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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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S
shashank gupta
from Lucknow, Uttar Pradesh
Jul 19, 2008
Resolved
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Sir/Madam,

This is to inform you that here at khurja, distt bulandshahar[up], the workers at the petrol pump of indian oil not give the exact quantity of petrol however they take full charges for that quantity and the quality of petrol seem to be not so good. it is adulterated.
please take some action in this regard.

from:
shashank gupta
khurja, distt bulandshahar[up], india
Aug 14, 2020
Complaint marked as Resolved 
Sir,

In this location khurja ( Bulandshahr )
BSNL landline service is too slow
My phones ded form last 20 days

But they claim full monthly rental charge every month i face this problem.

I have complained many time to BSNL complaint no. 198

But no response found from BSNL site.

Bad services thru BSNL.
about the quantity and quality of petrol and not working petrol machines
Sir/Madam,

This is to inform you that here at khurja, distt bulandshahar[up], the workers at the petrol pump of indian oil not give the exact quantity of petrol however they take full charges for that quantity and the quality of petrol seem to be not so good. it is adulterated.and there is petrol machine also not in working condition and not change or repaired by indian oil.there is very bad condition of petrol pump at khurja, distt bulandshahar[up].
please take some action in this regard.

from:
Akash Agarwal
khurja, distt bulandshahar[up], india
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    RAHUL HAVELIA
    from Mumbai, Maharashtra
    Jul 18, 2008
    Resolved
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    DEAR ALL,
    I HAD BOOKED THE GAS CYLINDER AT SINDHU ENTERPISES ADD:- PKT-A, 23-A, DILSHAD GARDEN, DELHI-95.IT WAS SURPRISES TO ME THAT THE CYLINDER I HAD RECEIVED WAS ALREADY EXPIRED ON JUNE-07.ACCORDING TO RULES PLEASE READ BELOW :-
    On one of three side stems of the cylinder, the expiry date is coded alpha Numerically as follows A or B or C or D and some two digit number
    following
    this e.g. D06.

    The alphabets stand for quarters -
    A for March (First Qtr)
    B for June (Second Qtr)
    C for Sept (Third Qtr)
    D for December (Fourth Qtr)

    The digits stand for the year till it is valid.
    Hence D06 would mean December qtr of 2006.

    BUT WHEN I TOLD THIS TO GAS AGENCY THEY REPLIED THAT THERE IS NO SUCH EXPIRY OF CYLINDER.

    COULD U PLEASE HELP ME OUT OF THIS SITUATION.
    Aug 14, 2020
    Complaint marked as Resolved 

    Dada Gas Agency — Door closed means booked gas get cancelled

    I booked for cylinder on 20/12/2007 and they told that it will received in 4 to 5 days. But it received on 28/12/2007 at that time our residence door closed. I enquiry on 29/12/2007 and asked about the status on my booked cylinder, they told it get cancelled. Again you have to book and wait for one week. The manager in that company is talking like illerature and there is no decency talking to the customer.
    i have a connection in ur company.i get a delivery from ur dealer and he give me cylinder but this cylinder has too much water and ur dealer is not changing this cylinder
    plz tell me whts the procedure to change the cylinder and improtant matter is this that they never write correct number of cylinder in our copy
    plz help me as soon as possiple
    thanks
    with regards
    vikram
    [protected]
    (info. o[censored]r dealer
    snehdeep gas agency
    sriganganagar)
    I have gas cylinder connection customer no : 18455 in name of Pushpavati J. Vyas since last 35years. Pushpavati was my aunty and they expired in 5-3-1980. Our gas agency ( The Ahmedabad Co-op Dept. Stores Ltd.) ask for pushpavati Resan card in this connection I have show my all documents Resan cards, (probat which I have received from Citi Civil Court even though they have refuse to send cylinder. Please note that I am getting the cylinder last 30years. Kindly co-operate us & help us by way of continue Gas cylinder service.
    Hi Indian Gas egency.
    I need new connection.i stay at borabanda near command.hyderabad.500018



    Thanks & Regards
    Raufuddin Gauri
    Ph.no [protected]
    Hi Indian Gas egency.
    I want to know that how do i get indian gas agency.i stay at jagdalpur chhattisgarh 494005. i want to start a new branch here, plz tell me what is the procession to open a agency.
    thank you
    Hi all

    I have been using the Indian GAS from last 1.5 years and from that time to till today i have asked our Agency to book for 2nd Cylendar and every time they use to say that the booking book we have not yet received it will take time. i am facing lots of problem using single cylendar. Due to that some time they will take 7 to 9 days for delivery till then what will i do.

    Please suggest me where shall i give a complaint for Indian GAS Agency which is providing a cylendar to me

    The GAS Agency is located at KR Puram Bangalore Name: Cavery Agency
    i had booked the gas cyclinder at viswambhara enterprises, shop no.1 assaya road, bangalore-42, first on 6/9/2008 then on enquiring i was told no booking was done.so again on 15/9/2008 booking was done.waiting list no 15897.till today 19/9/2008.i have not received the cyclinder. both cylinder are empty. service hopeless/very very bad since the change of delivery boy- say sisnce last 6 months or more.

    plz help me as soon as possiple
    thanks
    with regards
    vasundhra
    i had booked the gas cyclinder at viswambhara enterprises, shop no.1 assaya road, bangalore-42, first on 6/9/2008 then on enquiring i was told no booking was done.so again on 15/9/2008 booking was done.waiting list no 15897.till today 19/9/2008.i have not received the cyclinder. both cylinder are empty. service hopeless/very very bad since the change of delivery boy- say since last 6 months or more.customer no : 55888

    plz help me as soon as possiple
    thanks
    with regards
    vasundhra
    To
    Respected Sir/Madam
    Customer no : 55888, Distributors address:Viswambhara Enterprises, shop no.40/1 Assaye road, Bangalore-560042.
    Today[20.9.2008] when contactd in the morning, the agency asked to come 2 the office and collect the cylinder. How can ladies and senior citizens carry such a heavy cylinder? Isnt it the duty of the agency 2 deliver the gas at the customer residence. Please look into this matter immediately.
    Thanking you
    Yours faithfully
    Vasundhra.P
    To
    Respected Sir/Madam
    Customer no : 55888, Distributors address:Viswambhara Enterprises, shop no.40/1 Assaye road, Bangalore-560042.
    Today[20.9.2008] when contactd in the morning, the agency asked to come 2 the office and collect the cylinder. How can ladies and senior citizens carry such a heavy cylinder? Isnt it the duty of the agency 2 deliver the gas at the customer residence.no delivery boy they say us to take the gas cylinder, even for old age people, even today there telling us to come and take cylinder. Please look into this matter immediately.
    Thanking you
    Yours faithfully
    Vasundhra.P
    Respected
    sir;

    My self Rehmatali shaik want to no the procedure to take indian gas agency in West Bengal, Tarkeshwar, Hoogly. So can u please guid me the procedure . please mail me on my mail id. i will be very thankful to you if you help me to take the agency of you INDIAN GAS. in west Bengal. i will egarly wait for your reply.


    Thanking you
    Please check everyone in JP NAGAR AREA WITH INDANE GAS . Because all the calenders which comes with Door Delevary are Expired with Date and year. Please return them back if you find any faulty codes with calenders.

    Procedure to check

    Here is how we can check the expiry date of LPG cylinders:

    On one of the three side stems of the cylinder, the expiry date is coded alpha numerically as follows A or B or C or D with some two digit number. For e.g. D06.

