Indian Overseas Bank — amount deducted but transaction failed

Address:Mumbai City, Maharashtra, 400018
Website:Vortex Netsol

Hello,

I was doing payment through internet mobile app (Vortex netsol). While making payment amount got deducted but transaction failed. The amount was 5990rs. Mode of payment - net banking. I have attached screen shot of transaction.

Saving account number - [protected]
Branch name - worli (Mumbai)

Please help me for this.

Waiting for your positive response.

Thanks in advance.
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Today 177rs 3 times debited from my iob account..I don't know what is going on..I want clear information about this..I need my money to be refunded..Why it is happening without any instructions?The bank should take action and provide information about this reduction of money from my account..Reply me as soon as possible..

On 24.12.18 two unauthorized debit of Rs.3500/- & Rs.3000/-in my SB.[protected].These two transactions were made on 18.12.18 for which Debits & credits are made in my A/C.What you have made on 24.12.18 was wrong. So please refund & credit the amount in my A/C.at the earliest.I have two ECs on 28th inst.
A.KAASI
Mob:[protected].

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