Indian Overseas Bank — bad communication

Address:

Pune, Maharashtra, 413102

Dear sri/madam,
I am dr. Kiran shinde, south korea. Basically i am from phaltan, dist-satara, maharashtra.

I have bad experience about iob baramati branch office staff.
I have nre account from year 2012 and it is working.

Whenver i try to contact branch, call dint get connect.
If i send email about any problem, they didn't respond.

Because of one representative mistake, i loose intreset on my fd about rs.30, 000/- two year before.

I really have bad experience with all representatives over there.
I am thinking to close my bank account there and open in another bank.

If you can take action this would be better.
If they didnt want to communicate by email, they have to remove email address from website, and say only personal communication/phone call.

I think you will take action.

Thank you.
Regards
Kiran shinde