    The alphabets stand for quarters -
    A for March (First Qtr),
    B for June (Second Qtr),
    C for Sept (Third Qtr), &
    D for December (FourthQtr).
    The digits stand for the year till it is valid.
    Hence D06 would mean December quarter of 2006.
    the gas connection is in my fathers name as both my parents live with me. I have been getting supply for the last 30yrs. My father expired 10yrs ago and due to having certain formalities like showing of ration card ect, I have to change the connecton on my name. I was asked to provide my fathers death certificate, leagl heir certificate and my ID to prove my address. In spite of providing this, just because my brother and sister and mother names are in the legal heir certificate I have to get NOC from them. The NOC from my mother alone is not sufficent. I even told them my sister/brother reside abroad and have no intention of coming back. Why are we people being harrassed so much just for a gas connection? Im sure there are so many people living in joint families who have this type of connections.
    dear sir
    I Nomita Gupta copmlened you that our gas dealer is iregularly deliver cylinder . I booking cylinder dt-07.1.09 but would n't delivered till date. whose agency name is "GAURI ENTERPRIES " & address is DADA DEV PALAM COLONY NEW DELHI. There for I requist to you please such action on it for further kind consideretion.
    thanks you
    Nomita Gupta
    M-[protected]
    T[protected]
    I HAVE AN INDANE GAS CONNECTION OF 1 CYLINDER, ONE CYLINDER LASTS UPTO 6-7 MONTHS FOR ME AND ON EVERY REFILL, I WAS FORCED TO CHANGE THE GAS CYLINDER WITHIN 3MONTHS EVERY TIME - INSPITE THE CYLINDER BE FULL OR NOT. I TRIED CONTACTING WITH THE AGENCIES REGARDING THIS, BUT NO ONE RESPONDS PROPERLY...
    COULD YOU HELP ME OUT...
    Till date they didn't supply the gas cylendar and our second cylinder is also finished because they told to book cylendar after 21 days and they took 10 or 12 days to supply that means more than 30 days they took to supply the cylendar. I had suffered a lot because of this inconvenience.
    My name is Arun, I'm from Trichur district in kerala. My village name is Kattakampal. I want to sart a new a indane gas branch here. I want to know the formalities to get the license to start an agency.
    Can you help me.
    Thank you.
    Hi,
    I have a HP Gas connection and I was used 2-3 years, but last five years I was not using the connection (I was in abroad); Now I want to start using the connection again. Some of my friends are telling me that my Gas connection may be cut/ expire.

    Could anyone can let me know that, if not using more than 5 years they will disconnect or remove my gas connection?
    mene sri ganganagar se abohar gas transfar karaya kintu 30/3/09 se 18/4/09 tak kanfarmesan letar wapis nahi aaya ham har roj office me jake aate hai to jawab milta ki kanfarmesan letar nahi aaya to kya kare. mob no[protected]
    Respected
    Sir;

    I want to know the procedure to take indian gas agency in district Lucknow, Uttar Pradesh. So can you please guide me about the procedure . Please mail me on my mail id. I will be very thankful to you if you help me to take the agency of INDIAN GAS. . Waiting for your fruitful reply.

    Regards,
    Ankur Shukla
    I want to know the procedure to take indian gas agency in district kurukshetra shahabad markanda. So can you please guide me about the procedure . Please mail me on my mail id. I will be very thankful to you if you help me to take the agency of INDIAN GAS. . Waiting for your fruitful reply.
    mob no:[protected]
    i want to one refill is booking
    Good Morning Sir,

    My name is : SHAIK ALI. I have registered for new indian gas connection on 19th of this month and my registration number is:[protected] and area is Sri Balaji Gas Agency, Prakash nagar, Hyderabad. They told with in one week you will be getting the gas connection. 8 days left, but till date I did not get the new connection. please look in to this.

    Thanks & Regards
    SHAIK ALI
    i am intrested gas agencey in muzaffarpur (bihar)town my contact no [protected], [protected]
    Resprcted sir,
    im from soyat kala district shajapur (m.p) i want to know that is there any vacancy in
    soyat town for INDIAN GAS agency . i will be thankful if you will give detal for main delership in soyat kala . beacause in soyat there is no any gas agency of any company. for that here is very must demand of gas agency . so plese give detail and make trust on us. waiting for ur positive reply sir


    your thankful
    pushkar raj singh
    [protected]
    I want to know about Sarita vihar gas agencies.I have one cylinder,
    Dear sir

    My name is Krishnanand pandey. i live in 1131/2, Indira Naghar N I T Faridabad .. my complt.. is the service of the gas agency is very..bad ... nobady recive the phone...if recv.. the laung .. to talk with cust.. is so bad.. so plz help me.. plz deliver my gas as soon as posible.. i m wating.. last.. for weeks.. but no responc..
    my gas id ::-K27321
    Krishnn pandey
    [protected]
    Hi Indian Gas egency.
    I want to know that how do i get indian gas agency.i stay at NANDED . i want to start a new branch here, plz tell me what is the procession to open a agency.
    thank you
    I HAD BOOKED THE GAS CYLINDER AT Vagirath Gas Agency(Indian gas ) ADD:- Ghoshpara, PS-Bally, Dist.-Howrah-711227, West Bengal(Ph. No.[protected], ON 16.07.09 AND RECEVED GAS CYLENDER ON 11.08.09, IT WAS SURPRISES TO ME THAT THE CYLINDER I HAD RECEIVED IT WAS WRITTEN ON CYLENDER"A07" AND SMALE OUT VERY BADLY .I THINK IT WAS SOME LICKAGE. ACCORDINGLY I CONTACTED TO VAGARATHI GAS AGENCY ON 12.08.09 ADN HE SAID YOUR CYLENDER KEEP IN SAFE DISTANCE AND NO STOCK AT PRESENT SO DELAY TO REPLACE.
    YOU ARE REQUESTED TO PLESE LOOK INTO THE MATTER URGENTLY.
    CONSUMER NO.6882.
    Respected Sir Namaskar

    I am living in Gurgaon since last 8 yrs and regular consumer of India Gas. But from long time I am facing of Booking and getting late home delivery. I have wrote mail before some but till date I could not get any mail or any solution of my problem. It means that you don't solve my problem. or No-body do'nt read these mails. If it is correct then you should close this site either plz solve my problem.
    Because in winter it is too much requirement of Gas. These days black marketing will be start continue in Gurgaon and another place. We wait for delivery but we are getting service too much late approx 30days later. So pls order to distrubuter to mentioned on their board about Next booking and Home Delivery schedule surely.
    consumer name- Manisha tyagi
    Card serial no.-28597, sv.no.&date[protected]/06/2001
    Distributor name- Raghu Gas Service
    28-29, Kamla Nehru Market
    Khandsa Road, Gurgaon [H.R]

