Indian Overseas Bank Complaints & Reviews

To,
The consumer complaints.in
and
The Banking Ombudsman,
Reserve Bank Of India
New Delhi
Complaint against Indian Overseas Bank

Since last August 2015, Quality Of India cc limit account no 35077 was to be renewed, since then the client is running behind the branch but have not yet received the renewal letter from the branch .All of the sudden the branch had closed limit resulting in some of cheques issued to the clients were dishonored and account holders reputation was spoiled. The load dept Mr nishant do not have manners to talk how to talk the customer and say that all the officers from the Top of Bank are in their pocket go and complaint to anybody. On the request of Mr Krishnan Branch managers he advised to withdraw the complaint he will give sanction letter within 2 day, suddenly he was being transferred. Please state the reason for non renewing of the CC limit of Quality of India .

During last renewal also my account was expired in the month of march but the branch gave the letter in the month of august after 100 times visit of the clients. This is their habits of your loan department one who pay the bribe their work is completed within time and the customer s are being harrassed when clients do not pay the bribe. This means your branch forces to pay the bribe otherwise work will be not done which is the example of quality of India account.
For opening a HUF account I had to visit 8-10 times, sometimes there is no form sometime there is no officer, i went to Oriental Bank, the account was opened within 10 minutes time and well attended the client/customer properly.
What is this
If IOB Daryaganj Branch have more business kindly shut down the shutter, why the customers is being harrassed.
Hope you will look in the matter and enquire the facts of the complaint for delaying of 10 months for renewal of the account..

COMPLAINANT
M A Majria
President
Indian Quality cente
Regd NGO
A-49 Preet vihar,
Delhi 110092


On Monday, 28 March 2016 5:00 PM, Mahendra majaria wrote:


The Nodal officers Grivances
The General Manger
Indian overseas Bank
New Delhi
Dear sir,
I am having my current account with your Daryaganj Branch cc account no: 35077. The Limit has been expired in the month of august. Since august I am running behind your branch for extention of the limit . All the required documents have been submitted by me several times even forms have been sent 4 times duly filled in. Unnecessary I have been been harassed for renewal. Resulting in our 4 cheques have been returned by the bank unpaid. I have lost the goodwill with our suppliers./clients.
On the other side your bank have charged for the renewal fee for one year how you order to cloase the account. Hence you have created monopoly over the services.
On contacting Mr Nishant head of the loan account asked for the commission to renew my account and say that you can complaint to anybody, any department of the IOB, I will not renew and will close your account with our bank. He do not have the time for the client like us. Mr Nishant have no manners to talk to client like us. That is the reason I am not interested to continue the account with your branch . Hence please cancel the account and refund all the documents submitted by me on behalf of the firm.and personal
Thanks for your kind support in closing the account without any further delay otherwise I will be compelled to complaint to Banking ombudsman.

Mahendra agarwal
Proprietor
Quality of India
Daryaganj, New Delhi 110002

[protected]@vsnl.com, [protected]@vsnl.com, [protected]@indian-bank.com,
[protected]@vsnl.com, [protected]@iobnet.co.in,


On Monday, 11 April 2016 9:04 PM, Quality of India wrote:


To,
The Loan Department
IOB, Daryganj Branch
We have deposited all the documents for renewal of our cc limit.
We have not yet received the renewal letter from your branch.
Please arrange to provide us the Renewal letter as early as possible.

Thanking you,

Yours faithfully,
M agarwal
Quality of India
Daryganj


On Tuesday, 29 March 2016 11:33 AM, Mahendra majaria wrote:


[protected] Forwarded message[protected]
From: AGM-NARAYAN V-CO
Date: Mon, Mar 28, 2016 at 5:24 PM
Subject: FW: Complaint against daryaganj branch
To: Delhi - Daryaganj
Cc: "[protected]@gmail.com"


Dear Sir/Madam,


Mail from your branch customer forwarded for your information
and necessary action, under advice to us and the customer


V.Narayan,
Assistant General Manager,
INDIAN OVERSEAS BANK
Customer Service Department,
Central Office, Chennai-600 002.
________________________________________
From: Mahendra majaria [[protected]@gmail.com]
Sent: 28 March 2016 17:00
To: AGM-NARAYAN V-CO; customer service department; Chief Customer Service Officer - IOB; Marketing and Development Department; Small Medium Enterprises Department
Subject: Fwd: Complaint against daryaganj branch

The Nodal officers Grivances
The General Manger
Indian overseas Bank
New Delhi
Dear sir,
I am having my current account with your Daryaganj Branch cc account no: 35077. The Limit has been expired in the month of august. Since august I am running behind your branch for extention of the limit . All the required documents have been submitted by me several times even forms have been sent 4 times duly filled in. Unnecessary I have been been harassed for renewal. Resulting in our 4 cheques have been returned by the bank unpaid. I have lost the goodwill with our suppliers./clients.
On the other side your bank have charged for the renewal fee for one year how you order to cloase the account. Hence you have created monopoly over the services.
On contacting Mr Nishant head of the loan account asked for the commission to renew my account and say that you can complaint to anybody, any department of the IOB, I will not renew and will close your account with our bank. He do not have the time for the client like us. Mr Nishant have no manners to talk to client like us. That is the reason I am not interested to continue the account with your branch . Hence please cancel the account and refund all the documents submitted by me on behalf of the firm.and personal
Thanks for your kind support in closing the account without any further delay otherwise I will be compelled to complaint to Banking ombudsman.

