Indian Overseas Bank Complaints & Reviews

Dear Sir/ma'am,
I bought a mobile phone of micromax on 02-May-2016 by amazon and i paid amount 8199 by my own debit card but due to some reason my product was cancelled and amazon refund my money on 07-May-2016 but i didn't got my money in my IOB account. I already complaint at IOB customer care but they didn't take any proper action. The reference number for the refund is 74332746129612889918157. My complain no. is MI280509.
I am writing this mail to notify you so that you can take the necessary action at your end.

Regards,
Vaibhav Vishal
Ph- [protected], [protected]

Acc no.[protected]
branch: chakohi, khanna
ifsc: IOBA0000575

card number: [protected]

i have done the transaction to flipkart on 10th of march with my debit
card two times, but the 1st time transaction is unsuccessful but money
debited 163INR, its not reflected yet even flipkart says he is
successfully return my money and given to me a ARN no.
74766516070609934982486, but my money is not reflet to my account
yet??
where is my money???

Mob number- [protected]

Branch - IOB - Kavindapadi branch, Erode dist.
Education Loan Number - [protected]

I got education loan from 2007 to 2010 for my under graduate (B.Tech) and i continued my post graduate (M.Tech) from 2010 to 2012. And also i have paid some interest amount whenever possible.

Doubt
Interest rate may vary time to time?

When i got the loan my loan interest rate is 12% from 31/5/2008 to 26/4/2011 . It has been raised more than 14.5% from 28/5/2011. I have attached education loan statement from your kind perusal.

I have made an imps transaction dated[protected] ref no :[protected] to yes bank. Few minutes later i received an sms saying it as timed-out transaction.

I tried calling your customer care service, but response from them. Never seen any bank with such unprofessional people.

I want my money back asap.

Contact no : [protected] (Debojit saha)

My registered mobile number is lost so i want to update new mobile number but mobile number is not update please new mobile number update .a/c no.-[protected] new mobile no.-[protected] old mobile no.-[protected]

I have ordered one sandal in flipkart and then i have returned the product.

They have initiated the request on 31st may. As per bank process the amount will be credited by 8-10 business days. But still i didn't get the amount as they have mentioned.

They gave us the reference id :74332746153615228195527 to check with the bank whether my amount is credited in my account

Dear sir,
my name is manu and i have an account in your bank at new friends colony, new delhi branch..
my account number is [protected] (saving a/c)..
actually sir my concern is that the behaviour of above branch employee name rajeev is very bad for me.. he says me, u have no any work in your office and says that please go i feel irritation. and not done my work .. i am very upset for this behave.
actually i want to start net banking in my account.. but he does not so..
please take appropriate action in this regard as soon as possible..

thank you,
manu
contact no: [protected]

Myself Mrs. Shruti Sachin Gurav i made payment sbi credit card amount of RS 1500 through internet banking Indian overses Bank on[protected] due date was on[protected] bt till now my payment is not update yet and i called so many times to SBI customer care they said i didn't received your payment and i mailed to IOB customer care, I have called to IOB customer care person he said your payment mistake in wrong a/c but i have mail to IOB from April 16, he was not reply me on mail as well as phone also and SBI also. for your ready reference pls find my mail i have send to IOB.
My contact no. is [protected]

From: Tejaswi PujareADMINHO - Mumbai
Sent: 09 May 2016 09:17
To: '[protected]@iob.in'
Cc: 'sachin.[protected]@gmail.com'
Subject: RE: Payment Not Credit


Dear Team,

Reminder

Till i have not get any update from your site.

Thanks & Regards


From: Tejaswi PujareADMINHO - Mumbai
Sent: 06 May 2016 11:50
To: '[protected]@iob.in'
Cc: 'sachin.[protected]@gmail.com'
Subject: RE: Payment Not Credit
Dear Team,
Pl update the status.

Thanks & Regards

Description: Description: Description: Description: Description: Description: Y:MumbaiPUBLICITYPUBLICITYPUBLICITY FILESPUBLICITY[protected]LOGO - Kritva 2009Logo.jpg
Tejaswi Pujare

Excutive – Administration

Description: Description: Description: Description: cid:image009.[protected]@01D14F97.DB4A2320 Description: Description: Description: Description: cid:image010.[protected]@01D14F97.DB4A2320 Description: Description: Description: Description: cid:image011.[protected]@01D14F97.DB4A2320

From: Tejaswi PujareADMINHO - Mumbai
Sent: 05 May 2016 12:15
To: '[protected]@iob.in'
Cc: 'sachin.[protected]@gmail.com'
Subject: Payment Not Credit


Dear Team,


I had done my credit card payment through internet banking Amount Rs.1500/- on 27.04.2016 blow is the ref for that but till date I have not received credit of same amount in my credit card, Kindly check & confirm the same immediately.