    I hope that you will consider my problem and give me solution.
    Thanks with Regards
    your delar nosuplly timley gas short avery cylinder 2kg 3kg & no door delivery payment charge door delivery ujalaa gas agencies gumla jharkhand 835207

    paqwan kumar
    Hindustan Agenciesh gumla
    Hi Indian Gas egency.
    I want to know that how do i get indian gas agency.I stay at Ranchi, Jharkhand-834002. I want to start a new branch here, plz tell me what is the procession to open a agency and send me contact no. to know about it in Ranchi.
    thank you
    i cmplaint against m/s amrit enterprises yamuna vihar delhi 53 & complaint no. is 38646 at our toll no on[protected]. But no action will taken by autorites after given two times reminder. my complaints is that your deleviremen give weight short every times & he have no i card at working days ladies are alone in home if any incident become who is responsible & ur agency person attute r not copartive please action this complaints imediately othervise we r going to RTI thankyou
    Dear Sir,
    I am very much interested in having an Indane cooking gas dealership.But somehow I could not find the right site in the net nor do I know the place/people and process to apply for one such mentioned above.
    I am based in Kolkata.
    Sir, I would be highly obliged if you can assist me for the above.
    Please provide me your contact number & address so that I can contact you directly.
    Awaiting for your reply.
    Best Regards
    Sudip Nag
    hello...sir ...iam Dipak makwana from...taluko dholka...Dist ahmedabd...@ sir yaha pe indain gas ke silynder ki delivery me bahut ghotala chalata he booking ke bad 20 din tak bottle nahi milti...or office ka contact karte hai to thik tarah se javab bhi nahi dete...@please action quickly...thanks...@

    my contact no:[protected]...@
    Respected
    sir;

    My self manish kumar want to no the procedure to take indian gas agency in biharsharif nalanda dist in bihar. So can u please guid me the procedure . please mail me on my mail id(manishkumar08.[protected]@rediffmail.com). i will be very thankful to you if you help me to take the agency of you INDIAN GAS. in biharsharif. i will egarly wait for your reply.


    Thanking you
    To
    HAD OFFIC INDINA GASS

    sir
    I want to know.that how do .gass Agency . stay (RAIPUR nayr villeag naya para Rajem )
    i want start a new branch here . here peopal is very very problam gass .(argent hare cooking gass
    PLz tell me eg. & dellar. plz sent me mail( [protected]@gmail.com )

    Thank

    Indane Gas — empty cylinder delivered to senior citizens

    A rep from Capital Gas Corporation delivered empty cylinder against consumer no 04533 on 28.01.2011 against order no 5857/ 22.01.2011 .cylinder booked in the name of Mukta Hansrani. Shame on CAPITAL GAS CORPORATION for keeping such staff who cheated Elderly person during working day on a cold afternoon 7 took full payment

    Mukta Hansrani
    [protected]
    1083/8-c, chandigarh
    Dear Sir,

    I Have want to know the procedure to take Indian Gas Agency in Himachal Pradesh District Una.So Kindly Update me about the procedure.I will be very thankful to you.My Email ID is rajiv.[protected]@yahoo.com, Phone No [protected]
    My Connection No. 35292, I have booked my gas at telephone No. [protected] on 22/02/2012 we have not received the Gas Cylinder.so I Check my Status on booking at morning she say my new booking no: 06/03/2012 booking no 9619011 Please check out this Problem It shows how they deal with the consumers.And your all cosumer compaint no: are switch off

    Gas Agency is M/s. Hari Singh Gas Service, RZ-914, Prem Nagar, Kirari Road, Nangloi, Delhi - 110 041.

    Please do the needful at the earliest.

    Best regards,

    Narain Dutt
    H. No. B-236 Karan Vihar Part 3
    Kirari Ext.Near Kausik Wali Gali
    Nangloi DELHI - 110 041.
    pleace sir our gas booked 10 feb consumer no 158321 ple deliver our gas urgently tommrow wating your faith fully reply ple deliver our cylinder
    Requset
    Indian Gas Team

    Respected
    Sir v have connection with SriSai balaji gas agencey prakesh nagar hyedrabad AP my counmer no 20326 name of Renuka I W/o Bixpathi reffill booking on 13/10/2012 booking on 4048328 did no recived any reffil rt now sir pl help me i have only one cylinder pl give me a Replay sir pl arrenge the relffil before 28/10/2012 my son school start From 29/10/2012 sri sai balaji Team pl Help sir Tell him to your delivery boys to delivery the reffil at My house Ho.no[protected] indiramma nagar Rasool pura.

    Thanks
    Name Renuka I
    mail Id Krishna.[protected]@gmail.com
    phone Nos [protected]/[protected]
    Respected SIR
    I WANT TO KNOW THE PROCEDURE TO TAKE INDIAN GAS AGENCY.IN DISTRICT AHEMADNAGR AREA IN SHRIRAMPUR (MS)SO CAN YOU PLS GUIDE ME ABOUT THE PROCEDURE. PLS MAIL ME ON MY MAIL ID WATING FOR YOUR POSSITIVE RESPONCE.


    REGARDS
    SANDEEP SONAVNE
    SHRIRAMPUR-413709

    User ID & Password

    I registered all the document but cannot find user id & password

    subsidy had not gained of two cylinder

    I HAD BOOKED TWO CYLINDER BUT I HAVE NOT GOT ALL SUSIDISED CYLINDER. CONSUMER NAME - KAMLESH TIWARI W/O BRIJNANDAN TIWARI CONSUMER NO. 15152 DISTIBUTOR NAME : MOHAN INDANE GAS SERVICE, KANPUR NAGAR, UTTAR PRADESH,

    Delay of gas delivery,

    Booking for consumer no CX6383015 is registered with ref no. 751168 dated on 24/12/2014 but till to date, I have not to received any cylinder.Again booking for consumer no CX6383015 is registered with ref no. 763720 dated on 18/01/2014

    for correction my name spelling

    In my indane gas document my wrong name spelling is SATESH KUMAR. my name write spelling is SHEETESH KUMAR. So please Immediately correct my name spelling because i am not submitted my dbtl form for this mistake.

    Subsidy Amount Not Give My account Rs 600

    My Pass book no is 03392

    cylinder not deliver till now

    Consumer nos 51164 RAJI NAGARAJAN attached with Maruthi agencies Anna Nagar - Chennai. I have booked in online booking on 31.7.2014 but till now we not received the cylinder. Please supply the Cylinder immediately. REGARDS

    Refil not sent even after 3 weeks

    It has been 3 weeks since i booked for a refil. until now i did not get the refil and also i have called them multiple times but everytime they say that they will send it by today eod but they never send.

    my gas distributor is SRI SAILA GAS SERVICE, miyapur, hyderabad.
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      Partha sinha mahapatra
      from Delhi, Delhi
      Jul 17, 2008
      Resolved
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      Resolved

      i am serving in CISF and presently posted at CISF National Response Force BN Mundali, presently i am residing with my family at CDA Sector -7, Cuttack on rent. I do need a new gas connection as i have no connetion up to yet in this regard i went to the Indane gas Cuttack Division and asked for new the person sited there said new gas connection totally closed & when reopened he does not know. we are suffering a lot i like to know when new connection will restarted
      Aug 14, 2020
      Complaint marked as Resolved 
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        krishna kumar
        from Mumbai, Maharashtra
        Jul 17, 2008
        Resolved
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        I m a consumer of Indane gas. My consumer no is 45377 & the agency Name is Sheela agency, J. P. Nager, Bangalore. I had booked a cylinder on 26/06/08 and they deliver it on 03/07/08 and they said they can take booking after 16 days and when i called again after 16 days they are saying they will take booking only after more 10 days and they will deliver the gas after 10 days. the same thing happen june 2008 month. When i called them on 03/06/2008 they said they will take booking after 6 days. After 6 days when i booked and asked booking number, they didn't said anything, even i requested many times. When i called them again 26/06/08, they said there is no booking done for this consumer number and they took again and then they delivered the gas on 03/07/2008. It seems they are harrassing me. Is there any kind of rule supplying gas more than 45 days to 60 days. If it is like that then how can i manage the cooking. I am holding two gas cyllinder but both became empty.
        Aug 14, 2020
        Complaint marked as Resolved 
        Sir,

        Yesterday I have lodged my complaint on the above subject at your website but there is still no action taken by the company in this regard.
        I request for an early delivery of the LPG Cylinder and necessary action shall be taken against the LPG distributor.

