevery is gas 2 km out side

Regarding Yet Didn't received my Subsidy Amount

Dear Sir/Ma'am My name is Poonam & Consumer no 4069.I ha delivered my cylinder on[protected] & My cash memo No is [protected], But yet Didn't received my Subsidy in my bank. Kindly clear it as soon as possible.

midco pump repair

BackboneBackbone card repreparepair error 16, 18

LPG Water — Water inside LPG cylinder

I'm a LPG consumer with BHEL Co. Society Ltd (indane Gas Distribution Center), vijay market, barkada, Bhopal.
Customer no is 603155.
Name : HARIHAR DAHRE.
Address : 68 - A INDRAPURI.
Phno. 4260903
Mobile No. [protected]
I got cylinder filled with "water" not gas and now the gas agency is not ready to change Cylinder. Why should I pay for cylinder filled with water...

i also suffer the same problem.The weight of empty sylender is always more than its original

sir, How many required to booking after delivery date. it show one-day but delivered one day . I want to know about details . with thanks . My sonsumer no 5105, bhavani angency, Kumbakonam.

LPG — Delievery

i am living in wz-56 meenakashi garden new delhi and getting supply of my lpg cylinder from shakti gases hari nager now for re construction of my house i have migrated to ashok nagar for 6-7 months and after re built my house i will back here so for this perioud this agency has refused to serve me untill i am not back i asked them also to collect from there agency but they refused.
tell me is it nacessary to change address for this short perioud if yes then tell procedure if no then tell me how i can continue to get supply from there.

IOCL LPG Cylinder — Abnormal delay of delivery.

My connection No.5726 is with Anbu Gas Indane Agency having their office at No.3, Dr.Radhakrishnan Nagar, Ist Floor, Poonamalle Highroad, Arumbakkam, Chennai-600106. This connection was transferred from Shivsangar Agency, Porur, Chennai-600116 without our knowledge in 2001.Since they are giving the preferrence on area basis not on the seniority basis, I am facing abnormal delay in getting the cylinder in each and every time for the past seven years. They accumulated the orders for a particular area to the level of one load then they supply that area which is against your guidelines.For that they are dodging every day whenever we contact.This time I booked on 26.09.2008.Yesterday, they assured the supply on today.Today they are replying tomorrow.Also their office is far away from our area which is difficult to contact.Kindly arrange to retransfer to Shivsankar Agency-Porur, Chennai-600116.
K.A.Seralathan.

Indian oil corporation — regarding-refuse to give air check-up for car

Sir, I filled fuel at your dealer Karthikeyan Agencies, Palakkad main road, Mavuthampathy, Navakkarai, Coimbatore-641105. on 4-12-08 around 10 A.M. The pump operator refused to provide AIR CHECK-UP. and moved from that place without answering properly. In your company ad. I have noticed the information regarding the complaint of non availability of AIR CHECK-UP on 6-12-08 Dinakaran tamil news paper. If it is true please take necessary steps.

Indian oil corporation — Delay of Delivery in LPG cylinder

Dear Sir,

I am a consumer of LPG cylinder of Indian oil corporation with the dealer Guhan Gas Agency in Kaniyapiram, Trivandrum district.

There has been a lot of malfunctions going on this particular agency for quite some time. I had booked for refilling by Oct 8th and I am yet to receive my refill cylinder. It's been almost a month and there is no proper response from the people who work there. This not only happens for me but for every consumer at this agency.

At first, No one is picking up the call that we make. Even if they attend they are very rude to the consumers. we are not asking them anything for free we pay and get and also ask only for our rights that we are intended to.

I have not seen any other agancy like this. There has been no respect for the consumers. We are being treated as slaves.

I believe, this particular agency is under scanner , at this point it would be better if IOC intermediates in this and provide regular service at these area wihtout this agency.

Thanks,
Vivek

It is because of this particular agency, the IOC brnad name is getting damaged.

i smt, khuku dutta, cnosumer no is t02621, under north end gas supply north barasat.34 days pass i do not get my cylinder, your disbutor and line man was corrupted do not service your customer properly.

Hello
Getting additional second cylinder is your right. These dealers avoid giving second cylinder so that they can sell maximum cylinders to those who pay more. Meet the consumer sevice/complaint cell and alunch a complaint in writing. pl do not forget to take acknowldgement on the carbon copy of the complaint.
Regards
Modak

Hi sir

I have airtel postpaid mobile, my mobile no : [protected], last two weeks back without intimation they disconnected imcoming and outgoing due to delay payment, the balance amount is 18000/Rs, unbill amount is 700/RS. i payed bill amount last one week back ( on[protected] at the moosapet airtel centre, that time people told no need to pay that unbill amount 700. this amount having due date is[protected]. so that i am not payed that unbill amount. but i have cleared all the bills on[protected], when i am clearing the bill, the moosapet hyderabad airtel centre people told you will get incoming and outgoind with in 4 hours on[protected]. i called so many time customer care people from[protected] as of now i didn't get my incomming and outgoing. as of now i called to customer care people 20 time they requested logs all executives told like you will get your conntection within one hour, due technical issue we are unable to provide the connection, they are telling daily like today definately you will get the connection and also they are telling your side no problem my side only have the problem.

what i want to do this situation. i payed my bill regulary, some time it's delayed but they adding fine for that delay payment.

please take action on airtel telecom, hyderabad,
if my concern looks fine pleae take the action

Thanks
looking for you help
bhaskar thangellapalli
my mobile no :[protected] ( not working properly )
alternative no : [protected]

I completely agree to this customers complaints. I too faced lot of issues with this particulat agency in hyderabad. The people there treat you very badly, make you run around for every small thing. Customer service is pathetic the officials are very rude.
I have only single cylinder at home, they refused to give second connection. Every time I go they say come after 2 months, I had went there 3-4 times for the same purpose.
With family including baby it is very difficult during times when the gas gets exhausted. They take minimum 2 weeks for delivery. Sometimes they let you go and collect from godown that too after repeated requests and begging.
I have seen them following dual standards, with some customers the lady promises to give the gas next day with some she says 10 days.
They were not ready to give the Indane sales officers (customer care) number when I asked. They have left the space empty on the notice board describing about the indane cutomer care contacts.
I have seen lot of people even without receipts collecting gas cylinder from the godown. That shows these people are selling the cylinders in black market and commercial purposes.