27-Apr-16


AECN1252-NFS838829O270416x8012-[protected]

TRF

1500

I have tried first withdrawal amount rs.9000/- from my i. O. B atm card in i. O. B bank via atm service centre at keelkattalai chennai, date of withdrawal is 13/06/2016 time 17:40 pm, i have not received amount and the atm centre shown time out on screen, but debited rs.9000/- from my account, so kindly arrange to get back rs.9000/- which was debited on 13/06/2016.

My account details are below:
Name: mabel jeba l
Account no :[protected]
Ifsc code: ioba0000291
Date of trans:13/06/2016
Atm id: iobd8942
Ref no:[protected]
Atm card no:[protected]
Phone no:[protected]
Kindly resolve the issue as soon as possible

Thanking you

Sir/madam
I made payment of rs. 200/= from my saving bank account through net banking on 30-05-16. The transaction id is - paytm-[protected][protected]@955899. The payment is made from iob bank of nad branch of visakhapatnam. Till date neither credited in wallet no refunded back to my account. Kindly do the needful.
Swarnalatha mahapatra
D/20/3 drdo township kanchanbagh ;500058.

I have given the complaint regarding non availability of sms alert to my mobile number. My sb account number is [protected]. My mobile number is getting wrong account number details of operation instead of my account. I suppose my operation is being diverted to another mobile number where in my privacy is at stake. I have already given a written complaint to my branch on 28.04.2016 regarding this. I am already getting anonymous calls for which i do not know how they got my number. You will be fully responsible for any untoward incidence happens to me due to your negligence in service.

To,
The consumer complaints.in
and
The Banking Ombudsman,
Reserve Bank Of India
New Delhi
Complaint against Indian Overseas Bank

Since last August 2015, Quality Of India cc limit account no 35077 was to be renewed, since then the client is running behind the branch but have not yet received the renewal letter from the branch .All of the sudden the branch had closed limit resulting in some of cheques issued to the clients were dishonored and account holders reputation was spoiled. The load dept Mr nishant do not have manners to talk how to talk the customer and say that all the officers from the Top of Bank are in their pocket go and complaint to anybody. On the request of Mr Krishnan Branch managers he advised to withdraw the complaint he will give sanction letter within 2 day, suddenly he was being transferred. Please state the reason for non renewing of the CC limit of Quality of India .

During last renewal also my account was expired in the month of march but the branch gave the letter in the month of august after 100 times visit of the clients. This is their habits of your loan department one who pay the bribe their work is completed within time and the customer s are being harrassed when clients do not pay the bribe. This means your branch forces to pay the bribe otherwise work will be not done which is the example of quality of India account.
For opening a HUF account I had to visit 8-10 times, sometimes there is no form sometime there is no officer, i went to Oriental Bank, the account was opened within 10 minutes time and well attended the client/customer properly.
What is this
If IOB Daryaganj Branch have more business kindly shut down the shutter, why the customers is being harrassed.
Hope you will look in the matter and enquire the facts of the complaint for delaying of 10 months for renewal of the account..

COMPLAINANT
M A Majria
President
Indian Quality cente
Regd NGO
A-49 Preet vihar,
Delhi 110092


On Monday, 28 March 2016 5:00 PM, Mahendra majaria wrote:


The Nodal officers Grivances
The General Manger
Indian overseas Bank
New Delhi
Dear sir,
I am having my current account with your Daryaganj Branch cc account no: 35077. The Limit has been expired in the month of august. Since august I am running behind your branch for extention of the limit . All the required documents have been submitted by me several times even forms have been sent 4 times duly filled in. Unnecessary I have been been harassed for renewal. Resulting in our 4 cheques have been returned by the bank unpaid. I have lost the goodwill with our suppliers./clients.
On the other side your bank have charged for the renewal fee for one year how you order to cloase the account. Hence you have created monopoly over the services.
On contacting Mr Nishant head of the loan account asked for the commission to renew my account and say that you can complaint to anybody, any department of the IOB, I will not renew and will close your account with our bank. He do not have the time for the client like us. Mr Nishant have no manners to talk to client like us. That is the reason I am not interested to continue the account with your branch . Hence please cancel the account and refund all the documents submitted by me on behalf of the firm.and personal
Thanks for your kind support in closing the account without any further delay otherwise I will be compelled to complaint to Banking ombudsman.

