Indian Overseas Bank — Cash not received in ATM

Address:

vigneswara.G, Ooty

As I have a Saving Bank account at Indian Overseas Bank, Ooty branch and a sum of Rs. 10, 000 has been deducted from my savings account on[protected]. I claim a refund for the same as I attempted to withdraw an amount of Rs.10, 000 from Canara Bank, Adipampa Road ATM, Mysuru.

The transaction was not completed and no cash came out of the slot. I received an error message instead that said: “transaction declined”. I went to check balance enquiry, I found the amount was debited on the same day via ATM.

There is absolutely no doubt that this was an erroneous deduction. Kindly scrutinize the error and refund the amount of Rs.10, 000 to the below mentioned account number.

Account number: [protected]
Name: Vigneswara.G
Branch: Ooty

I would be grateful if this could be done without further delay as I am undergoing a financial trouble these days due to recessive business.

Attaching herewith the transaction declined slip and mini statement for your reference.