The concerned authorities should take strict action against kalpana Gas agency, Kukatpally, Hyderabad. Please conduct a vigilance inquiry into the dealings of this particular agency.

Unsatisfied customer

Rahul [protected]
Kukatpally
Hyderabad

Dear Sir/Madam,

Please note we have booked GAS for supply on dated 26.08.2010 booking number 13470. Our Gas connection customer number is 81994.

Now as on today its been 21 days & gas cylinder is still not supplied. This is very poor delivery & supply service & we are suffering for this reason.

Regards
Joginder Singh
[protected]

Even I booked my Gas on 23-Aug-2010 and my Cust No 79081. They didn't respond properly.When ever I callto them they are saying that today the person will deliver but after 27 days also they didn't deliver my Gas cylinder. I don't know how can I lodge a complaint on them...

We are having gas connection of Consumer No: 33634 in the name of Mr. Mudiam Laxman Rao Ex:MLA since from long back but now we are facing problem while transferring papers to the change of address where he was expired long back now neither we ca get him nor his death certificate, please suggest us what to do inthis circumstance where we are facing a lot of problem and let us know to whom we should contact regarding this to resolve the problem

Sub: Compliant against Mohan & Mohan Gas Agency, Sarai Khwaja, Faridabad-121003(Haryana) the authorized dealer of Indane Gas.

Sir/ Madam,

I have Gas Connection no. MA 2607 at Mohan & Mohan Gas Agency, Sarai Khwaja Market, Faridabad-121003(Harayana). They have two telephone lines i[protected] ii[protected],

I have great difficulty in booking or making inquiry on phone. They never pickup the phone. I always find engage tone on both the lines. Due to this reason one day I, personally visited the booking place (Shop) Mohan & Mohan Gas Agency and found that receiver of the both phone were kept a side. I asked to the person seating on counter, he could not give the satisfactory answer. I always take off from office to book the gas.

But I found my query‘s answer “why these phone numbers are continuously engaged”. If you also wish to experience, you can try by ringing the phone Numbers.

They also keep the gap of 25 days between two bookings which is insufficient to us. If it could be 15 to 20 days would be more convenient to the maximum consumers.

As you aware that most of the influenced persons can get gas as and when they required / needed and other side other consumers are the real sufferer.

Inview of above, I would like to bring your attention on my both the issues, if they shorted out will be great relief to the consumers of our area near by Sarai Khwaja Market, Sector35, Faridabad


With best wishes


Rakesh K Singh
H. No. 11, Kanishka Residency
Ashoka Enclave Phase-II
Sector 35, Faridabad-121003
Ph.[protected]
M. [protected]
E-mail: [protected]@gmail.com

Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.

Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer 57708
RA malvia

DAGAR GAS SERVICE INDANE GAS — DELAY IN DELIVERY OF CYLINDER UP TO 15-20 DAYS

SIR
I AM A CONSUMER OF INDANE GAS MY DISTRIBUTER IS DAGAR GAS SERVICE IN THIS AGENCY EVERY TIME I BOOK MY CYLINDER IT DELIVER TO US IN 15 DAYS AND THEY SAYS IN EVERY CALL " CYLINDER BHEJ DIYA HAI AAJ LAG JAEGA" TAKE NECESSARY ACTION AGAINST HIM
MY CONSUMER NO. IS 16128
RAM PYARI

Indane Gas- New Gas connection — Force to purchase extra accessories

Dear Sir/Madam,
I am also facing the same problem of ''Distributor Forcing to purchase extra accessories(Gas Stove)". They are accepting the fact "Company is FORCING the Distributors to get there Loss balanced by selling a Gas-stove compalsorily from them". There no sence or logic in sharing there loss & suffering business-cheating practice done by INDANE GAS and/or any of its Distributor.

IS THERE ANY SOLUTION TO IT??????????

Bhavik Patel
[protected]

Dear Sir/Madam,
I am also facing the same problem of ''Distributor Forcing to purchase extra accessories(Gas Stove)". They are accepting the fact "Company is FORCING the Distributors to get there Loss balanced by selling a Gas-stove compalsorily from them". There no sence or logic in sharing there loss & suffering business-cheating practice done by INDANE GAS and/or any of its Distributor.

IS THERE ANY SOLUTION TO IT??????????

Bhavik Patel
[protected]

Dear sir,
I am also facing the same problem, distributor forcing me to buy stove and other accessories worth 3000 INR wiht a new connection, or gas connection is denied, agency name: Priyan agency, Pondicherry (Indane distributor),
Is there a way to get the refund back by returning the stove, since they forced me to pay the amount last week.

Thanks
[protected]@gmail.com

Addl. Secretary
Department of Consumer Affairs
Ministry of Consumer Affairs & Public Distribution,
Krishi Bhawan,
New Delhi

Respected sir,

I am a consumer of LPG in Raj Flame agency, Shop No. 11, Shanti Market, Rama Park, Mohan Garden, New Delhi-59 having phone no. 25337713.My customer number is SRF5678.

1)The distributer never picks up the telephone for booking.
2)They do not accept booing of gas before 21 days of delivery of one cylinder.
3)Their behaviour towards customer is disgrasefull.
4)Their delivery boys do not show us the weight of the cylinder at the time of delivery.
5)After booking the LPG cylinder is delivered only after 15-17 days ever more than that.So a family needs to wait for more than 1 month for a cylinder
6)They say that this is done for non supply of cylinders whereas cyinders are available in black market.

