Indian Overseas Bank — Bhim app transfer money is debited but not credited recipient account

Address:

630606

Respected sir,

this is to inform you that the online transaction made by bhim or bheem app on 11/07/2017 had failed, they are minus amount (3000) on my account. I kindly request you to refund my money, please take the necessary action to do so as soon as possible.

My account no:[protected]

Name:b. Karthikeyan
Branch ; manamadurai
Ifsc; ioba0002284

Transaction id;[protected]