[Resolved]  Indian Overseas Bank — atm withdrawal amount not received

Hi,

Account number - [protected]
Complaint number[protected]

I have withdrawn the amt of rs 5000 in 2nd may 2018 but no amount received from the machine, for the same i have raised the complaint buy no response received.

Really disappointed with the service. Waiting for the response and appreciated in advance for the response.

Regards
Subbiah
[protected]
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Jun 24, 2018
Complaint marked as Resolved 
Indian Overseas Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Indian Overseas Bank Customer Care's response
Sir/Madam,

Request Registered..Please Note ID No:[protected] for viewing status later

Date of Acknowledgement 21/05/2018
Indian Overseas Bank KILASAVALPATTI
Request ID [protected]
Request Date 21/05/2018
Name A NACHAMMAI, A SUBBIAH
Details ATM AMOUNT NOT RECEIVED ON 02 MAY 2018. NFS684394O020518X7343 KINDLY REFUND ASAP.
Current Status Request Registered

Track Status here: https://www.iobnet.co.in:4003/iobgramscust/cust_enq_menu.asp

IOB - Touching Hearts, Spreading Smiles.
Complaint comments 

Comments

Respected Madam/Sir,
Good afternoon, I Sukanta Kumar Sahoo, Pipili, Puri, Odisha had open a SB account of my mother in IOB, Gudia Pokhari, Siula under Puri district, Mater is that, a subsidy amount of SBA (Latrine) Rs.12000/- already credited to my mothers account but the BM refused to her with very critical language

Please take action
sukanta@singer's reply, May 17, 2018
Respected Madam/Sir
I Sri Sukanta Kuamar Sahoo have opened a SB account of my mother in IOB-Gudia Pokhari-Siula, Pipili, Puri, odisha . Mater is that a subsidy amount credited to my mothers SB accounts from Govt. account under Swachha Bharat Aviyan (SBA) scheme Rs.12000/- . But when we have gone to bank for withdrawn with my mother the branch manager asked various illogical questions to my mother which was unable to replied for her due to she is a typical village lady and fully unknown about the bank . after personal interview the manger directly refused to give cash with very hard language and showing mad and suggest me give me a medical report other wise i will not release your subsidy . According to the instruction today on 17.05.2018 again i had visited to the bank with medical report but again refused us and did not receive the medical report . Hence i request please take necessary action against the Branch manager and release my subsidy

Thanks and regards with

Sukanta Kumar Sahoo
Mob-9437930511 & 9040030511

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