Mahendra agarwal
Proprietor
Quality of India
Daryaganj, New Delhi 110002

[protected]@vsnl.com, [protected]@vsnl.com, [protected]@indian-bank.com,
[protected]@vsnl.com, [protected]@iobnet.co.in,


On Monday, 11 April 2016 9:04 PM, Quality of India wrote:


To,
The Loan Department
IOB, Daryganj Branch
We have deposited all the documents for renewal of our cc limit.
We have not yet received the renewal letter from your branch.
Please arrange to provide us the Renewal letter as early as possible.

Thanking you,

Yours faithfully,
M agarwal
Quality of India
Daryganj


On Tuesday, 29 March 2016 11:33 AM, Mahendra majaria wrote:


[protected] Forwarded message[protected]
From: AGM-NARAYAN V-CO
Date: Mon, Mar 28, 2016 at 5:24 PM
Subject: FW: Complaint against daryaganj branch
To: Delhi - Daryaganj
Cc: "[protected]@gmail.com"


Dear Sir/Madam,


Mail from your branch customer forwarded for your information
and necessary action, under advice to us and the customer


V.Narayan,
Assistant General Manager,
INDIAN OVERSEAS BANK
Customer Service Department,
Central Office, Chennai-600 002.
________________________________________
From: Mahendra majaria [[protected]@gmail.com]
Sent: 28 March 2016 17:00
To: AGM-NARAYAN V-CO; customer service department; Chief Customer Service Officer - IOB; Marketing and Development Department; Small Medium Enterprises Department
Subject: Fwd: Complaint against daryaganj branch

The Nodal officers Grivances
The General Manger
Indian overseas Bank
New Delhi
Dear sir,
I am having my current account with your Daryaganj Branch cc account no: 35077. The Limit has been expired in the month of august. Since august I am running behind your branch for extention of the limit . All the required documents have been submitted by me several times even forms have been sent 4 times duly filled in. Unnecessary I have been been harassed for renewal. Resulting in our 4 cheques have been returned by the bank unpaid. I have lost the goodwill with our suppliers./clients.
On the other side your bank have charged for the renewal fee for one year how you order to cloase the account. Hence you have created monopoly over the services.
On contacting Mr Nishant head of the loan account asked for the commission to renew my account and say that you can complaint to anybody, any department of the IOB, I will not renew and will close your account with our bank. He do not have the time for the client like us. Mr Nishant have no manners to talk to client like us. That is the reason I am not interested to continue the account with your branch . Hence please cancel the account and refund all the documents submitted by me on behalf of the firm.and personal
Thanks for your kind support in closing the account without any further delay otherwise I will be compelled to complaint to Banking ombudsman.

Mahendra agarwal
Proprietor
Quality of India
Daryaganj, New Delhi 110002

[protected]@vsnl.com, [protected]@vsnl.com, [protected]@indian-bank.com,
[protected]@vsnl.com, [protected]@iobnet.co.in,

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Sir,

Ref : my sb ac no.[protected]

I have done a payment to TNED[protected] [protected]@868450 Rs.2592/= on 03/06/2016 which is not accepted by TNED and the amount rolled back to my ac/
So far I did not get the amount in my account. So I request you to do the needful action to re- credit the amount.
yours,
Malik Maraicar.
IOB Admin
To IOB Customer
Jun 3 at 3:11 PM
Dear Customer,

Greetings!

You have done a Tax/Bill payment through IOB internet banking on 03/06/2016 for Rs.2592.00 from A/c no :0706xxxxxxxxx99

Regards
Administrator
Internet Banking
Indian Overseas Bank


[protected]@TNEBNET.ORG
To [protected]@yahoo.com
Jun 3 at 5:12 PM
TAMILNADU GENERATION AND DISTRIBUTION CORPORATION LTD

Dear All,

Your below Payment made towards TANGEDCO has been rolled back due to discrepancy in
Bank Statement:
Service No:[protected] Transaction Dt: 03-JUN-16
Transaction No:868450 Receipt No:PGNIOB17651335 Amount:2592
Contact the Bank for further clarification.Kindly pay your bill to avoid disconnection

With regards
HelpDesk

I got a refund of rs.651 for a failed order and i transferred that amount rs.651on january 17, 2016. From my paytm wallet to iob ac from which that amount was paid. Bank txn id-[protected], paytm txn id-[protected], but the amount was not credited in my bank ac. I contacted paytm officials, they said that it was a successful transaction and gave the prn no.74332746018601707701287. I complained about this with iob customer help line. Complaint no is ad140302 dated 14.03.2016. There is no response till now. I called more than 5 times. Whenever i am calling, they will give a no.[protected]. No body is attending this phone. Very very worst customer care service. I never expected from this a leading nationalized bank.