Please please help us
In this situation IOC is requested to take action against this distributor .
K.N Ojha
[protected]

Dear sir,
I am a consumer of LPG in suravi gas.Durgapur west bengal.my customer nunber is*******

The distributer never delivery 36 days from booking cylinder date .
My family member is eight and assign two cylinder from suravi.

Why delayed is happend last eight to nine months before.
They dont have any IVRsystem.
They do not accept booking of gas before delivery of one cylinder.
Their behaviour towards customer is disgrasefull.
Their delivery boys do not show us the weight of the cylinder at the time of delivery.
After booking the lpg cylinder is delivered only after 36 days.
So a family needs to wait for more than 1 month for a cylinder
They say that this is done for non supply of cylinders whereas cyinders are available in black market for Rs *** extra.
Pl note that point : OTHER DISTRIBUTOR, AFTER BOOKING OF LPG CYL. IS DELIVERED ONLY AFTER 1O DAYS.

Please help us and change my distributor.
In this situation IOC is requested to take action against this distributor .

thanks
swapan kumar banerjee
[protected]

Sir,

In this location khurja ( Bulandshahr )
BSNL landline service is too slow
My phones ded form last 20 days

But they claim full monthly rental charge every month i face this problem.

I have complained many time to BSNL complaint no. 198

But no response found from BSNL site.

Bad services thru BSNL.

about the quantity and quality of petrol and not working petrol machines
Sir/Madam,

This is to inform you that here at khurja, distt bulandshahar[up], the workers at the petrol pump of indian oil not give the exact quantity of petrol however they take full charges for that quantity and the quality of petrol seem to be not so good. it is adulterated.and there is petrol machine also not in working condition and not change or repaired by indian oil.there is very bad condition of petrol pump at khurja, distt bulandshahar[up].
please take some action in this regard.

from:
Akash Agarwal
khurja, distt bulandshahar[up], india

Dada Gas Agency — Door closed means booked gas get cancelled

I booked for cylinder on 20/12/2007 and they told that it will received in 4 to 5 days. But it received on 28/12/2007 at that time our residence door closed. I enquiry on 29/12/2007 and asked about the status on my booked cylinder, they told it get cancelled. Again you have to book and wait for one week. The manager in that company is talking like illerature and there is no decency talking to the customer.

i have a connection in ur company.i get a delivery from ur dealer and he give me cylinder but this cylinder has too much water and ur dealer is not changing this cylinder
plz tell me whts the procedure to change the cylinder and improtant matter is this that they never write correct number of cylinder in our copy
plz help me as soon as possiple
thanks
with regards
vikram
[protected]
(info. o[censored]r dealer
snehdeep gas agency
sriganganagar)

I have gas cylinder connection customer no : 18455 in name of Pushpavati J. Vyas since last 35years. Pushpavati was my aunty and they expired in 5-3-1980. Our gas agency ( The Ahmedabad Co-op Dept. Stores Ltd.) ask for pushpavati Resan card in this connection I have show my all documents Resan cards, (probat which I have received from Citi Civil Court even though they have refuse to send cylinder. Please note that I am getting the cylinder last 30years. Kindly co-operate us & help us by way of continue Gas cylinder service.

Hi Indian Gas egency.
I need new connection.i stay at borabanda near command.hyderabad.500018



Thanks & Regards
Raufuddin Gauri
Ph.no [protected]

Hi Indian Gas egency.
I want to know that how do i get indian gas agency.i stay at jagdalpur chhattisgarh 494005. i want to start a new branch here, plz tell me what is the procession to open a agency.
thank you

Hi all

I have been using the Indian GAS from last 1.5 years and from that time to till today i have asked our Agency to book for 2nd Cylendar and every time they use to say that the booking book we have not yet received it will take time. i am facing lots of problem using single cylendar. Due to that some time they will take 7 to 9 days for delivery till then what will i do.

Please suggest me where shall i give a complaint for Indian GAS Agency which is providing a cylendar to me

The GAS Agency is located at KR Puram Bangalore Name: Cavery Agency

i had booked the gas cyclinder at viswambhara enterprises, shop no.1 assaya road, bangalore-42, first on 6/9/2008 then on enquiring i was told no booking was done.so again on 15/9/2008 booking was done.waiting list no 15897.till today 19/9/2008.i have not received the cyclinder. both cylinder are empty. service hopeless/very very bad since the change of delivery boy- say sisnce last 6 months or more.

plz help me as soon as possiple
thanks
with regards
vasundhra

i had booked the gas cyclinder at viswambhara enterprises, shop no.1 assaya road, bangalore-42, first on 6/9/2008 then on enquiring i was told no booking was done.so again on 15/9/2008 booking was done.waiting list no 15897.till today 19/9/2008.i have not received the cyclinder. both cylinder are empty. service hopeless/very very bad since the change of delivery boy- say since last 6 months or more.customer no : 55888

plz help me as soon as possiple
thanks
with regards
vasundhra

To
Respected Sir/Madam
Customer no : 55888, Distributors address:Viswambhara Enterprises, shop no.40/1 Assaye road, Bangalore-560042.
Today[20.9.2008] when contactd in the morning, the agency asked to come 2 the office and collect the cylinder. How can ladies and senior citizens carry such a heavy cylinder? Isnt it the duty of the agency 2 deliver the gas at the customer residence. Please look into this matter immediately.
Thanking you
Yours faithfully
Vasundhra.P

To
Respected Sir/Madam
Customer no : 55888, Distributors address:Viswambhara Enterprises, shop no.40/1 Assaye road, Bangalore-560042.
Today[20.9.2008] when contactd in the morning, the agency asked to come 2 the office and collect the cylinder. How can ladies and senior citizens carry such a heavy cylinder? Isnt it the duty of the agency 2 deliver the gas at the customer residence.no delivery boy they say us to take the gas cylinder, even for old age people, even today there telling us to come and take cylinder. Please look into this matter immediately.
Thanking you
Yours faithfully
Vasundhra.P

Respected
sir;

My self Rehmatali shaik want to no the procedure to take indian gas agency in West Bengal, Tarkeshwar, Hoogly. So can u please guid me the procedure . please mail me on my mail id. i will be very thankful to you if you help me to take the agency of you INDIAN GAS. in west Bengal. i will egarly wait for your reply.