        My Consumer No: KA 14993
        Distributor Name: Kay Aar Arts, Filmistan, Delhi

        Yours faithfully,

        Nand Kishore
        Export Inspection Agency-Delhi
        Ministry Of Commerce & Industry
        New Delhi
        To
        1.Indian Oil Corporation Ltd.,
        Represented through Chairman,
        Indian Oil Corporation Ltd.,
        Regd. Office: ‘Indian Oil Bhavan’,
        G-9, Ali Yavar Jung Marg, Bandra (East),
        Mumbai – 400 051.

        2. General Manager (LPG-MO)
        ‘Indian Oil Bhavan’,
        G-9, Ali Yavar Jung Marg, Bandra (East),
        Mumbai – 400 051.

        3. Sr. Manager (LPG)
        Punjab State Office,
        Indian Oil Corporation Ltd. (MD),
        Plot No. 3 A, Sector 19 A, Madhya Marg,

        Chandigarh

        4. Sri Jagdeep Rana,[protected]/[protected]
        Indian Oil Corporation Ltd. (Marketing Division),
        Indane Area Officer,

        Plot No. 3 A, Sector 19 A, Madhya Marg,

        Chandigarh

        5.Mr. Rajesh Kumar Sharma,[protected]

        Indian Oil Corporation Ltd. (Marketing Division),
        Indane Area Officer,

        Plot No. 3 A, Sector 19 A, Madhya Marg,

        Chandigarh.


        6. Director
        Legal Metrology, Govt. of India,
        Deptt. of Consumer Affairs,
        Krishi Bhavan, New Delhi

        7. Dy. Director
        Legal Metrology, Govt. of India
        Deptt. of Consumer Affairs,
        Regional Reference Standards Laboratory,
        Chandigarh

        8. Addl. Secretary
        Department of Consumer Affairs
        Ministry of Consumer Affairs & Public Distribution,
        Krishi Bhawan,
        New Delhi

        9.Govt. of Punjab, represented by
        The Controller, Legal Metrology
        Govt. of Punjab,
        Food, Supplies & Consumer Welfare Department,
        Chandigarh

        Subject:- Complaint against Deep Indane Service, Agency, Majri, District, Mohali.

        Sir,
        I, the inhabitant of Village Mullanpur Garibdass, submit as under:-
        1. That my village Mullanpur Garibdass, which is situated at a distance of hardly 3 kilometers from Chandigarh, inhabits the population of around 12000 people. Of late, every family is solely dependent on Liquefied Petroleum Gas (LPG) for its cooking needs. I wish to highlight to your goodself the very genuine grievance and hardship being faced by me and people of the village, that there is no LPG agency or Godown of the Indian Oil Corporation in the near vicinity of Mullanpur Garibdass.

        2. That the only Gas Agency through which LPG cylinders are supplied in our town, viz. Deep Indane Service, Majri, District Mohali, is situated at a distance of about 12-14 kilometers. There is no door-to-door service for supplying cylinders in my town. The persons running the said agency dictate their own terms for supplying LPG cylinders to the poor inhabitants of the town and sometime charge more price than the fixed by the corporation. There are no fixed working hours of the said agency. The persons running the agency do whatever they like and they unnecessarily harass and humiliate the poor inhabitants of our town. The employees deputed for supplying the cylinders don’t have any etiquette/ manner how to communicate with the customers and they always used such a rough language to the customers. Moreover, the telephone/mobile numbers installed at the agency for gas booking are always out of order. As such, in this computer-age also, one has to waste his/her entire day, sometimes more than one day or two, to get an LPG cylinder refilled from the aforesaid agency, which is very humiliating and embarrassing too. Therefore, I submit number of complaints against the said agency before your goodself which are as under:-

        1. No –door-to-door service is provided to the consumer.
        2. They openly sold LPG cylinders in black in the market.
        3. Communication of the employees deputed for delivery of LPG cylinders alongwith dealing of the proprietor Mr.Sukhwinder Singh with the customers is not good.
        4. Gas in cylinders always underweight and the seal of the LPG cylinders always found broken as the employees deputed in the godown may pilferage the gas.
        5. The phone/mobile numbers installed at the agency for booking are always out of order.
        6. There is no time fixed by the agency for the delivery of LPG cylinders in the area that also in working days. Due to that reason, employees working in the Govt. offices face severe problems.
        7. I don’t have any male member (except my father who is suffering from brain hemorrhage) at home to carry the LPG cylinder from the place where the tractor-trolley of the agency comes in working hours, for distributing the LPG cylinders which is far from my home. I also put my grievance before the Area Manager, Mr.Shakula verbally on his mobile [protected] so many times, though he assured me to sort out my problems but he did not take any action against the proprietor Mr.Sukhwinder Singh. I feel that they both seem to be hand and glove that is why my genuine problem is not solved.

        Your are, therefore, requested to kindly look into the matter and take necessary action against the erring agency and sort out the aforementioned problems faced by me and make necessary arrangement for opening a Godown or LPG agency in the Mullanpur Garibdass, at the earliest so that the residents of our town may not be subjected to any further harassment and inconvenience.
        Thanking you.
        Yours faithfully,

        Dated : 28.2.2008 [ SUDHIR KUMAR ]
        s/o Nirmal Singh, V.&P.O Mullanpur Garibdass, District Mohali.
        Consumer No.D-3111

        LPG — broken seals and pilferage from LPG cylinders

        I'm Dr. R.V. Singh on transfer from Ahmedabad to Lucknow. I am shocked to observe that Indane is meting out step motherly treatment to its customers at Lucknow (may be in entire UP). While at Ahmedabad we used to get cylinders sealed with an aluminium cap, which could not be (in normal course) tampered with, but in Lucknow all cylinders are delivered with a plastic tape wraping. All refils that I have received here last only 28 days on an average, while at Ahmedabad they would last 47 days.
        The delivery boys, upon taking the delivery from the godown, siphon about 2/3 kgs of LPG to 5 kg cylinders (sold by the shops along side the UP towns).
        None raises a voice, for obvious reasons (need I explain them?)
        However, Indane, on its part can definitely address the problem by making it mandatory to provide aluminium seals and a plastic tape seal over it and ensure that the cylinders are delivered at the consumers' doorstep in that condition.
        Its a matter of grave concern to observe that a PSU of the stature of Indian Oil has cannived with the mafia to put the ultimate consumer at loss by allowing the dealers/ delivery boys an opportunity to tamper with the LPG refils.
        Earlier also I have written in this very site, but in vain. Would anybody listen, please!!!...
        I had booked my refill with DK agencies in JP Nagar, Bangalore. Consumer#23280 on 12th Jan 2009. The ticket# given is 3855.

        They had promised to deliver in 4-5 days. It is over 10 days now and every follow-up call results in empty promise of delivery the same day.

        I suspect they are delivering out of turn keeping innocent consumers waiting.

        Your intervention and feedback is appreciated.