Mahendra agarwal
Proprietor
Quality of India
Daryaganj, New Delhi 110002

[protected]@vsnl.com, [protected]@vsnl.com, [protected]@indian-bank.com,
[protected]@vsnl.com, [protected]@iobnet.co.in,

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Sir,

Ref : my sb ac no.[protected]

I have done a payment to TNED[protected] [protected]@868450 Rs.2592/= on 03/06/2016 which is not accepted by TNED and the amount rolled back to my ac/
So far I did not get the amount in my account. So I request you to do the needful action to re- credit the amount.
yours,
Malik Maraicar.
IOB Admin
To IOB Customer
Jun 3 at 3:11 PM
Dear Customer,

Greetings!

You have done a Tax/Bill payment through IOB internet banking on 03/06/2016 for Rs.2592.00 from A/c no :0706xxxxxxxxx99

Regards
Administrator
Internet Banking
Indian Overseas Bank


[protected]@TNEBNET.ORG
To [protected]@yahoo.com
Jun 3 at 5:12 PM
TAMILNADU GENERATION AND DISTRIBUTION CORPORATION LTD

Dear All,

Your below Payment made towards TANGEDCO has been rolled back due to discrepancy in
Bank Statement:
Service No:[protected] Transaction Dt: 03-JUN-16
Transaction No:868450 Receipt No:PGNIOB17651335 Amount:2592
Contact the Bank for further clarification.Kindly pay your bill to avoid disconnection

With regards
HelpDesk

I got a refund of rs.651 for a failed order and i transferred that amount rs.651on january 17, 2016. From my paytm wallet to iob ac from which that amount was paid. Bank txn id-[protected], paytm txn id-[protected], but the amount was not credited in my bank ac. I contacted paytm officials, they said that it was a successful transaction and gave the prn no.74332746018601707701287. I complained about this with iob customer help line. Complaint no is ad140302 dated 14.03.2016. There is no response till now. I called more than 5 times. Whenever i am calling, they will give a no.[protected]. No body is attending this phone. Very very worst customer care service. I never expected from this a leading nationalized bank.

Respected sir Wat is d procedure of closeing the account as I am not satisfied with ur bank. I have given a complaint in ur sullurpet branch nellore dist ap as I've been given complaints somany times ur not replying. So I would like to close my account.i had paid my postpaid bill on freecharge on[protected] for Rs 1266 but the amount is debited in my account I have mailed my complaint to freecharge they checked it thoroughly and they told me that there's nothing in our side please contact the bank I have given complaints somany times in ur sullurpet branch so please rectify my problems

Hi sir,

(Sunday 05 2016)Yesterday my mother got unknown call and they told your iob debit card going to expired so we are going to provide new card we need some details for giving new card the asked cardnumber, expire date, cvv and atm Password. They used some where around 6500 rupees. So I called customer care and asked about where they used the card they are saying we dont have any access to see your details only we are working for blocking the debit card.

We have blocked our debit card.

Note: That mobile always active and he saying you cant do anything with me

Fraud Mobile Number : [protected].

Already we raised police compliant as well.

This is second time happening with in my family. Already i raised one more complaint in ICICI Bank.

My account number [protected] my name vijay kumar. Mada on april 14th i booked tickets in online the amount was debited 370 rps in my account and the tickets are not booked but the amount was debited and the theatre was refunded 370 rps on april 15th but the amount was not credited in my account and they give me utr no. Transaction id epg[protected] pls respond quickly

Ours is a fcra account. We have been depositing us checks since 1996.

We have submitted fcra recognition also.

Now they are refusing to accept us checks.

Also they are telling their nostro account is blocked and they have to unblock it through some other way. It takes 25$ per instrument and courier charges 1000 rs etc., etc. We have give an undertaking for each instument also.

Checks are returned after two months. It was kept idle at the bank and returned without assuming any reason in writing.


What is happening in iob? Or is it a hidden attack against the us remittance.

Please clarify.