Thanking you

Please check everyone in JP NAGAR AREA WITH INDANE GAS . Because all the calenders which comes with Door Delevary are Expired with Date and year. Please return them back if you find any faulty codes with calenders.

Procedure to check

Here is how we can check the expiry date of LPG cylinders:

On one of the three side stems of the cylinder, the expiry date is coded alpha numerically as follows A or B or C or D with some two digit number. For e.g. D06.

The alphabets stand for quarters -
A for March (First Qtr),
B for June (Second Qtr),
C for Sept (Third Qtr), &
D for December (FourthQtr).
The digits stand for the year till it is valid.
Hence D06 would mean December quarter of 2006.

the gas connection is in my fathers name as both my parents live with me. I have been getting supply for the last 30yrs. My father expired 10yrs ago and due to having certain formalities like showing of ration card ect, I have to change the connecton on my name. I was asked to provide my fathers death certificate, leagl heir certificate and my ID to prove my address. In spite of providing this, just because my brother and sister and mother names are in the legal heir certificate I have to get NOC from them. The NOC from my mother alone is not sufficent. I even told them my sister/brother reside abroad and have no intention of coming back. Why are we people being harrassed so much just for a gas connection? Im sure there are so many people living in joint families who have this type of connections.

dear sir
I Nomita Gupta copmlened you that our gas dealer is iregularly deliver cylinder . I booking cylinder dt-07.1.09 but would n't delivered till date. whose agency name is "GAURI ENTERPRIES " & address is DADA DEV PALAM COLONY NEW DELHI. There for I requist to you please such action on it for further kind consideretion.
thanks you
Nomita Gupta
M-[protected]
T[protected]

I HAVE AN INDANE GAS CONNECTION OF 1 CYLINDER, ONE CYLINDER LASTS UPTO 6-7 MONTHS FOR ME AND ON EVERY REFILL, I WAS FORCED TO CHANGE THE GAS CYLINDER WITHIN 3MONTHS EVERY TIME - INSPITE THE CYLINDER BE FULL OR NOT. I TRIED CONTACTING WITH THE AGENCIES REGARDING THIS, BUT NO ONE RESPONDS PROPERLY...
COULD YOU HELP ME OUT...

Till date they didn't supply the gas cylendar and our second cylinder is also finished because they told to book cylendar after 21 days and they took 10 or 12 days to supply that means more than 30 days they took to supply the cylendar. I had suffered a lot because of this inconvenience.

My name is Arun, I'm from Trichur district in kerala. My village name is Kattakampal. I want to sart a new a indane gas branch here. I want to know the formalities to get the license to start an agency.
Can you help me.
Thank you.

Hi,
I have a HP Gas connection and I was used 2-3 years, but last five years I was not using the connection (I was in abroad); Now I want to start using the connection again. Some of my friends are telling me that my Gas connection may be cut/ expire.

Could anyone can let me know that, if not using more than 5 years they will disconnect or remove my gas connection?

mene sri ganganagar se abohar gas transfar karaya kintu 30/3/09 se 18/4/09 tak kanfarmesan letar wapis nahi aaya ham har roj office me jake aate hai to jawab milta ki kanfarmesan letar nahi aaya to kya kare. mob no[protected]

Respected
Sir;

I want to know the procedure to take indian gas agency in district Lucknow, Uttar Pradesh. So can you please guide me about the procedure . Please mail me on my mail id. I will be very thankful to you if you help me to take the agency of INDIAN GAS. . Waiting for your fruitful reply.

Regards,
Ankur Shukla

I want to know the procedure to take indian gas agency in district kurukshetra shahabad markanda. So can you please guide me about the procedure . Please mail me on my mail id. I will be very thankful to you if you help me to take the agency of INDIAN GAS. . Waiting for your fruitful reply.
mob no:[protected]

i want to one refill is booking

Good Morning Sir,

My name is : SHAIK ALI. I have registered for new indian gas connection on 19th of this month and my registration number is:[protected] and area is Sri Balaji Gas Agency, Prakash nagar, Hyderabad. They told with in one week you will be getting the gas connection. 8 days left, but till date I did not get the new connection. please look in to this.

Thanks & Regards
SHAIK ALI

i am intrested gas agencey in muzaffarpur (bihar)town my contact no [protected], [protected]

Resprcted sir,
im from soyat kala district shajapur (m.p) i want to know that is there any vacancy in
soyat town for INDIAN GAS agency . i will be thankful if you will give detal for main delership in soyat kala . beacause in soyat there is no any gas agency of any company. for that here is very must demand of gas agency . so plese give detail and make trust on us. waiting for ur positive reply sir


your thankful
pushkar raj singh
[protected]

I want to know about Sarita vihar gas agencies.I have one cylinder,

Dear sir

My name is Krishnanand pandey. i live in 1131/2, Indira Naghar N I T Faridabad .. my complt.. is the service of the gas agency is very..bad ... nobady recive the phone...if recv.. the laung .. to talk with cust.. is so bad.. so plz help me.. plz deliver my gas as soon as posible.. i m wating.. last.. for weeks.. but no responc..
my gas id ::-K27321
Krishnn pandey
[protected]

Hi Indian Gas egency.
I want to know that how do i get indian gas agency.i stay at NANDED . i want to start a new branch here, plz tell me what is the procession to open a agency.
thank you

I HAD BOOKED THE GAS CYLINDER AT Vagirath Gas Agency(Indian gas ) ADD:- Ghoshpara, PS-Bally, Dist.-Howrah-711227, West Bengal(Ph. No.[protected], ON 16.07.09 AND RECEVED GAS CYLENDER ON 11.08.09, IT WAS SURPRISES TO ME THAT THE CYLINDER I HAD RECEIVED IT WAS WRITTEN ON CYLENDER"A07" AND SMALE OUT VERY BADLY .I THINK IT WAS SOME LICKAGE. ACCORDINGLY I CONTACTED TO VAGARATHI GAS AGENCY ON 12.08.09 ADN HE SAID YOUR CYLENDER KEEP IN SAFE DISTANCE AND NO STOCK AT PRESENT SO DELAY TO REPLACE.
YOU ARE REQUESTED TO PLESE LOOK INTO THE MATTER URGENTLY.
CONSUMER NO.6882.