        Your Sincerely,

        Sampath Iyengar
        E002, Adarsh Palace,
        47th Cross,
        Jayanagar 5th Block,
        Bangalore
        560 041
        Tel [protected]

        Indian Oil — Non Delivery of LPG Cylinder

        Sir

        I am a consumer with IOL's dealer in Sahibabad M/s Yadu Indane Gas Seva (Consumer Number 12112) .
        I find the services of my IOL dealer very careless and irritating, getting refill is always a problem. Needless to mention, the problem o[censored]nderweight cylinders.

        I had requested a refill on 13.01.2009 and it has not been delivered yet. We were told that it will take 8-10 days. After that, on enquiry we were told that it will be delivered in a day or two. Then they started saying that the house was locked. Which is impossible and can be proved.

        Now since last 3 days - they are saying that the cylinder will be delivered tomorrow for sure.

        Yesterday (05.02.2009) at around 2.30 they said that it will reach at 3.30 pm but it didn't.
        After 5.30 pm no body picked up the phone.


        Sanjaya Kumar Singh
        I m a consumer of Indane gas. My consumer no is 38695 & the agency Name is K2 interprise, sarita vihar, N.Delhi. I had booked a cylinder on 07/02/09 and they are not deliver till now, i have visit two and three time always they said we will send you tommorow or you have to come in the morning at 6 o clock, Ad they said also some times there is no booking done for this consumer number and they took again and then they delivered the gas on 03/07/2008.whenever i have booked verbally on thier booking counter two times they have not give booking no and all that It seems they are harrassing me. Is there any kind of rule supplying gas more than 45 days to 60 days. If it is like that then how can i manage the cooking. I am holding two gas cyllinder but both became empty.this situtaion advise me that i look for other gas agency like bharat petrolem like, plz take action agains it otherwise will be voilet faith cusumer like me treally .

        Thanks & Regards
        ISRAR ALAM
        I want to done double cylinder instead of single cylinder becouse it becomes highly problem when gas is last. in this connection I have been trying for two years for double connection but it is says that no this time no any order is given this time for double connection. please give order immediatly and oblige you.
        Thank you.
        From
        Surendra Kumar
        C/O Deep Juoti Gas Agency, Pandu,
        Anand Nagar, Adabari, Guwahati - 781012.
        Dear Sir

        I want to make a complaint for the delivery of cylinders.
        This is about Harson gas service SCF 02 Gaini Zail singh Nagar Ropar
        They usauly do not deliver gas in time. People do not Know complant reguster.

        Behaviour of Staff of Harson gas service is not very good they do not who to talk.

        you have to take an action on it.
        I book my gas on 08.10.09 but till date there is no delivery

        Regards

        Pardeep Sharma

        indian — late dilevery

        late dilevery

        Dear Sir,

        we wish to inform you that we are resident of shiv chandra path-2, near svd school kalimandir road, hanuman nagar, kankerbagh, patna-800020, and user of Indian gas . In our Area rashmirathi Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

        our consumer no.U14141
        booking date is 03.11.2009.

        but regret to inform that till today (17.11.2009) we have not received .
        we request you to kindly look into the matter and do the needful if possible.

        Best Regards

        vijay kumar
        mob:- [protected]
        Dear Sir,
        I am LPG Gas Consumer. I deal with Vasant Kunj Gas Agencies Chatterpur New Delhi . My Consumer No 16815 My problem is after booking they have not supply the gas home delivery. and always there Telephone no 26803377/26803399 is falier

        Presently I have booked the gas on 05.12.2009 at 11.45 am th. tomo gas booking no 25611031 my booking no is 1 . But I have no deliver gas cylender. I can not understand our cylender book or not . how I can know we are booked or not they open on 10.00 Am To 4.30 PM and my my office hour 9.30 am to 5.30 PM ..

        I request to you please solve my problem.
        Thanking You,

        Rajendra Kumar Bharti
        86-A, Rajpur Khurd Extention
        Near RAm Mukahl Dyal Yog Mandir
        Chatterpur Road, New Delhi 110068
        [protected]

        indian — LATE DELIVERY OF LPG FILLING CYLINDER

        DEAR SIR,
        SUBECT- LATE DILEVERY OF LPG FILLED CYLINDER

        WE INFORM YOU THAT I AM USER OF LPG INDIAN GAS. I AM CONSUMER ON VICKY GAS AGENCY, B-15, SHOPPING COMPLEX ,
        TAGORE GARDEN N. DELHI.
        OUR CONSUMER NO- 8554
        BOOKOIN DATE[protected]
        BOKKING NO- 25 (troma )
        REGARGD
        KEISHNA DEVI
        H.NO -WZ -283/368
        VISHANU GARDEN EXTN.-1
        (m) [protected]
        E-MAIL - [protected]@yahoo.com

        indian — non delivery of lpg cylinder

        i family staying in new delhi uttam nagar mohan garden my consumer no rf 04993 distribute raj flame i have booked gas on 21 feb 2012 but till date he is not deliverd cylende i have also previous month booked gas but same my wife asked him why he is delaying the gas delivery he is answered main greeb admi hoon karna padta he is sale my booked cylinder outsider
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          H
          H.S.PANCHPAL
          from Surat, Gujarat
          Jul 17, 2008
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          DOCKET NO.[protected] DTD. 07.07.08 BOOKED FROM INDIAN OIL CORPORATION LTD., REFINERIES DIV. SCOPE COMPLEX, CORE -2 NEW DELHI TO CHIEF MATERIALS MANGER, IOCL, GUJARAT REFINERY, BARODA.. TILL DATE WE HAVE NOT RECEIVED THE DOCUMENT. PLEASE CONFIRM AT THE EARLIEST.

          H.S. PANCHPAL
          SR. MATERIALS MANAGER
          IOCL, GUJARAT REFINERY, BARODA
          TEL NO.[protected]
          SUB: COOKING GAS BOOKING.
          1) MY GAS AGENCY M/S. NURSINGHKRUPA AGENCY/AKOTA IS NOT ALLOWING TO BOOK ANOTHER CYLINDER BEFORE 20DAYS (FROM THE DATE OF FIRST CYLINDER ISSUED).

          2) AFTER 20 DAYS THEY ARE TELLEING THAT YOUR CYLINDER WILL REACH WITH IN ANOTHER 10 DAYS.

          3) AFTER 10 DAYS THEY ARE SAYING THAT IT WILL TAKE ANOTHER 3/4 DAYS.(I.E. I HAVE BOOKED ON 8TH, 0N 19TH (TODAY) THEY INFORMED THAT IT WILL TAKE ANOTHER 5 DAYS.

          THESE PEOPLE ARE HARRASSING THE PEOPLE LIKE ANY THING.

          IS IT A JUSTICE TO YOUR CUSTOMER? KINDLY AMEND THESE RULES AND DO THE NEEDFUL.
          S.K.NAIR, CUSTOMER NO.155453,
          B14, DEEPDARSHAN SOC.NO.1
          ATLADRA, BARODA 12
          PHONE: [protected]
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            D
            DR KN PRASAD
            from Chennai, Tamil Nadu
            Jul 16, 2008
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            1. it has been long standing practise of m/s subhchandni gas service, patna which charges Rs20/- for booking refills by phone and Rs.10/- by booking through messangers.
            2. that the agency had refuses to book the gas refiils on 9th july simply because i had not purchased coupons.
            3.that the practise adopted by this particular service is arbitrary and illegal only to extract money for customer.
            4.it is therefore requested to take proper action against m/s subhchandni gas{domestic} service, patna so as to stop such malpractice causing inconvience to your old customer


            NAME: DR KN PRASAD
            ADDRESS: BIRLA MANDIR ROAD, PATNA-800001
            TEL NO:[protected]
            DATED:17/07/2008
            PLEASE TAKE STRICT ACTION.