I am psomakumar residing at site no.36, thasami park residency, singanallur coimbatore 641005. I am a customer of iob, nanjundapuram branch for the past 15 years. My acct no. Being [protected] (Sb a/c). Before that my wife had an acct in iob ramalinganagar branch. This acct was transferred and merged with my acct and the acct was made joint account.
For my son's education in vit (Mba), i was in need of money and i pledged some jewels in iob, race course branch in 2014 may. Since, at that time services of an appraiser was not available in iob nanjundapuram.
This jewel loan was renewed in 2015, by paying the interest which was due.
This year i went to iob race course branch and i was denied permission to repledge the same at the first instance by the officers in charge their stating that i did not have a s/b acct.In their branch, thuis causing great embarassment and shock to me. Hence i approached my regiular iob branch at nanjundapuram and after they spoke to the manager concerned at race course branch i was allowed to repledge the jewels. The jewel loan acct. No. Being[protected] dt.[protected].
To my shock today when i went to iob nanjundapuram branch, the acct balance was "0". An amount of rs.1476-45ps has been withdrawn from my sb account by race corse branch on[protected] and an amount of rs.334/- (Which amount was just credited into my acct then) withdrawn on[protected], by them.

The interest amount does not amount to rs.1170/- for one month and a total amount of rs.1820.45ps has been withdrawn from my account making the balance "0'. This is quite disgusting. With my knowledge such things are done, how can i keep track of the transactions?. Had i issued a cheque to some body, who will answer for its bouncing? Who will pay the penalty for not maintaining the minimum balance in s/b acct. I have already paid a sum of rs.300/-to the appraiser, without any voucher, since he told that he is not in the bank's payroll.

I suspect some foul play in all these happenings. Since they have been coerced into permitting me to repledge the jewels, the staff want to take revenge?

I asked the asst. Manager concerned for a copy of the acct, statement, which he refused to give.
I await a look into these matters and a prompt response to my queries.
I look forward to proper redressal in this matter.
With regards,
P. Somakumar

Sir,

This has reference to to subject matter.In this regard, i have tried booking from jammu to srinagar on dated 14/05/2016 two times through my mobile from make my trip app but i could not succeeded. Message came to my mobile saying that we are awaiting payment of rs. 4906/- two times (Ref no. Nf[protected]p2 &nf[protected]p01). However, amounting to rs. 4906/- was deducted two times from my indian overseas bank bank (Ref.[protected]@912301 & [protected]@912289). Amount was not reverted to my account till date. It is also pertinent to mention that deducted amount is showing on dated 16.05.2016 whereas actual amount was dedusted on 14.05.2016. Therefore, you are requested to look in to the matter for reversal of amount deducted from my bank for early action please.

Thanking you

Karunakar arigela
Dy. Manager
Nhpc ltd.
Mob. No.[protected]
Email:[protected]@gmail.com

Sir,

My account in iob / chintadripet, chennai on 02.06.2015 without my knowleadge they are deducting rs.12.00 against pmsby. Am also holding an another pension account in sbi, even the 12.00 rs getting deducted in this account as well. I had discussed about this with iob manager - chintadripet to stop the deduction, but unfournately they are not in a position to resolve this.
Am helpless now, please provide me the path to resolve the issue.


Thanking you
D. Ambikacharan
[protected]

I am a regular online transactor for recharges or online purchases, but now i have a problem with IOB Bank, That is my failed transaction refunds are not credited in my account, First of all I think it is a seller problem but after three consecutive refund via paytm, freecharge and amazon is not credited in my account, All of them given a ARN no for the initiated refund I found it is a Bank’s fault, I have made complaint through mobile customercare number, there is no use for my first complaint of refund via paytm Rs - 400.00 they given reply check your wallet amount has been refunded but no amount added in my wallet so i raised compliant in paytm they given there is no refund we got check again your bank but bank customer care refused take complaint again refund initiated on 15th JAN 2016 after four months my money not returned, second refund from Freecharge amount is Rs.100 initiated on 29th Mar this is also not credited in my account they also sent me a ARN no for the refund, this time i have sent mails to [protected]@iobnet.co.in but no use not get a single reply, last and final refund is Rs 6999 for my returned mobile amazon as initiated this refund on 17th APR 2016 this amount also not credited in my account they also given a same ARN No and said file charge dispute in my bank i have made complaint on 3rd May 2016 via Phone again after ten days still any amount is not returned to my account totally 7499 is cheated from my bank i will confirmly says this is a bank's problem because the same time my refunds from freecharge is reached my account on my IDBI bank account and the same problem is happens on three different sellers so this is bank fault. i want to know how to file complaint against bank please help if it is stopped on Rs. 500 i will leave it but now i lost my 7499.00 in five months this is not a good service and pathetic customer service from IOB Customer care. I want to file complaint against the bank for the unresponsive customer service. The transaction ARN No are below with respective seller amount and date
ARN : 74332746016601578397480 – Rs. 400 (PAYTM) on 15th JAN 2016
ARN- 74332746090608987119776 -Rs. 100 (FREECHARGE) on 29th MAR 2016
ARN : 74332746109610889073415 – Rs.6999 (AMAZON) on 17th APR 2016.
i am posted this only because i got any solution for my problem so help me.