Respected Sir Namaskar

I am living in Gurgaon since last 8 yrs and regular consumer of India Gas. But from long time I am facing of Booking and getting late home delivery. I have wrote mail before some but till date I could not get any mail or any solution of my problem. It means that you don't solve my problem. or No-body do'nt read these mails. If it is correct then you should close this site either plz solve my problem.
Because in winter it is too much requirement of Gas. These days black marketing will be start continue in Gurgaon and another place. We wait for delivery but we are getting service too much late approx 30days later. So pls order to distrubuter to mentioned on their board about Next booking and Home Delivery schedule surely.
consumer name- Manisha tyagi
Card serial no.-28597, sv.no.&date[protected]/06/2001
Distributor name- Raghu Gas Service
28-29, Kamla Nehru Market
Khandsa Road, Gurgaon [H.R]

I hope that you will consider my problem and give me solution.
Thanks with Regards

your delar nosuplly timley gas short avery cylinder 2kg 3kg & no door delivery payment charge door delivery ujalaa gas agencies gumla jharkhand 835207

paqwan kumar
Hindustan Agenciesh gumla

Hi Indian Gas egency.
I want to know that how do i get indian gas agency.I stay at Ranchi, Jharkhand-834002. I want to start a new branch here, plz tell me what is the procession to open a agency and send me contact no. to know about it in Ranchi.
thank you

i cmplaint against m/s amrit enterprises yamuna vihar delhi 53 & complaint no. is 38646 at our toll no on[protected]. But no action will taken by autorites after given two times reminder. my complaints is that your deleviremen give weight short every times & he have no i card at working days ladies are alone in home if any incident become who is responsible & ur agency person attute r not copartive please action this complaints imediately othervise we r going to RTI thankyou

Dear Sir,
I am very much interested in having an Indane cooking gas dealership.But somehow I could not find the right site in the net nor do I know the place/people and process to apply for one such mentioned above.
I am based in Kolkata.
Sir, I would be highly obliged if you can assist me for the above.
Please provide me your contact number & address so that I can contact you directly.
Awaiting for your reply.
Best Regards
Sudip Nag

hello...sir ...iam Dipak makwana from...taluko dholka...Dist ahmedabd...@ sir yaha pe indain gas ke silynder ki delivery me bahut ghotala chalata he booking ke bad 20 din tak bottle nahi milti...or office ka contact karte hai to thik tarah se javab bhi nahi dete...@please action quickly...thanks...@

my contact no:[protected]...@

Respected
sir;

My self manish kumar want to no the procedure to take indian gas agency in biharsharif nalanda dist in bihar. So can u please guid me the procedure . please mail me on my mail id(manishkumar08.[protected]@rediffmail.com). i will be very thankful to you if you help me to take the agency of you INDIAN GAS. in biharsharif. i will egarly wait for your reply.


Thanking you

To
HAD OFFIC INDINA GASS

sir
I want to know.that how do .gass Agency . stay (RAIPUR nayr villeag naya para Rajem )
i want start a new branch here . here peopal is very very problam gass .(argent hare cooking gass
PLz tell me eg. & dellar. plz sent me mail( [protected]@gmail.com )

Thank

Indane Gas — empty cylinder delivered to senior citizens

A rep from Capital Gas Corporation delivered empty cylinder against consumer no 04533 on 28.01.2011 against order no 5857/ 22.01.2011 .cylinder booked in the name of Mukta Hansrani. Shame on CAPITAL GAS CORPORATION for keeping such staff who cheated Elderly person during working day on a cold afternoon 7 took full payment

Mukta Hansrani
[protected]
1083/8-c, chandigarh

Dear Sir,

I Have want to know the procedure to take Indian Gas Agency in Himachal Pradesh District Una.So Kindly Update me about the procedure.I will be very thankful to you.My Email ID is rajiv.[protected]@yahoo.com, Phone No [protected]

My Connection No. 35292, I have booked my gas at telephone No. [protected] on 22/02/2012 we have not received the Gas Cylinder.so I Check my Status on booking at morning she say my new booking no: 06/03/2012 booking no 9619011 Please check out this Problem It shows how they deal with the consumers.And your all cosumer compaint no: are switch off

Gas Agency is M/s. Hari Singh Gas Service, RZ-914, Prem Nagar, Kirari Road, Nangloi, Delhi - 110 041.

Please do the needful at the earliest.

Best regards,

Narain Dutt
H. No. B-236 Karan Vihar Part 3
Kirari Ext.Near Kausik Wali Gali
Nangloi DELHI - 110 041.

pleace sir our gas booked 10 feb consumer no 158321 ple deliver our gas urgently tommrow wating your faith fully reply ple deliver our cylinder

Requset
Indian Gas Team

Respected
Sir v have connection with SriSai balaji gas agencey prakesh nagar hyedrabad AP my counmer no 20326 name of Renuka I W/o Bixpathi reffill booking on 13/10/2012 booking on 4048328 did no recived any reffil rt now sir pl help me i have only one cylinder pl give me a Replay sir pl arrenge the relffil before 28/10/2012 my son school start From 29/10/2012 sri sai balaji Team pl Help sir Tell him to your delivery boys to delivery the reffil at My house Ho.no[protected] indiramma nagar Rasool pura.