            THANKYOU.
            Inspite of serious complaints the Company failed to take prompt action.In my case (Customer No:25504) M/S Mukund Enterprises the gas supplying Agency at Barkatpura on 3-9-2010 refused to book re-fill since they have already sold it in Black.Complaints made to Controlling authorities resulted in nothing'
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              S
              Shailesh Kumar sinha
              from Gurgaon, Haryana
              Jul 16, 2008
              Resolved
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              Resolved

              Dear Sir/ Madam,
              I am a Central Government employee, working as Deputy Director in Survey of India. I have recently been transferred from Bhubaneshwar to New Delhi as Joint Director of DSSDI Project, which is a top-priority time bound project of Delhi Government and Survey of India.
              Consequent to my transfer I am residing at Mehrauli, New Delhi. I approached with my Transfer Voucherissued by Kleen Gas Agency, 26 SCR, Kharvel Nagar, Unit III, Bhubaneshwar, to nearby LPG Distributors but my experiences with them have forced me to lodge a complaint for redressal of my problem.
              To begin with, I approached Sona Enterprises, Masoodpur, Vasant Kunj, New Delhi on 5-7-2008 with my Transfer Voucher and NOC Affidavit as my Residence Proof. After inspecting my documents, I was advised by the proprietor to bring a Certificate of Residence duly issued by my Department (Survey of India) and assured me that the Gas Connection will be issued immediately on submission of the Certificate. I contacted M/s Sona Enterprises over phone immediately on collection of the desired cetificate from my Department. But surprisingly, as soon as I informed them that I am ready with the Certificate and am shortly starting towards the Gas Agency for completion of formalities, they turned a volte-face and told me that there is instruction from Indian Oil not to issue any Gas Connection on Transfer.
              Again, I approached M/s Sai Sharma Gas Agency, Secor P, Pocket 1 Vasankunj, on[protected] Phone nos.[protected], 26134492, [protected]. The Agency inspected all my documents and found them in order, but expressed their inability to issue me Gas Connection immeditely, as they were short of stationeries and advised me to come on Monday[protected], but only after confirming over phone.I contacted them over phone in the morning of[protected]. They informed me that they have still not got the stationery and asked me to contact in the afternoon. When I contacted them in the afternoon, they suddenly changed their tone and expressed their inability to provide me Gas Connection against my Transfer Voucher in near future saying that they have been instructed by Indian Oil not to give any connection on Transfer now.
              Such attitude of the LPG distributors is putting me in immense mental agony. Even though I have come here on Urgent Task of Government, such dilly-dallying tactics of the distributors is also preventing me from fully concentrating on my job in hand.
              I request you to kindly look into the matter and instruct M/s Sai Sharma, Vasankunj, who are the LPG Distributors in the locality I reside, to immediately provide me Gas Connection against my Transfer Voucher. I shall be greatly obliged if you kindly inform me regarding the redressal of my grievance at my e-mail ID [protected]@yahoo.com.
              Aug 14, 2020
              Complaint marked as Resolved 
              i have a LPG connnection(single cylinder) from pushpak gas distributor, kalawad road, rajkot, gujarat.Whenever i call him for a gas cylider he did not attend the call at most of times. wnen ever he attends the call he says that delivery will be in 10 days.i have only one cylinder and it is very diffcult for me to make arraingements for these 10 days. further whenever i say for second cylinder he replies that the company is not issuing 2nd cylinder. This problem is persisting forthe last 4 years. The behaviour of that dealer is very uncourtious.
              Customer No. 14615
              porm for trnsfer of address
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                Debaki Basu
                from Hyderabad, Telangana
                Jul 16, 2008
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                I want to take a new gas connection at Hyderabad. But, since 5 months I went to one of the Indane Gas Agencies near to my recidencial area and they are telling that we dont have any new gas connection right now. Every week I enquire about the new connection but they telling like this way.
                Dear Sir/Madam,

                This is Rajesh Kumar; residence is in 28 sector of Faridabad (Haryana). I need new gas connection. To get new gas connection I went to Rainbow Gas Agency of Indane Gas in 28 sector, Faridabad on August 2007. That time they said correctly stock is not for new connections; new connection may be open after two-three months.

                After three when I went again to Rainbow Gas agency, 28 sector-Faridabad, the answer was same as on august 2007. Since august 2007 Rainbow Gas of Indane Gas answer is same till date.

                Please help me to get a new gas connect.

                Best Regards,
                Rajesh Kumar
                Mobile No. [protected]
                Delivery boy is taking extra amunt additional charges is taking from the cutomer.
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                  M
                  Mahabaleshwar
                  from Bengaluru, Karnataka
                  Jul 16, 2008
                  Resolved
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                  Resolved

                  The agency had delivered a cylinder on 12th of July 2008 as I had booked a few days before. But the stock they had delivered had a problem as i observed on the next day[Sunday].

                  On the next working day i.e. on monday 14th July 2008 I raised a complaint on this issue with the agency.

                  The reply from them is they will be sending mechanic for rectification.

                  Today it is 16th of July 2008 and their answer is the same [they will be sending immediately]. I am calling on daily basis atlest once in a day since[protected].

                  If this is the case what do you mean by service; If possible don't give wrong commitments.

                  Regards,
                  Mahabaleshwar
                  Mobile:[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  THIS IS ONE OF THE WORST GAS AGENCY IN BANGALORE. THEY ARE NEVER BOTHERED ABOUT THE CUSTOMERS. i HAVE A SINGLE CONNECTION AND i HARDLY BOOK ONCE IN TWO MONTHS OR SO. THESE PEOPLE HAVE PROVEN WORST AT THE WORST SITUATIONS BY NOT DELIVERING ON TIME.

                  THE MOST WORST THING IS THEY WONT LIFT THE PHONE EVEN THOUGH WE CALL THEM CONTINEOUSLY FOR BOOKINGS.

                  SOMETHING SHOLD BE DONE TO THIS.
                  Worst Service-Rashmi Gas Agency Bangalore

                  We have booked the gas on 21 Jan 2009. Inspite of repeated calls and reminders they do not provide the customer satisfaction. They just bang the phone without any clarification. It shows in the bill the delivery date is 02 Feb 2009 but we have received on 10 Feb 2009. It my humble request to take necessary action towards this agency. we are facing this problem a more than a year. I have no idea, what is the use in having double cylinder, When we receive for single cylinder procedure. When we have double cylinder there should be a proper formalities. It is highly pathetic of this agency.

                  The consumer number is 9295 in the name of Mr. Ananda Rao.
                  Address:No 560, Kuvempu Road, Ward No 6,
                  Udaynagar, Behind Tinfactory
                  Bangalore 560016

                  Regards
                  Shobha
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                    A
                    Anoop Dwivedi
                    from Karaikal, Puducherry
                    Jul 16, 2008
                    Resolved
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                    Resolved

                    Dear sir,
                    This is to inform u that M/S Sonali Gas Agency Kateya, PO- Kateya, Dist Gopalganj (Bihar) has made a regular practice to provide the Refill Cylinders after complition of 60 days only from its last issue. Whereas we know that as per IOC regulations after 21 days of last receipt refill cylinder can be obtained.and he is supplying LPG to domestic consumer 5 kg less than its standard weight too.We request your good self to take immediate action against them.