We have request you to kindly provide SMS alert service against in our Bank A.c No.[protected] Sowcarpet Branch, Company Name: SHRIPAL MARKETING, against this mobile no.[protected]- JAYANTILAL BHANDARI and we have already given letter to our Branch they have not taken immediate action. we have very difficult to find out our Current Balance so please update in our mobile number in our above Account No. Kindly do the needful.
Thanking you,
with kind Regards,
Jayantilal Bhandari
[protected]

Dear Sir/Madam,
My Account number [protected]. Last 6 months internet banking problem.Login to netbanking below the web site to indivdiual login https://www.iobnet.co.in/index.html.Put my username and Password its going to my internet banking page.there all options to be Nothing found to display ERROR

For example am select

Balance Enquiry Nothing found to display
Last Few Transactions...

i have taken educational loan from IOB seerapalayam branch. i have been paying the loan for the past 2 years. From December 2015 i was unable to view the loan account from my Internet banking.

i called the coimbatore head office to complain the same. i was redirected to seerapalayam branch . i was told that IOB systems are being upgraded so my issue will get resolved automatically . Even after 15 days the issue was not resolved and so i called the head office and this time i was given a mobile number of a person from seerapalayam branch. i called the person to en quire about my grievance . And this time this person told me that he cannot help me as its a system issue and it has to get resolved automatically.

its been 5 months now my issue is still not resolved. i have stopped paying my monthly EMI since i am unable to verify whether the payment is reaching my account. also i will be incurring interest for the 5 months. i am working in pune so i am unable to visit the branch to ask for a solution.

I have written to internet banking admin, regional manager but i neither got any reply nor my issue was addressed.I am totally frustrated with this bank and its services.

savings account number : [protected]

Sir i am anshul agrawal a/c [protected] an account holder of iob branch in gla engineering college ajahai, mathura up.{near village ajmai, mathura, pin : 281121}. I have contact already for issuing atm for several times. They ignored my request every time and give sence less reasons to me. I have a problem without atm during my personal transsactions. So kindly requesting your branch tp resolve my problem.
Thank you
Anshul agrawal
A/c [protected]

It is unfortunate to say that your net banking service is totally dissatisfied. I had tried to pay mts data card postpaid bill of rs.1144/- through pamtm on 30.04.2016. Through iob internet banking i have tried to pay the amount. After getting and giving the otp on my mobile no.[protected], there was no transaction and paytm informed that "transaction failed". The amount neither paid nor credited back to my sb a/c no.[protected]. My money gone. Worst service.In the year 2013, rs.999/- deducted from my above sb a/c and not at all credited back after the transaction failed. Rs.48/- was tried to pay through "freecharge". Transaction failed and not credited back.
Now finally on 30.04.2016 the amount rs.1144/- deducted - transaction failed - not credited back.

K. Sankaranarayanan
[protected]@gmail.com

I booked tickets using my debit card

then i cancelled the tickets

the amount was not refunded

i booked two complaints

ML170303 and JB070405

still now my complaints are not resolved

i made a query using toll free number

they asked me to call these two numbers 28519464 and [protected]

but it is a punishment daily i am calling these numbers no body is picking the call


please do the needful

Dear sir,
I have a current account no. - [protected] in your bank (Branch- ymca, sector-6, faridabad, haryana
Ifs code :- ioba0001466) of my firm "kansal blowers & fabricators" from last 15 years.
I want to complaint you about atm machine of this branch, which is mostly out of order, even there is no door, ac & light in atm room inspite of my repeated complaint to branch manager.
It seems to me that the agency to which your bank has given the responsibility to maintain this atm machine is not taking it seriously.

So, now i request you to please take some serious action about this or close this atm machine permanently, so even for small transactions we stop thinking about atm & start harassing our self in long ques of bank.
Or shift our account to some other better bank.

Respected sir / madam
Hi my name dhatchinamoorthy
I was change my mobile number, i'm already informed my branch.. But no responsed for that, i give an a request form for 2 times but no changes... My a/c number is [protected]
My old mobile number [protected]
Mt new mobile number [protected] plzz add this number kindly request
Thanking you
Yours obidiently
G.Dhatchinamoorthy

Dear sir,
Cash debited amount rs.796.00 at 11.03.2016 in my account.reason for i using debit card to dress purchase. as purchasing time network problem so I pay ready cash in the dress store counter .after 1 hour msg came to my mobile number rs.796.00 debited reason for purchasing. But I already pay ready cash to purchase. So please replace the amount to in my account rs. 796. 00 thank you...
Account details:
B.selvam
A/c.no:[protected]
Branch:Vadakarai.
Branch code:0601