Thanks
Name Renuka I
mail Id Krishna.[protected]@gmail.com
phone Nos [protected]/[protected]

Respected SIR
I WANT TO KNOW THE PROCEDURE TO TAKE INDIAN GAS AGENCY.IN DISTRICT AHEMADNAGR AREA IN SHRIRAMPUR (MS)SO CAN YOU PLS GUIDE ME ABOUT THE PROCEDURE. PLS MAIL ME ON MY MAIL ID WATING FOR YOUR POSSITIVE RESPONCE.


REGARDS
SANDEEP SONAVNE
SHRIRAMPUR-413709

User ID & Password

I registered all the document but cannot find user id & password

subsidy had not gained of two cylinder

I HAD BOOKED TWO CYLINDER BUT I HAVE NOT GOT ALL SUSIDISED CYLINDER. CONSUMER NAME - KAMLESH TIWARI W/O BRIJNANDAN TIWARI CONSUMER NO. 15152 DISTIBUTOR NAME : MOHAN INDANE GAS SERVICE, KANPUR NAGAR, UTTAR PRADESH,

Delay of gas delivery,

Booking for consumer no CX6383015 is registered with ref no. 751168 dated on 24/12/2014 but till to date, I have not to received any cylinder.Again booking for consumer no CX6383015 is registered with ref no. 763720 dated on 18/01/2014

for correction my name spelling

In my indane gas document my wrong name spelling is SATESH KUMAR. my name write spelling is SHEETESH KUMAR. So please Immediately correct my name spelling because i am not submitted my dbtl form for this mistake.

Subsidy Amount Not Give My account Rs 600

My Pass book no is 03392

cylinder not deliver till now

Consumer nos 51164 RAJI NAGARAJAN attached with Maruthi agencies Anna Nagar - Chennai. I have booked in online booking on 31.7.2014 but till now we not received the cylinder. Please supply the Cylinder immediately. REGARDS

Refil not sent even after 3 weeks

It has been 3 weeks since i booked for a refil. until now i did not get the refil and also i have called them multiple times but everytime they say that they will send it by today eod but they never send.

my gas distributor is SRI SAILA GAS SERVICE, miyapur, hyderabad.

Sir,

Yesterday I have lodged my complaint on the above subject at your website but there is still no action taken by the company in this regard.
I request for an early delivery of the LPG Cylinder and necessary action shall be taken against the LPG distributor.

My Consumer No: KA 14993
Distributor Name: Kay Aar Arts, Filmistan, Delhi

Yours faithfully,

Nand Kishore
Export Inspection Agency-Delhi
Ministry Of Commerce & Industry
New Delhi

To
1.Indian Oil Corporation Ltd.,
Represented through Chairman,
Indian Oil Corporation Ltd.,
Regd. Office: ‘Indian Oil Bhavan’,
G-9, Ali Yavar Jung Marg, Bandra (East),
Mumbai – 400 051.

2. General Manager (LPG-MO)
‘Indian Oil Bhavan’,
G-9, Ali Yavar Jung Marg, Bandra (East),
Mumbai – 400 051.

3. Sr. Manager (LPG)
Punjab State Office,
Indian Oil Corporation Ltd. (MD),
Plot No. 3 A, Sector 19 A, Madhya Marg,

Chandigarh

4. Sri Jagdeep Rana,[protected]/[protected]
Indian Oil Corporation Ltd. (Marketing Division),
Indane Area Officer,

Plot No. 3 A, Sector 19 A, Madhya Marg,

Chandigarh

5.Mr. Rajesh Kumar Sharma,[protected]

Indian Oil Corporation Ltd. (Marketing Division),
Indane Area Officer,

Plot No. 3 A, Sector 19 A, Madhya Marg,

Chandigarh.


6. Director
Legal Metrology, Govt. of India,
Deptt. of Consumer Affairs,
Krishi Bhavan, New Delhi

7. Dy. Director
Legal Metrology, Govt. of India
Deptt. of Consumer Affairs,
Regional Reference Standards Laboratory,
Chandigarh

8. Addl. Secretary
Department of Consumer Affairs
Ministry of Consumer Affairs & Public Distribution,
Krishi Bhawan,
New Delhi

9.Govt. of Punjab, represented by
The Controller, Legal Metrology
Govt. of Punjab,
Food, Supplies & Consumer Welfare Department,
Chandigarh

Subject:- Complaint against Deep Indane Service, Agency, Majri, District, Mohali.

Sir,
I, the inhabitant of Village Mullanpur Garibdass, submit as under:-
1. That my village Mullanpur Garibdass, which is situated at a distance of hardly 3 kilometers from Chandigarh, inhabits the population of around 12000 people. Of late, every family is solely dependent on Liquefied Petroleum Gas (LPG) for its cooking needs. I wish to highlight to your goodself the very genuine grievance and hardship being faced by me and people of the village, that there is no LPG agency or Godown of the Indian Oil Corporation in the near vicinity of Mullanpur Garibdass.

2. That the only Gas Agency through which LPG cylinders are supplied in our town, viz. Deep Indane Service, Majri, District Mohali, is situated at a distance of about 12-14 kilometers. There is no door-to-door service for supplying cylinders in my town. The persons running the said agency dictate their own terms for supplying LPG cylinders to the poor inhabitants of the town and sometime charge more price than the fixed by the corporation. There are no fixed working hours of the said agency. The persons running the agency do whatever they like and they unnecessarily harass and humiliate the poor inhabitants of our town. The employees deputed for supplying the cylinders don’t have any etiquette/ manner how to communicate with the customers and they always used such a rough language to the customers. Moreover, the telephone/mobile numbers installed at the agency for gas booking are always out of order. As such, in this computer-age also, one has to waste his/her entire day, sometimes more than one day or two, to get an LPG cylinder refilled from the aforesaid agency, which is very humiliating and embarrassing too. Therefore, I submit number of complaints against the said agency before your goodself which are as under:-