Respected sir Wat is d procedure of closeing the account as I am not satisfied with ur bank. I have given a complaint in ur sullurpet branch nellore dist ap as I've been given complaints somany times ur not replying. So I would like to close my account.i had paid my postpaid bill on freecharge on[protected] for Rs 1266 but the amount is debited in my account I have mailed my complaint to freecharge they checked it thoroughly and they told me that there's nothing in our side please contact the bank I have given complaints somany times in ur sullurpet branch so please rectify my problems

Hi sir,

(Sunday 05 2016)Yesterday my mother got unknown call and they told your iob debit card going to expired so we are going to provide new card we need some details for giving new card the asked cardnumber, expire date, cvv and atm Password. They used some where around 6500 rupees. So I called customer care and asked about where they used the card they are saying we dont have any access to see your details only we are working for blocking the debit card.

We have blocked our debit card.

Note: That mobile always active and he saying you cant do anything with me

Fraud Mobile Number : [protected].

Already we raised police compliant as well.

This is second time happening with in my family. Already i raised one more complaint in ICICI Bank.

My account number [protected] my name vijay kumar. Mada on april 14th i booked tickets in online the amount was debited 370 rps in my account and the tickets are not booked but the amount was debited and the theatre was refunded 370 rps on april 15th but the amount was not credited in my account and they give me utr no. Transaction id epg[protected] pls respond quickly

Ours is a fcra account. We have been depositing us checks since 1996.

We have submitted fcra recognition also.

Now they are refusing to accept us checks.

Also they are telling their nostro account is blocked and they have to unblock it through some other way. It takes 25$ per instrument and courier charges 1000 rs etc., etc. We have give an undertaking for each instument also.

Checks are returned after two months. It was kept idle at the bank and returned without assuming any reason in writing.


What is happening in iob? Or is it a hidden attack against the us remittance.

Please clarify.

I am psomakumar residing at site no.36, thasami park residency, singanallur coimbatore 641005. I am a customer of iob, nanjundapuram branch for the past 15 years. My acct no. Being [protected] (Sb a/c). Before that my wife had an acct in iob ramalinganagar branch. This acct was transferred and merged with my acct and the acct was made joint account.
For my son's education in vit (Mba), i was in need of money and i pledged some jewels in iob, race course branch in 2014 may. Since, at that time services of an appraiser was not available in iob nanjundapuram.
This jewel loan was renewed in 2015, by paying the interest which was due.
This year i went to iob race course branch and i was denied permission to repledge the same at the first instance by the officers in charge their stating that i did not have a s/b acct.In their branch, thuis causing great embarassment and shock to me. Hence i approached my regiular iob branch at nanjundapuram and after they spoke to the manager concerned at race course branch i was allowed to repledge the jewels. The jewel loan acct. No. Being[protected] dt.[protected].
To my shock today when i went to iob nanjundapuram branch, the acct balance was "0". An amount of rs.1476-45ps has been withdrawn from my sb account by race corse branch on[protected] and an amount of rs.334/- (Which amount was just credited into my acct then) withdrawn on[protected], by them.

The interest amount does not amount to rs.1170/- for one month and a total amount of rs.1820.45ps has been withdrawn from my account making the balance "0'. This is quite disgusting. With my knowledge such things are done, how can i keep track of the transactions?. Had i issued a cheque to some body, who will answer for its bouncing? Who will pay the penalty for not maintaining the minimum balance in s/b acct. I have already paid a sum of rs.300/-to the appraiser, without any voucher, since he told that he is not in the bank's payroll.

I suspect some foul play in all these happenings. Since they have been coerced into permitting me to repledge the jewels, the staff want to take revenge?

I asked the asst. Manager concerned for a copy of the acct, statement, which he refused to give.
I await a look into these matters and a prompt response to my queries.
I look forward to proper redressal in this matter.
With regards,
P. Somakumar

Sir,

This has reference to to subject matter.In this regard, i have tried booking from jammu to srinagar on dated 14/05/2016 two times through my mobile from make my trip app but i could not succeeded. Message came to my mobile saying that we are awaiting payment of rs. 4906/- two times (Ref no. Nf[protected]p2 &nf[protected]p01). However, amounting to rs. 4906/- was deducted two times from my indian overseas bank bank (Ref.[protected]@912301 & [protected]@912289). Amount was not reverted to my account till date. It is also pertinent to mention that deducted amount is showing on dated 16.05.2016 whereas actual amount was dedusted on 14.05.2016. Therefore, you are requested to look in to the matter for reversal of amount deducted from my bank for early action please.

Thanking you

Karunakar arigela
Dy. Manager
Nhpc ltd.
Mob. No.[protected]
Email:[protected]@gmail.com