                    Thanks& regards
                    Anoop Dwivedi
                    Vill. Banaraha, PO Sohanaria Dist- Gopalganj (Bihar)
                    Mob. [protected].
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I agree to stop this type of corruptions and the aforesaid issue.
                    Jago Grahak Jago !!!

                    Thanks
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                      D
                      dobhalg
                      from Delhi, Delhi
                      Jul 16, 2008
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                      I am a public Sector Employee, recently shifted to faridabad and living in Sector 41 Faridabad. I wanted a new domestic gas connection from Rama Gas Agency, sector-21 C, Faridabad, Haryana. I completed all the documentry obligation, but the agency is not saying that new connections are closed now a days, i have also talked to Indian Oil field officer of the area but he is also saying the same thing.
                      Please help me as soonest possible as it is basic requirement for living.
                      I am a private Sector Employee, shifted to faridabad and living in Green field colony Faridabad. I wanted a new domestic gas connection from Mohan Gas Agency, Near Kaniska Apartments, Sarai Khwaja, Faridabad, Haryana. I completed all the documentry obligation, but the agency is not saying that new connections are closed now a days.
                      Please help me to get one connection.
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                        R
                        Rajesh Gupta
                        from Delhi, Delhi
                        Jul 14, 2008
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                        Sir,
                        We have booked Indane gas cylinder in delhi. The cylider was delievered to us (voucher no.220204). After 1 hr we noticed that cylinder is leaking. The very moment we complaint to Indanr helpline to replace the defected cylinder before any mishappening. We try to opem their website www.ioclbiz.com, but it also not opening.

                        We call them 4-5 times and visited them, they always said we are coming in next 1 hr. But that 1 hr never came.

                        We got irritated we the service of Indane gas.

                        Please tell us what we can do.
                        Resp sir/madam
                        yesterday I have gone for the booking of the cylender in your local agency in Dhuri disstt sangrur-148024
                        .But there is a ur staff member named Surinder kaur misbehaved me and took my copies with her and not given to me.
                        she also not booked my cylender.
                        I have also come to know that she sells the cylenders in black to the people.
                        It makes bad reputation of the company .
                        please take a strict action against this lady and give me my copy back.provide me the cylender also.my booking order no. is 9869
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                          S
                          Sharad Kr Agnihotri
                          from Delhi, Delhi
                          Jul 14, 2008
                          Report
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                          I am a customer of indane with customer no 13953 and have been registed with neelkanth Gas New delhi . I booked my gas cylinder since last two week, till 12 July 08 with Indian Gas toll free service (No-1260). No delivery has been made by the agency. I request concern authority look in-to this matter.

                          Looking forward from your side.

                          Thanks a lot in Advance.
                          Sharad Kr Agnihotri
                          RZK 15-A Main gandhi Mkt
                          West Sagarpur, New Delhi-46
                          Mobile- [protected].
                          Sir myself Rakesh Varshney from meerut. sir there is a problem occured - problem is - under weight 5-Kg. my connection no. is --- 4402
                          please take action on it.
                          Thank's

                          Rakesh Varshney
                          40/25 c- shiv shakti nagar meerut
                          mob.- [protected]
                          Dear Sir,
                          Late delvery in Gas cylender Sir my name is Sanjay Kumar Verma Indian Gas Comsumar No is 12036 my Connection is Pahan Gas Agency in Jharkhand at Jamtara Dist so He did not delever the properly. sir my mobile no is [protected] please give me the right advice
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                            S
                            SA9
                            from Pune, Maharashtra
                            Jul 13, 2008
                            Resolved
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                            Resolved

                            There is a serious problem about non-delivery of gas cylinder. I have been facing this problem innumerably. Complaining once & then getting one cylinder after much head ache is not the solution. I want to know waht is the way to set right these gas agencies for Indian Oil Corpr? Is there a compaint number where one can compain about them?
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Indian Oil Gas Connection — second cylinder not issuing

                            Dear Sir,

                            I have approached to my gas dealer Banjara Gas Service, Yousufguda- Hyderabad for second cylinder in 2003 and repetedly approachig to the dealer but till date not issued to me. In the year 2007 July he has given booking no. (9355) and whever I go there he tells some or othre story but nothing is happened.

                            Please do the needful.

                            indian oil gas — not issuing

                            sir they r not issuing gas. cell no.[protected]
                            I have booked for gas delivery at Bharat Gas- Laxmi Gas Agency, Bhubaneswar since last 2 months. But till date (17.08.2011) there was no response. After each visit to the agency they only said that "tomorrow the gas will be delivered " since last one month. Not only this time this situation faced by more and more customers booked with this agancy. Please take an action for solving the problem.
                            Sir
                            I was customer in Magadh gas agency, Kurgy, Patna. One week back suddenly I came to know that
                            the agency has been sealed and the customers will now have to shift somewhere else.As told by the
                            gas agency we have to submit the original paper of the gas connection.The blue book is with me but it
                            seems that the original paper have been misplaced somewhere else or have been received by the
                            Magadh gas at the time of getting connection by transfer.I tried my best to find out the original paper
                            but invane.Now since I have problem of gas scarcity what shall I do.Kindly do help me.

                            Yashjit Kumar
                            Consumer Number - 948(Magadh gas agency)
                            S V R No -808095/ 16.6.2007( Rajdhani gas agency)
                            Consumer Number - RD 21044 ( Rajdhani gas agency)
                            HI IOC
                            This complain regarding my LPG gas connection booking request.
                            I had book a new LPG connection with Sona gas enterprises on 17 July 2012 booking no 8282. But till date I did not get any response from their side. I visit over there 3 time scence booking date. And every time they told that u will get the connection next month.
                            But today they are saying we will give you a connection but you have to give in written that you don’t have any problem with non sudisidized connection. Any every slender will be charge 900 + Gas stove _pipe and regulator and lighter (5300RS) and I think I have to o get 6 subsidize slender. Which they are denying.
                            Then I say that I have done booking last 4 month back and then changes were 4300. And i[censored] changes the charges then I should be eligible for 6 subsidized LPG cylinders.
                            This is very frustrating situation I am using induction cooker and I can’t continue with it.
                            Have you make this policy (new connation will be given non subsidized rate)?
                            IF yes then what is the meaning of booking. I am putting my request 4 times. Every time I got response from you side.
                            So please help me. Looking for solution from your side ASAP.
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                              Krishan kant Gupta
                              from Mumbai, Maharashtra
                              Jul 12, 2008
                              Resolved
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                              Resolved

                              I am a resident Of Jhansi, I am taking my Indane Gas cylinder from"BUNDELKHAND GAS SERVICE".

                              I HAVE BOOKED MY CYLINDER ON 22/6/08, BUT TODAY I.E 13/7/08 I HAVE'NT RECEIVE MY CYLINDER.
                              THE AGENCY NO.IS [protected], [protected] & IT IS ALWAYS BUSY NO ONE LISTENS THE COMPLAIN.

                              SO DO HELP US MY NO. IS [protected], MY CONTACT DETAILS IS B-70 AVAS VIAKS COLONY, JHANSI.
                              MY COSTOMER NO.IS TSB1042 AS IN MY BOOKING DIARY.