1. No –door-to-door service is provided to the consumer.
2. They openly sold LPG cylinders in black in the market.
3. Communication of the employees deputed for delivery of LPG cylinders alongwith dealing of the proprietor Mr.Sukhwinder Singh with the customers is not good.
4. Gas in cylinders always underweight and the seal of the LPG cylinders always found broken as the employees deputed in the godown may pilferage the gas.
5. The phone/mobile numbers installed at the agency for booking are always out of order.
6. There is no time fixed by the agency for the delivery of LPG cylinders in the area that also in working days. Due to that reason, employees working in the Govt. offices face severe problems.
7. I don’t have any male member (except my father who is suffering from brain hemorrhage) at home to carry the LPG cylinder from the place where the tractor-trolley of the agency comes in working hours, for distributing the LPG cylinders which is far from my home. I also put my grievance before the Area Manager, Mr.Shakula verbally on his mobile [protected] so many times, though he assured me to sort out my problems but he did not take any action against the proprietor Mr.Sukhwinder Singh. I feel that they both seem to be hand and glove that is why my genuine problem is not solved.

Your are, therefore, requested to kindly look into the matter and take necessary action against the erring agency and sort out the aforementioned problems faced by me and make necessary arrangement for opening a Godown or LPG agency in the Mullanpur Garibdass, at the earliest so that the residents of our town may not be subjected to any further harassment and inconvenience.
Thanking you.
Yours faithfully,

Dated : 28.2.2008 [ SUDHIR KUMAR ]
s/o Nirmal Singh, V.&P.O Mullanpur Garibdass, District Mohali.
Consumer No.D-3111

LPG — broken seals and pilferage from LPG cylinders

I'm Dr. R.V. Singh on transfer from Ahmedabad to Lucknow. I am shocked to observe that Indane is meting out step motherly treatment to its customers at Lucknow (may be in entire UP). While at Ahmedabad we used to get cylinders sealed with an aluminium cap, which could not be (in normal course) tampered with, but in Lucknow all cylinders are delivered with a plastic tape wraping. All refils that I have received here last only 28 days on an average, while at Ahmedabad they would last 47 days.
The delivery boys, upon taking the delivery from the godown, siphon about 2/3 kgs of LPG to 5 kg cylinders (sold by the shops along side the UP towns).
None raises a voice, for obvious reasons (need I explain them?)
However, Indane, on its part can definitely address the problem by making it mandatory to provide aluminium seals and a plastic tape seal over it and ensure that the cylinders are delivered at the consumers' doorstep in that condition.
Its a matter of grave concern to observe that a PSU of the stature of Indian Oil has cannived with the mafia to put the ultimate consumer at loss by allowing the dealers/ delivery boys an opportunity to tamper with the LPG refils.
Earlier also I have written in this very site, but in vain. Would anybody listen, please!!!...

I had booked my refill with DK agencies in JP Nagar, Bangalore. Consumer#23280 on 12th Jan 2009. The ticket# given is 3855.

They had promised to deliver in 4-5 days. It is over 10 days now and every follow-up call results in empty promise of delivery the same day.

I suspect they are delivering out of turn keeping innocent consumers waiting.

Your intervention and feedback is appreciated.

Your Sincerely,

Sampath Iyengar
E002, Adarsh Palace,
47th Cross,
Jayanagar 5th Block,
Bangalore
560 041
Tel [protected]

Indian Oil — Non Delivery of LPG Cylinder

Sir

I am a consumer with IOL's dealer in Sahibabad M/s Yadu Indane Gas Seva (Consumer Number 12112) .
I find the services of my IOL dealer very careless and irritating, getting refill is always a problem. Needless to mention, the problem o[censored]nderweight cylinders.

I had requested a refill on 13.01.2009 and it has not been delivered yet. We were told that it will take 8-10 days. After that, on enquiry we were told that it will be delivered in a day or two. Then they started saying that the house was locked. Which is impossible and can be proved.

Now since last 3 days - they are saying that the cylinder will be delivered tomorrow for sure.

Yesterday (05.02.2009) at around 2.30 they said that it will reach at 3.30 pm but it didn't.
After 5.30 pm no body picked up the phone.


Sanjaya Kumar Singh

I m a consumer of Indane gas. My consumer no is 38695 & the agency Name is K2 interprise, sarita vihar, N.Delhi. I had booked a cylinder on 07/02/09 and they are not deliver till now, i have visit two and three time always they said we will send you tommorow or you have to come in the morning at 6 o clock, Ad they said also some times there is no booking done for this consumer number and they took again and then they delivered the gas on 03/07/2008.whenever i have booked verbally on thier booking counter two times they have not give booking no and all that It seems they are harrassing me. Is there any kind of rule supplying gas more than 45 days to 60 days. If it is like that then how can i manage the cooking. I am holding two gas cyllinder but both became empty.this situtaion advise me that i look for other gas agency like bharat petrolem like, plz take action agains it otherwise will be voilet faith cusumer like me treally .

Thanks & Regards
ISRAR ALAM

I want to done double cylinder instead of single cylinder becouse it becomes highly problem when gas is last. in this connection I have been trying for two years for double connection but it is says that no this time no any order is given this time for double connection. please give order immediatly and oblige you.
Thank you.
From
Surendra Kumar
C/O Deep Juoti Gas Agency, Pandu,
Anand Nagar, Adabari, Guwahati - 781012.

Dear Sir

I want to make a complaint for the delivery of cylinders.
This is about Harson gas service SCF 02 Gaini Zail singh Nagar Ropar
They usauly do not deliver gas in time. People do not Know complant reguster.

