[Resolved] Indian Oil Corporation [IOC] — Gas cylinder subsidy
Kolkata, Kolkata District, West Bengal, India
Well i lodge a complain srn no:2482837 on 02/01/2016 regarding non receipt of subsidy amount against the booking ref no: 422143 booked on 22/12/2015. I got the cancellation message on 24/12/2015 though i got the delivery of the cylinder but did'nt got the subsidy amount in my bank account. For this i lodge a complain and even called at helpline number. Everytime got the response that the server is down.
Kindly do the needful my details are as follows;
name: poonam lall
consumer id: 35958
Complaint marked as Resolved Jul 6, 2016
[May 19, 2016] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified SupportIndian Oil Corporation [IOC] Customer Care's response, Jun 03, 2016
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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