                              THANKS
                              PLEASE DO HELP US.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              already booked the gas cylinder the gruhalaxmi gas boy came to the my residence on 20.08.2010 at 17:45 my door locked when I came to my house see your notice thanking you for your information.Further it is informed that please send cylinder as early as possible
                              my custer no. 31326-A, IDPL Colony, Balanagar, Hyderabad
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                                R
                                ritu pandey
                                from Lucknow, Uttar Pradesh
                                Jul 12, 2008
                                Resolved
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                                sir, i would like to inform you that i am having gas connection by the name miss ritu pandey i am having my connection with ram raja gas service in jhansi . sir from past 15 days they are troubling me by not changing my leak cylinder, i have call them several time and told my complain they dont listen to it, they always give excuse that their is no cylinder in the company because there is sortage and reffling is not coming, so sir it will be very kind of you to solve my problem as early as possible. my gas connection no is r-1599 name ritu pandey
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                My consumer no. 30448 with Patparganj Gas Service, a distributor of your company. Contact no. of the distributor is[protected]/[protected].

                                Today I have been delivered gas cylinder for the sixth time by the above distributor in the lats 3 months. Everytime I have been supplied with a defective cylinder it has turned out to be a defective one and most alarmingly four out of six times the above distributor has supplied the same with leakage thereby leaving us to face a dangerous situation. Today the cylinder was delivered at 05.30 in the evening and by the time the leakage could be detected the distributor had closed its office.

                                One can now understand what kind of grave situation we are now facing. I sincerely suggest that an enquiry be done on this issue. I do suspect that an organised racket may be involved in it where the above distributor may also be a part of it.
                                NISHA DEVI AGRAWAL,
                                GANJ BAZAAR, KHARSIA,
                                DIST.RAIGARH (C.G.)

                                CONSUMER NO:V-2744
                                CARD SERIAL NO. 90177
                                SV NO. AND DATE: 3411273 &[protected].


                                Sir, I had been delivered a defective gas cylinder on[protected] from VIBHUTI GAS AGENCY P.O. KHARSIA PIN 496661 DIST. RAIGARH ( C.G.). Gas from the cylinder is being leakaged. We had written a complaint letter to their office but no action had been taken necessarily till time. Please, take necessary action against the agency. The phone nos. they had given are [protected], [protected] but whenever we call no response is given to us.
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                                  BRAJESH KUMAR CHATURVEDI
                                  from Bengaluru, Karnataka
                                  Jul 11, 2008
                                  Resolved
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                                  Resolved

                                  I had taken transfer voucher (No.-0068477, dt-26/07/2006) from Durgachak Gas Agency, Haldia west bengal for transfer of my domestic Indane gas connection from haldia (W.B)To UdaiPur (Rajasthan)
                                  Since in Udaipur i was residing in remote place & cokking gas was provided by my company, I had not submitted the TV to indane gas dealer & not taken connection there.
                                  Recently I had been transfered to Rajgangpur, disst-Sundargarh (Orissa) & now here local Indane dealer M/s Rajgangpur Gas agency not accepting my TV & not issuing me gas connection and telling that this connection is expired
                                  I an helpless, Kindly assist me to get renew my connection
                                  regards,
                                  Brajesh Kumar Chaturvedi
                                  Qtr. No.-3/93
                                  OCL Colony
                                  P.O.-Rajgangpur
                                  Distt-Sundargarh
                                  Orissa-770017
                                  Mob-[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I had taken transfer voucher (No.-[protected] Dated- 19/12/2011) from Jalpaiguri District Central Co-Operative Consumers Stores Gas Agency, Jalpaiguri West Bengal for transfer of my domestic Indane gas connection from Jalpaiguri To Dumdum ( Kolkata - 28 ).
                                  I have submitted the TV to local Indane dealer M/s Chiradeep Gas agency, Dumdum Park Kolkata on 20/12/2011 ( Ph No- [protected] ) but till date I have not received any connection.
                                  I an helpless, Kindly assist me to get my connection as early as possible.
                                  With thanks.
                                  Biswajit Das
                                  99/62, Flat No- 2A, 2nd Floor
                                  Jessore Road
                                  Kolkata- 700028.
                                  Ph No- [protected].
                                  Email ID - mr.[protected]@gmail.com.
                                  zdv
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                                    A
                                    Arvind kumar
                                    from Delhi, Delhi
                                    Jul 10, 2008
                                    Resolved
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                                    Resolved

                                    Sir,
                                    I have registered for new domestic gas connection on 15.05.08 at Kishor Gas Service, 311/15/3 Prince Anwar Shah Road, Kolkata (West Bengal), My booking sl no. is 88, Number: [protected].
                                    I have made several contact to the office after booking but only one response is getting "New connection is not started" althogh i read in news paper on 3rd week of may that new coonection is available with revised rate.
                                    So kindly give me message through mail why it is getting too much late.
                                    Yours faithfully

                                    Arvind Kumar
                                    Gr Floor,
                                    39, Russa Road (south),
                                    3rd lane kolkata-33
                                    (West Bengal)
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      m m dixit
                                      from Khammam, Telangana
                                      Jul 9, 2008
                                      Resolved
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                                      Resolved

                                      I am the consumer of indain oil LPG having a cosumer No 35884 attached with Kanpur Gas & allied agencies having it officice at The Mall Kanpur .This disrtibuters is indulge in converting the domastic cylinders into commercial one by refilling the commercial cylinder from the domastic one and openly selling it for the commercila use while in other hand the domastic consumers are not being supplied in the name of shortage at comapny lavel .he is selling a self printed slep at the cost of Rs 50 /when I refused to by it the distributer has net been supplying me lpg for last three months .the distributers shows his self a congress party leader and claims that no officer is able to do any thing against him, even alok chowdhery IOC officer knows the facts but he never intertains any complaint against him, whether it is madatry to by the slip at cost of Rs 50/ frim the disttributers ? whether there are no rules to control the malpractice ? whether the person shows his self as congress leader has right to black marketting and non supply or to create the shortage in the name of comapny poloicy ?
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I am a consumer of Sonker Gas Agency, Arya Ngr, Kanpur. Since I am away from Kanpur most of the time I do not get it refilled nor ask anyone to collect the LPG in scarce time also.

                                      Two weeks ago I approached the Gass Agency for booking I was told that my name has been blocked by Indian Oil (Lucknow) and a refill will be allowed only if I buy a rubber tube from them.

                                      On approaching the concerned officer of Indian Oil Mr. Sudhakar on cell # [protected] I was told that this will not happen in future.

                                      Today 3rd Oct 08 I approached the said distributor for booking but was told that he can manage it this time but in future he may not be able to get my gass refilled and also told me that my connection will be tranfered to some other agency.

                                      The above fact has been mailed to the Lucknow office of Indian Oil Corpn.

                                      A nice policy !!
                                      I booked refill gas on 17th june 2009 on my connection no M-6824 Mohan Gas Agency Barra Kanpur.On 01July 2009 deliveryman came to deliver leaky refill and he did not let me check it.Ultimately I did not take leaking refill.I am deeply hurt by agency's customer service.
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                                        santosh narwade
                                        from Port Blair, Andaman and Nicobar Islands
                                        Jul 9, 2008
                                        Resolved
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                                        Resolved

                                        Charging Rs. 372 for one cylinder & not supplying bill

                                        I under signed is a consunmer of indane gas company and my consumer number is 2250 i am a consumer of M/s Omkar Indane Kundalwadi and resides at biloli. M/s Omkar indane kundalwadi supply the gas cyclinder at biloli through sub dealer.
                                        on dt. 5.7.2008 one Gas cyclender of 14.5 kg was supplied to me and subdealer demanded me of Rs. 372 for one cyclender of 14.5 kg. I have asked him for receipt but he has not given to me for Rs. of 372....
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