Behaviour of Staff of Harson gas service is not very good they do not who to talk.

you have to take an action on it.
I book my gas on 08.10.09 but till date there is no delivery

Regards

Pardeep Sharma

indian — late dilevery

late dilevery

Dear Sir,

we wish to inform you that we are resident of shiv chandra path-2, near svd school kalimandir road, hanuman nagar, kankerbagh, patna-800020, and user of Indian gas . In our Area rashmirathi Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.U14141
booking date is 03.11.2009.

but regret to inform that till today (17.11.2009) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

vijay kumar
mob:- [protected]

Dear Sir,
I am LPG Gas Consumer. I deal with Vasant Kunj Gas Agencies Chatterpur New Delhi . My Consumer No 16815 My problem is after booking they have not supply the gas home delivery. and always there Telephone no 26803377/26803399 is falier

Presently I have booked the gas on 05.12.2009 at 11.45 am th. tomo gas booking no 25611031 my booking no is 1 . But I have no deliver gas cylender. I can not understand our cylender book or not . how I can know we are booked or not they open on 10.00 Am To 4.30 PM and my my office hour 9.30 am to 5.30 PM ..

I request to you please solve my problem.
Thanking You,

Rajendra Kumar Bharti
86-A, Rajpur Khurd Extention
Near RAm Mukahl Dyal Yog Mandir
Chatterpur Road, New Delhi 110068
[protected]

indian — LATE DELIVERY OF LPG FILLING CYLINDER

DEAR SIR,
SUBECT- LATE DILEVERY OF LPG FILLED CYLINDER

WE INFORM YOU THAT I AM USER OF LPG INDIAN GAS. I AM CONSUMER ON VICKY GAS AGENCY, B-15, SHOPPING COMPLEX ,
TAGORE GARDEN N. DELHI.
OUR CONSUMER NO- 8554
BOOKOIN DATE[protected]
BOKKING NO- 25 (troma )
REGARGD
KEISHNA DEVI
H.NO -WZ -283/368
VISHANU GARDEN EXTN.-1
(m) [protected]
E-MAIL - [protected]@yahoo.com

indian — non delivery of lpg cylinder

i family staying in new delhi uttam nagar mohan garden my consumer no rf 04993 distribute raj flame i have booked gas on 21 feb 2012 but till date he is not deliverd cylende i have also previous month booked gas but same my wife asked him why he is delaying the gas delivery he is answered main greeb admi hoon karna padta he is sale my booked cylinder outsider

SUB: COOKING GAS BOOKING.
1) MY GAS AGENCY M/S. NURSINGHKRUPA AGENCY/AKOTA IS NOT ALLOWING TO BOOK ANOTHER CYLINDER BEFORE 20DAYS (FROM THE DATE OF FIRST CYLINDER ISSUED).

2) AFTER 20 DAYS THEY ARE TELLEING THAT YOUR CYLINDER WILL REACH WITH IN ANOTHER 10 DAYS.

3) AFTER 10 DAYS THEY ARE SAYING THAT IT WILL TAKE ANOTHER 3/4 DAYS.(I.E. I HAVE BOOKED ON 8TH, 0N 19TH (TODAY) THEY INFORMED THAT IT WILL TAKE ANOTHER 5 DAYS.

THESE PEOPLE ARE HARRASSING THE PEOPLE LIKE ANY THING.

IS IT A JUSTICE TO YOUR CUSTOMER? KINDLY AMEND THESE RULES AND DO THE NEEDFUL.
S.K.NAIR, CUSTOMER NO.155453,
B14, DEEPDARSHAN SOC.NO.1
ATLADRA, BARODA 12
PHONE: [protected]

Inspite of serious complaints the Company failed to take prompt action.In my case (Customer No:25504) M/S Mukund Enterprises the gas supplying Agency at Barkatpura on 3-9-2010 refused to book re-fill since they have already sold it in Black.Complaints made to Controlling authorities resulted in nothing'

i have a LPG connnection(single cylinder) from pushpak gas distributor, kalawad road, rajkot, gujarat.Whenever i call him for a gas cylider he did not attend the call at most of times. wnen ever he attends the call he says that delivery will be in 10 days.i have only one cylinder and it is very diffcult for me to make arraingements for these 10 days. further whenever i say for second cylinder he replies that the company is not issuing 2nd cylinder. This problem is persisting forthe last 4 years. The behaviour of that dealer is very uncourtious.
Customer No. 14615

porm for trnsfer of address

Dear Sir/Madam,

This is Rajesh Kumar; residence is in 28 sector of Faridabad (Haryana). I need new gas connection. To get new gas connection I went to Rainbow Gas Agency of Indane Gas in 28 sector, Faridabad on August 2007. That time they said correctly stock is not for new connections; new connection may be open after two-three months.

After three when I went again to Rainbow Gas agency, 28 sector-Faridabad, the answer was same as on august 2007. Since august 2007 Rainbow Gas of Indane Gas answer is same till date.

Please help me to get a new gas connect.

Best Regards,
Rajesh Kumar
Mobile No. [protected]

Delivery boy is taking extra amunt additional charges is taking from the cutomer.

THIS IS ONE OF THE WORST GAS AGENCY IN BANGALORE. THEY ARE NEVER BOTHERED ABOUT THE CUSTOMERS. i HAVE A SINGLE CONNECTION AND i HARDLY BOOK ONCE IN TWO MONTHS OR SO. THESE PEOPLE HAVE PROVEN WORST AT THE WORST SITUATIONS BY NOT DELIVERING ON TIME.

THE MOST WORST THING IS THEY WONT LIFT THE PHONE EVEN THOUGH WE CALL THEM CONTINEOUSLY FOR BOOKINGS.

SOMETHING SHOLD BE DONE TO THIS.

Worst Service-Rashmi Gas Agency Bangalore

We have booked the gas on 21 Jan 2009. Inspite of repeated calls and reminders they do not provide the customer satisfaction. They just bang the phone without any clarification. It shows in the bill the delivery date is 02 Feb 2009 but we have received on 10 Feb 2009. It my humble request to take necessary action towards this agency. we are facing this problem a more than a year. I have no idea, what is the use in having double cylinder, When we receive for single cylinder procedure. When we have double cylinder there should be a proper formalities. It is highly pathetic of this agency.

The consumer number is 9295 in the name of Mr. Ananda Rao.
Address:No 560, Kuvempu Road, Ward No 6,
Udaynagar, Behind Tinfactory
Bangalore 560016

Regards
Shobha