I have two accounts with iob as per details given below :
Iob, rangarajapuram branch - sb acc : [protected]
Iob, tenkasi branch - sb acc : [protected]
I am using apple i phone6 and downloaded your mobile banking application for my use. Though i registered in both the above branches for operating your mobile banking application, for the past 6 months i am struggling to get mpin thru sms to my registered mobile for start using the same.
Despite my repeated visits to both your above branches, though they also tried, they could not help me and the fact as on date is i did not get proper support from iob to use your mobile banking application. Due to very poor customer support by your branches i practically reduced my banking activities with iob.
It may kindly be noted that no one is having that much time to make repeated visits to the banks on these issues. Using net banking and mobile banking services is mainly due to avoid visits to the branches and to allow them to perform their duties properly without much of disturbance. Since i am so tired of the services by iob, i already transferred few of my fixed deposits to some other banks. Still i have two deposits with you and being a very old customer of iob and my first bank account was with iob only i thought of continuing with you. Though i am dealing with many other banks with two accounts i never faced such a problem in operating their mobile banking applications of those banks.
With repeated follow up my complaint was accepted by your csd only on 27th nov. 2017 and the complaint id:[protected]. Was this information helpful? | 
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